Name: Lotte Hotel Hanoi
Address: 54 Lieu Giai Street, Hanoi
Telephone: +84 24 3333 1000
Rating: 9.8

Lotte Hotel Hanoi | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Hanoi, vn

Luxurious Accommodation with Modern Amenities

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility, and free parking on site. Guests enjoy free early check-in and late check-out.

Convenient Location and Nearby Attractions

This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre and 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive.

Exceptional Services and Dining Options

At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental, and tour arrangements. The in-house restaurant serves a delectable selection of local and Western dishes, with room service options available for guests’ convenience.

Book your stay at Lotte Hotel Hanoi for a luxurious and convenient experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.8

Exceptional

1,379 reviews

Highlights

+Modern facilities
+Friendly staff
+Great location
+Clean rooms

Could Improve

–Delayed check-in for one guest
–Weak shower drainage in a tall building

Cleanliness9.8

The hotel is described as very clean and well-maintained.

Service10.0

Staff friendliness and helpfulness received high praise.

Location10.0

The location is great, with many nearby attractions.

Room Quality9.7

Rooms are spacious and comfortable, meeting expectations.

Amenities9.8

Facilities are complete with a spa and pools.

Value for Money9.7

The overall experience and facilities justify the pricing.

Food and Beverage9.7

Breakfast and food quality received positive mentions.

Overall Experience9.7

Overall sentiment is highly positive, exceeding expectations.

_T3026HU

Business · Jul 2026

Lotte Hotel Hanoi Stay Review

Liked:From check-in, the staff were friendly, which gave me a great first impression. The accommodation was cleaned neatly, and I received clean cleaning and laundry services during my stay. Even when dining at the restaurant, the staff were kind and did their best to resolve my concerns. Thank you very much. In particular, Phuong Anh (Ms.), who works on the club lounge floor, was very kind during check-in and check-out.

via tripadvisor

Roi

Extended Group · Jul 2026

Liked:Gym amazing

via Nuitee

Compass36727581430

Business · Jul 2026

Great experience in Hanoi

Liked:Room is ver clean, services staff is pleasant. Location is very conveniennce

via tripadvisor

WAFA

Couple · Jul 2026

Liked:Good hotel with location

via Nuitee

Location

How to Find Us

54 Lieu Giai Street

Hanoi · vn

+84 24 3333 1000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry. Please note that maintenance work will be carried out and closed from first Monday of each month, the outdoor swimming pool heating system is typically operated only in Saturdays and Sundays, the operation schedule might be adjusted according to the actual weather conditions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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