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River Terrace Resort & Convention Center

Gatlinburg · US

River Terrace Resort & Convention Center

7.5
Very Good1,353 reviews
  1. Hotel Collection
  2. /Hotels in Gatlinburg
  3. /River Terrace Resort & Convention Center
WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Gatlinburg, US

Riverside Resort in Gatlinburg

Nestled just minutes away from the Smoky Mountains, Gatlinburg River Terrace Resort and Convention Center offers a serene escape with 2 outdoor pools and a riverfront restaurant.

Scenic Views and Comfortable Rooms

Each room is equipped with modern amenities including a microwave, refrigerator, and cable TV. Some rooms feature balconies overlooking the tranquil Little Pigeon River, providing a perfect setting to unwind.

Convenience at Your Fingertips

Guests can enjoy free WiFi in public areas, a 24-hour reception, and access to a concierge desk. Additionally, the resort's proximity to whitewater rafting, walking paths, and popular attractions ensures an unforgettable stay.

Ready to experience the beauty of Gatlinburg? Book your stay at Gatlinburg River Terrace Resort now!

Loading rooms and rates...

Location

How to Find Us

240 River Road

Gatlinburg · US

+1 865-436-5161

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests must be at least 21 years old to reserve a room at this property. Guests can enjoy lunch and dinner all week at the Drafts Sports Bar and Grill, which serves American fare. An extensive draft beer and cocktail list is available. Guests must be at least 21 years old to reserve a room at this property. Please note select buildings do not include lift/elevator access. Contact hotel for details. ALL Westgate Resort properties are dog only friendly. A Pet Dog must not exceed 60 pounds or, in the case of two Pet Dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to Pet Dogs—they can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable Pet Dog Fee of $150.00 USD per reservation will be charged at check-in for Pet Dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for Pet Dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Our pet policy states that ALL Westgate Resorts are Dog friendly only. No other pet is allowed or authorized. If any guests bring other animals penalty fees will not be waived. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of $50 is required on arrival. You should be reimbursed within 7-10 days of check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

1,353 reviews

Highlights

  • +Convenient location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Outdated facilities
  • –Poor breakfast options
Cleanliness6.0

Multiple reviews indicate cleanliness issues including dirty bathrooms and dusty rooms.

Service9.0

Staff was mentioned positively, though one reviewer faced poor service initially.

Location9.5

Most reviews praised the location for its convenience and access to attractions.

Room Quality7.0

Rooms were described as outdated and not as advertised on the website.

Amenities7.5

Amenities like breakfast were criticized for lack of options and poor quality.

Value for Money6.5

Value perceived as poor for the quality of stay, with high prices for dated accommodations.

Food and Beverage6.0

Breakfast options were limited and not satisfactory according to several reviews.

Overall Experience8.5

Despite some positive aspects, guests left feeling disappointed overall.

Paul

Couple · Sep 2026

8

All in all we were well satisfied based on comfort, price and location.

Liked:The room was large and comfortable but not exceptional in any way. The main advantages of this hotel are the price and the location next door to the acquarium in the center of Gatlinburg. Leave the car in the free parking and walk to restaurants and attractions. This may not be a plus for some, but we enjoyed seeing bears walking through the grounds.
Disliked:The breakfast is a "grab an go" arrangement with pastries in cellophane packages, orange juice, and coffee. I had expected more of a sit down breakfast with more variety of breakfast dishes.

via Nuitee

Carrie

Solo Traveller · Sep 2026

7
Liked:Easy walk to everywhere
Disliked:Bear ripped the window off my Jeep

via Nuitee

Joshua

Couple · Sep 2026

10

Exactly what I was looking for

Liked:Perfect location
Disliked:N/a

via Nuitee

connie

Couple · Sep 2026

9

Stay at River Terrace when visiting Gatlinburg. You won't be disappointed.

Liked:Good complementary breakfast selection. Good location. Close to everything.

via Nuitee

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