Name: The Golden Hotel, an Ascend Collection Hotel
Address: 800 11th Street, Golden, CO 80401
Telephone: +1 303-279-0100
Rating: 9.2

The Golden Hotel, an Ascend Collection Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Golden, us

Luxurious Amenities

Indulge in plush bathrobes, a lighted makeup mirror, and a hairdryer in each spacious guest room. Enjoy the convenience of a flat-screen HD cable TV, compact refrigerator, and microwave.

Dining Experience

Savor delicious meals at the on-site Bridgewater Grill, offering breakfast, lunch, and dinner options. Take advantage of room service and unwind with happy hour specials while enjoying scenic outdoor patio seating by Clear Creek.

Pet-Friendly Environment

Bring your furry friends along to this pet-friendly hotel and receive special pet treats upon check-in. Explore nearby outdoor activities like hiking, fishing, rafting, and kayaking just a short distance away.

Book your stay at The Golden Hotel Near Coors Brewery for a memorable and comfortable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

297 reviews

Highlights

+Beautiful location
+Attentive staff
+Spacious rooms
+Good food

Could Improve

–Rude service on occasion
–Noise from lobby
–Pricing concerns

Cleanliness9.3

Generally clean, but some concerns about noise from nearby areas.

Service8.7

Inconsistent service; some staff were helpful while others were perceived as rude.

Location10.0

Beautiful location with proximity to downtown attractions.

Room Quality8.7

Rooms spacious but with issues like hard beds and lumpy pillows.

Amenities9.2

Nice fitness room and free parking, but minor equipment issues noted.

Value for Money8.2

High prices not fully justified by the quality and service.

Food and Beverage9.8

Highly rated restaurant and catering for events.

Overall Experience9.7

Overall enjoyable stay with highlighted positive events.

Joseph

Couple · Jul 2026

Love the area. The history especially

Liked:Restaurant ,food and service is excellent.

Disliked:Only one gripe. Parking space Anna 15.00 pet day that we're not used to. Otherwise excellent experience

via Nuitee

Alissa

Couple · Jul 2026

Check your final charges upon hotel checkout!

Liked:The hotel itself is lovely. The restaurant is good, the facilities and staff were great and friendly. The room was clean and comfy and the air conditioning worked really well.

Disliked:Upon hotel checkout, we noticed we were overcharged by over $400. This is extremely frustrating. When I tried to discuss with the lady at checkout, she had zero answers for me other than “another guest extended their stay in room 314, and it was accidentally charged to your room, 311.). This is completely unacceptable, however I understand that accidents happen. I was told I had to dispute it with my credit card as she was unable to do anything about it and there wasn’t any available managers. I won’t ever stay there again. Absolutely ridiculous. A 5 star hotel should be able to quickly address these issues in my opinion. I have disputed it with my card, however it may take a week or so to be researched and then reversed.

via Nuitee

Juliette

Family With Children · Jul 2026

Location excellent. Wonderful hotel for nearby wedding venue.

Liked:A great hotel for our family & friends for our daughter's wedding. Suite was wonderful for morning of wedding preparation. Wedding was at North Star gatherings. Tim was amazing, thank you.

via Nuitee

Explorer496828

Family · Jul 2026

Your property may do some walking.

Liked:Hotel stay was really nice UNTIL it wasn't. While our stay at the hotel was generally pretty nice we experienced a really poor experience after we left and that experience carried on for another week. Mistakenly, I left a sportscoat behind when we checked out. (My fault!) The sportscoat was left in the closet. When I called the hotel that evening (around 8 or 9pm) to see if it was there, first nobody answered the phone after 12 rings then it hung up on me. So, I called back. After 5 rings "Matt" finally picked up. I was told that nobody had checked into the room and they would look for the sportscoat but was transferred to "Kelly" to leave a message and she would contact me the next day once she came in after 10am. I left the message and figured I'd here back. Nothing, so by 2pm I called again, this time "Tim" answered, was very kind, also confirmed that the room was still vacant, went up to the room, found nothing and said they would look more and someone would get back to me. Forward to Sunday evening, still no word from anyone. Now Monday, (4th day) still nothing so I actually drove the hour down from the mountains to find out what was up. Front desk staff couldn't tell me where the coat was, so i asked for a manager. The manager would not come out to address the situation and insisted that the coat was not on property. Fast forward a week, one day after receiving a call from the "Ascend Hotels Promotion Dept." where I let them know that my experience so far would not warrant me being interested in anything they had, I finally get a call from "Kelly", remember her, I left her a message over a week ago and she never called or addressed what they said she would. They found my coat! Amazing that a sportscoat from a vacant room closet could disappear for a week! Kelly was happy to tell me that they found the coat and they could send it to me and charge MY credit card to send it. I had already purchased another coat since I had a wedding to get to during this time that the coat was somehow NOT in the hotel. So, I told her I wasn't going to now pay for the coat to be sent to me after someone there had it for a week and nobody ever followed up with me, called me back, and all insisted it wasn't there. To make it worse, Kelly first said "I wish you would have gotten a hold of me, I would have really worked hard to find it." When I reminded her that I had left her a message and she had never called me back, so the "getting in contact" was on her, she lied and insisted that she called me back, tried to leave a message, then the line dropped. There is not a single call from that hotel, missed or otherwise, on my phone over that entire week. So, my caution to you is that the manager will not address situations and will hide behind his office, the staff will outright lie to your face, and your personal property may just take it's own trip without you - so be very careful!

via tripadvisor

Location

How to Find Us

800 11th Street

Golden · us

+1 303-279-0100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

297 reviews

Highlights

+Beautiful location
+Attentive staff
+Spacious rooms
+Good food

Could Improve

–Rude service on occasion
–Noise from lobby
–Pricing concerns

Cleanliness9.3

Generally clean, but some concerns about noise from nearby areas.

Service8.7

Inconsistent service; some staff were helpful while others were perceived as rude.

Location10.0

Beautiful location with proximity to downtown attractions.

Room Quality8.7

Rooms spacious but with issues like hard beds and lumpy pillows.

Amenities9.2

Nice fitness room and free parking, but minor equipment issues noted.

Value for Money8.2

High prices not fully justified by the quality and service.

Food and Beverage9.8

Highly rated restaurant and catering for events.

Overall Experience9.7

Overall enjoyable stay with highlighted positive events.

Joseph

Couple · Jul 2026

Love the area. The history especially

Liked:Restaurant ,food and service is excellent.

Disliked:Only one gripe. Parking space Anna 15.00 pet day that we're not used to. Otherwise excellent experience

via Nuitee

Alissa

Couple · Jul 2026

Check your final charges upon hotel checkout!

Liked:The hotel itself is lovely. The restaurant is good, the facilities and staff were great and friendly. The room was clean and comfy and the air conditioning worked really well.

via Nuitee

Juliette

Family With Children · Jul 2026

Location excellent. Wonderful hotel for nearby wedding venue.

Liked:A great hotel for our family & friends for our daughter's wedding. Suite was wonderful for morning of wedding preparation. Wedding was at North Star gatherings. Tim was amazing, thank you.

via Nuitee

Explorer496828

Family · Jul 2026

Your property may do some walking.

via tripadvisor