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Pullman Hanoi Hotel

Hanoi · VN

Pullman Hanoi Hotel

0
  1. Hotel Collection
  2. /Hotels in Hanoi
  3. /Pullman Hanoi Hotel
Free WiFiFree self parkingPool umbrellasBilliards or pool tablePool sun loungersConference space

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space

Location

Hanoi, VN

Luxurious Spa and Recreational Activities

Indulge in massages and facials at the full-service spa, unwind at the winery, or take a dip in the outdoor pool.

Gourmet Dining and Nightlife

Savor international cuisine at La Cheminee, enjoy coffee at the cafe, and end your day with a drink at the bar/lounge.

Tech Savvy and Event Ready

Stay connected with complimentary Wi-Fi, professional concierge services, and event spaces including a conference center and meeting rooms.

Experience luxury at its finest at Pullman Hanoi Hotel in Dong Da, minutes away from key attractions like Hoan Kiem Lake. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

Hanoi · VN

84-24-37330688

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

103 reviews

Highlights

  • +Good amenities
  • +Fun activities

Could Improve

  • –Language barrier with staff
  • –Laundry issues
Cleanliness6.4

Laundry issues noted; missed delivery and missing items.

Service7.4

Mixed reviews on service staff's English proficiency and responsiveness.

Location8.4

Hotel is far from the main CBD but otherwise acceptable.

Room Quality8.3

Standard quality for this hotel tier.

Amenities9.4

Good quality hotel with varied amenities including pickleball court.

Value for Money8.3

Standard quality for this hotel tier.

Food and Beverage7.4

Issues with food service and communication.

Overall Experience8.4

Great amenities; some service challenges noted.

David

Partner · Sep 2025

8
Liked:Pros: Fun trip. Good quality hotel. Pickleball court on site (bonus!) as well as all the regular pool/gym/sauna etc. Cons: service staff taking coffee/tea orders at breakfast buffet couldn’t speak English and didn’t know the difference between coffee and tea. Every day for 5 days they got it wrong and I had to ask 2 or 3 times before I got what I wanted. My laundry wasn’t delivered on time, I needed to chase them up for it at 10pm. Then when it arrived half was missing. I followed up 2x more before I actually got all my laundry I ordered food at the pool and they told me couldn’t give to me with paying up front? I asked them to put it to my room, said she would check. Came back 5 mins later and said it was ok. Weird

via Nuitee

Susan

Family · Jul 2025

8
Liked:There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad at all. It’s just the communication is very prostrating.

via Nuitee

Yong Joon

· Jun 2025

10
Liked:Good

via Nuitee

Christian

· Apr 2025

2
Liked:Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in North Korea. You need to take a taxi for 15 minutes to get something to eat. Don't bother staying here at all.

via Nuitee

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