Name: Steigenberger Hotel Hamburg
Address: Heiligengeistbrücke 4, Hamburg, 20459
Rating: 8.7

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Steigenberger Hotel Hamburg | Member Rates | Dyme

ParkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Hamburg, de

Luxurious Accommodation

Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights

Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location

Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

6,489 reviews

Highlights

+Friendly Staff
+Great Breakfast
+Central Location

Could Improve

–Cleanliness Issues
–Limited Amenities
–Misleading Minibar Information

Cleanliness7.8

Issues reported with dust and cleanliness in the room, which affected the stay.

Service9.7

Staff described as super friendly and attentive, contributing positively to the experience.

Location9.3

Repeated mentions of the excellent and central location contributing to convenience.

Room Quality8.2

General satisfaction with room size and comfort; however, issues with cleanliness noted.

Amenities8.3

Lack of certain amenities like bathrobes and proper minibar setup.

Value for Money8.2

Expected higher quality for the price, which aligns with a 5-star standard.

Food and Beverage9.3

Breakfast was highly praised, with a diverse and rich selection.

Overall Experience8.9

General positive sentiment; guests feel well looked after despite some issues.

Hülya

Solo Traveller · Jun 2026

Disliked:Breakfast could be better

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Schnefeld

Solo Traveller · May 2026

Liked:Room was great, so was the location

Disliked:We were checking in by ourselves but the staff asked us to let them do it. They then proceeded to make a mess by first taking a deposit on one card, insist it didnt work and demand a different card, so they reserved 125% of the amount, twice... Now they charged on one card, but have not yet cancelled their deposit on the other card, like they said they would.

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Khalid

Solo Traveller · May 2026

Disliked:Staff at the check out was extremely rude.

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Tom

Solo Traveller · May 2026

Liked:Can't fault it. Perfect location.

Disliked:Parking was full, but very easy one block over.

via Nuitee

Location

How to Find Us

Heiligengeistbrücke 4

Hamburg · de

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property might host on-site functions, so noise may be audible in some rooms. Guests under the age of 18 can only check in with a parent or official guardian.

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