Name: The Casablanca Hotel
Address: 4 Windward Drive, Grimsby, L3M 4E8
Rating: 7.3

The Casablanca Hotel, Grimsby | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Grimsby, ca

Luxurious Amenities and Services

The Casablanca Hotel in Grimsby offers a range of luxurious amenities and services to ensure a comfortable stay. From the indoor pool and on-site restaurant to the 24-hour fitness centre, guests can relax and unwind in style.

Elegant Room Features

Each room at The Casablanca Hotel is thoughtfully designed with elegant features such as air conditioning, a coffee maker, and a safety deposit box. Guests can also indulge in the complimentary toiletries provided in the well-appointed bathrooms, with the option of upgrading to a room with a relaxing spa bath.

Convenient Location

Conveniently located just 48 km from Niagara-on-the-Lake and 25 km from Hamilton, The Casablanca Hotel offers easy access to nearby attractions. With free Wi-Fi, parking, and a variety of on-site facilities, booking your stay at The Casablanca Hotel is the perfect choice for your next getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.3

Very Good

680 reviews

Highlights

+Reception
+Location
+Clean facilities
+Pool cleanliness
+Comfortable beds

Could Improve

–Cleanliness issues
–Inexperienced staff
–Lack of breakfast
–Dirty shower
–Old carpets

Cleanliness5.2

Multiple mentions of cleanliness issues, including dirty showers and lack of room cleaning during stay.

Service8.7

Many positive remarks regarding staff assistance and attentiveness from both reception and dining staff.

Location8.2

Frequent praise for the hotel’s convenient and appealing location.

Room Quality6.7

Mentioned outdated rooms, but also noted comfort in some reviews.

Amenities7.2

Positive remarks about the pool and restaurant, but some complaints regarding availability.

Value for Money6.6

Overall satisfaction noted, despite some critics about cleanliness and discrepancies.

Food and Beverage8.2

Positive feedback on meals and specific dining experiences, though breakfast availability was mentioned as an issue.

Overall Experience7.7

A mix of positive and negative sentiments, resulting in an overall satisfactory experience.

Heather

Couple · Jun 2026

Only if there is no other option

Liked:The location is good, walking distance to a beautiful lakefront path and close to downtown Grimsby Staff were pleasant

Disliked:The hotel was dingy, the AC was broken (we were notified in advance but no other available options), the pillows were terrible and the sink was clogged - it took about 45min for it to drain. It was a sad relic of a hotel that apparently has a spa (terrifying thought) and we could smell the pool but didn’t check it out.

via Nuitee

Mohammad

Family With Children · Jun 2026

Worse hotel stay ever

Liked:No breakfast and only good thing was the location of the hotel

Disliked:The Air Conditioner didn't work. It stopped working for more than 2 days before we arrived at the hotel and they didn't fix it or notified us ahead of time, which could have given us time to book somewhere else. They have no customer service mindset. They also taking credit card information including security code on top of scanning the credit card for security deposit. If my credit card information is stolen then I know who did that!

via Nuitee

Lizzy Kerwin

Solo Traveller · Jun 2026

No air conditioning - hotel hot and miserable

Disliked:There was no air conditioning and the room was over 90 degrees. No windows to open. No fans. No idea when air conditioning would work again. Hotel did send a message in early afternoon, but I was driving and didn't receive it. Checked in . Found another place to stay. Checked out.

via Nuitee

Maggie

Couple · Jun 2026

Disliked:No air conditioning for the entire weekend. Zero effort to fix it. No sympathy or empathy from staff. No urgency to fix. No fans provided, windows didn't open. Absolute nightmare. If someone had a medical condition, you would not have even been able to safely sleep here.

via Nuitee

Location

How to Find Us

4 Windward Drive

Grimsby · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.3

Very Good

680 reviews

Highlights

+Reception
+Location
+Clean facilities
+Pool cleanliness
+Comfortable beds

Could Improve

–Cleanliness issues
–Inexperienced staff
–Lack of breakfast
–Dirty shower
–Old carpets

Cleanliness5.2

Multiple mentions of cleanliness issues, including dirty showers and lack of room cleaning during stay.

Service8.7

Many positive remarks regarding staff assistance and attentiveness from both reception and dining staff.

Location8.2

Frequent praise for the hotel’s convenient and appealing location.

Room Quality6.7

Mentioned outdated rooms, but also noted comfort in some reviews.

Amenities7.2

Positive remarks about the pool and restaurant, but some complaints regarding availability.

Value for Money6.6

Overall satisfaction noted, despite some critics about cleanliness and discrepancies.

Food and Beverage8.2

Positive feedback on meals and specific dining experiences, though breakfast availability was mentioned as an issue.

Overall Experience7.7

A mix of positive and negative sentiments, resulting in an overall satisfactory experience.

Heather

Couple · Jun 2026

Only if there is no other option

Liked:The location is good, walking distance to a beautiful lakefront path and close to downtown Grimsby Staff were pleasant

via Nuitee

Mohammad

Family With Children · Jun 2026

Worse hotel stay ever

Liked:No breakfast and only good thing was the location of the hotel

via Nuitee

Lizzy Kerwin

Solo Traveller · Jun 2026

No air conditioning - hotel hot and miserable

via Nuitee

Maggie

Couple · Jun 2026

via Nuitee