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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Holiday Inn New Orleans West Bank Tower by IHG

Gretna · us

Holiday Inn New Orleans West Bank Tower by IHG

8.3
Excellent670 reviews
  1. Hotel Collection
  2. /Hotels in Gretna
  3. /Holiday Inn New Orleans West Bank Tower by IHG
Offsite parking discounted rates availableOffsite parking discounted rates availableCovered parkingSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Gretna, us

Mini-Refrigerator in Each Guestroom:

Guests at the Holiday Inn New Orleans West Bank Tower can enjoy the convenience of having a mini-refrigerator in their room, perfect for storing snacks and beverages during their stay.

On-Site Gift Shop and Round House Bar & Grill:

With an on-site gift shop for souvenirs and the Round House Bar & Grill serving delicious meals throughout the day, guests can indulge in shopping and dining without having to leave the hotel premises.

Outdoor Pool and 24-Hour Fitness Center:

After a day of exploring downtown New Orleans or the French Quarter, guests can unwind by taking a refreshing dip in the outdoor pool or stay active in the 24-hour fitness center.

Book your stay at the Holiday Inn New Orleans West Bank Tower for a perfect blend of comfort and convenience during your visit to the vibrant city of New Orleans.

Loading rooms and rates...

Location

How to Find Us

275 Whitney Avenue

Gretna · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day. Please note that there is a additional occupancy tax charge of 1% (service charge)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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HOLIDAY INN NEW ORLEANS WEST BANK TOWER BY IHG

Guest Reviews

What Guests Say

8.3

Excellent

670 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable beds

Could Improve

  • –Overpriced
  • –Poor breakfast quality
  • –Cleaning issues
Cleanliness8.2

Some reviews indicated issues with cleanliness, such as towels with hair and requests for better service.

Service8.7

Most guests reported friendly and helpful staff, although there were mentions of unpleasant service from some staff.

Location8.7

Many guests appreciated the location, noting its convenience.

Room Quality8.2

The rooms were generally described positively, but some mentioned being outdated or needing upgrades.

Amenities8.2

Amenities such as breakfast were criticized, impacting overall satisfaction.

Value for Money8.1

Some guests felt the hotel was overpriced given its condition and amenities.

Food and Beverage7.7

Reviews indicated dissatisfaction with the breakfast options and service.

Overall Experience8.7

The majority of guests had enjoyable stays, highlighting various positive aspects despite some issues.

Ball

Couple · Mar 2026

6
Liked:Clean, good location
Disliked:No cable tv? You have to guess what channels actually work

via Nuitee

Gabriel

Extended Group · Mar 2026

10
Liked:Breakfast was great!
Disliked:I liked everything!

via Nuitee

Tiffany

Extended Group · Mar 2026

10

I felt like I was home in my bed.

Liked:Very clean and comfortable felt like home
Disliked:N/a

via Nuitee

Nicholas

Family With Children · Mar 2026

3

Don't stay here

Liked:The Beds were comfortable and the Staff was Friendly.
Disliked:The "breakfast buffet " was the biggest joke I have ever seen. The breakfast consisted of watery eggs, 3 biscuits, 1 Bagel, bacon and sausage and burnt toasted bread they tried to pass off as French toast. When I asked for OJ they told me they don't have any juice, only Soda or water. There pictures they had plastered all ober the hotel of their breakfast were a complete lie. There were no coffee dispensers. I had to ask a server to bring me coffee, which ended up being cold and stale. They were not putting out anymore food for the people still coming in. Since there was only 3 biscuits left, I told my boys to share one so the people begind us could have one. When I asked for syrup, the server had no idea what i was asking for because he didnt speak any English. When the kitchen manager came out he told me they didnt have any syrup. My biggest problem with all of this is that they were still charging people $15/person for this! We had free breakfast coupons, as I would have turned right back around and left if anyone tried to hand me a bill. They should be ashamed of themselves charging people for this sorry excuse for a breakfast. This Hotel is obviously trying to do whatever they can to cut corners. Our room had no hand soap, instead there was a bottle of shampoo attached to the wall to use for hand soap. There was no Hot water. My whole family had to take Luke warm showers for 2 days because they told us that " too many people were taking showers at the same time in the hotel ". I was embarrassed to have booked this hotel for my family.

via Nuitee