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The Oasis at Grace Bay

Long Bay Hills · TC

The Oasis at Grace Bay

9.2
Exceptional440 reviews
  1. Hotel Collection
  2. /Hotels in Long Bay Hills
  3. /The Oasis at Grace Bay
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Long Bay Hills, TC

Luxurious Accommodation

Experience ultimate comfort in our air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private terrace. Some rooms even feature a fully equipped kitchen for your convenience.

Relaxation and Dining

Unwind by our outdoor swimming pool or enjoy a delicious meal at our on-site restaurant. With free WiFi throughout the property, stay connected while sipping a refreshing drink at the bar. Our 24-hour front desk and room service ensure all your needs are met.

Convenient Location

Situated just 400 meters from the stunning Grace Bay Beach, The Oasis at Grace Bay offers the perfect tropical getaway. Explore the area with our complimentary bikes or simply relax in our beautiful garden oasis.

Book now for an unforgettable stay at The Oasis at Grace Bay.

Loading rooms and rates...

Location

How to Find Us

2 Crescent Street, Grace Bay

Long Bay Hills · TC

+1 888-401-6569

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that while they offer a serviced beach desk with all of the amenities of a beach hotel, The Oasis at Grace Bay Hotel sits a block and a half back from Grace Bay Beach. A golf cart service is offered upon request to and from our beach desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

440 reviews

Highlights

  • +Great beach access
  • +Friendly and helpful staff
Cleanliness9.1

Everything was always clean with a good vibe.

Service9.6

Staff were amazing and very welcoming and helpful.

Location9.1

Easy access to beach, walkable to restaurants and shops.

Room Quality9.1

Spacious and serene King Luxury Room with thoughtful touches.

Amenities9.3

Great amenities including free bike rentals and beach service.

Value for Money9.1

Amazing little touches and considered over pricier hotels.

Food and Beverage9.1

Fantastic meals at the resort's Italian restaurant.

Overall Experience9.6

Magical stay with personalized service and boutique luxury.

Stephanie

Couple · Sep 2026

9

A beautiful, relaxing stay made truly special by the exceptional staff and their thoughtful, personal service.

Liked:I had a wonderful stay at The Oasis at Grace Bay. The room was beautiful, comfortable and spotlessly clean, and the beach was absolutely stunning. The whole property has a lovely, relaxed feel and the food was excellent. What really made my stay special, though, was the staff. They were exceptional — so friendly, helpful and attentive, and they genuinely seemed to care about making sure I had a great experience. At one point during my stay I felt unwell, and they kindly arranged for food to be delivered to my room, which was incredibly thoughtful. They really did go above and beyond. Even when I was leaving, the level of care continued. The day before my departure, they checked that I had arranged my transfer, and on the morning I left, a member of staff called the transfer company on my behalf to confirm everything and make sure there were no issues. I really appreciated that attention to detail and the fact that they were looking out for me right until I left. Beautiful room, gorgeous beach, great food and, most importantly, genuinely wonderful staff. I would definitely recommend The Oasis at Grace Bay and would happily stay here again.
Disliked:N/A

via Nuitee

chadarica

Extended Group · Aug 2026

4

Could’ve been better

Liked:It was walking distance from everything
Disliked:Staff was rude and just stared most of the time.

via Nuitee

707christak

Friends Getaway · Aug 2026

2

Customer Service Needs Work

Liked:I am giving this resort a one star review because my birthday experience here was not great at all and has turned me completely off to the island. Our vacation started off with everyone else in our group having their rooms available for check-in yet we had to wait for ours to become available even though we put that we were arriving early in our reservation (disappointing but no problem). The room we checked in had an ant infestation (see video). How did this get past the house cleaning staff that needed all this extra time in our room? It took us pressuring the front desk to get them to rectify the problem. This was all happening the day of my pre-planned and paid for birthday dinner. So while everyone else in my group was relaxing and getting ready, I was dealing with this. Day two, after paying for coconuts on the beach, we learned from the hotel staff that these were included in our stay. No one shared that beforehand. The hotel did have a free shuttle that took you to and from the beach but at no point did the driver of the shuttle ever offer to help us on or off the shuttle. I had my hands full with the pizza box from the hotel, drink in hand, and bag, and he just watched my friend and I struggle to get off. Also, the new room we were moved too also locked us out twice. Not sure why that happened but when it did, we had to walk back to the front desk and ask for it to be reset. Lastly, the TV in our new room didn't work. The issues became laughable over time. This entire experience reflects the POOR level of customer service and professionalism the staff here offer. I do not expect this of a property that advertises itself as a 4 star hotel experience. And I have never had to beg for staff on an island hotel/property to be friendly, welcoming, and offer great customer service. Pros: The hotel food was good. The grounds were always kept clean. The rum punch upon welcome and cold towel were refreshing.

via tripadvisor

Emma

Couple · Aug 2026

10
Liked:The staff were very friendly and accommodating. The grounds were lovely and very close to the beach. Well-kept rooms and pools as well.

via Nuitee

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