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River Terrace Resort & Convention Center

Gatlinburg Ā· us

River Terrace Resort & Convention Center

7.5
Very Good1,210 reviews
  1. Hotel Collection
  2. /Hotels in Gatlinburg
  3. /River Terrace Resort & Convention Center
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM Ā· Until 10:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Family rooms

Location

Gatlinburg, us

Riverside Resort in Gatlinburg

Nestled just minutes away from the Smoky Mountains, Gatlinburg River Terrace Resort and Convention Center offers a serene escape with 2 outdoor pools and a riverfront restaurant.

Scenic Views and Comfortable Rooms

Each room is equipped with modern amenities including a microwave, refrigerator, and cable TV. Some rooms feature balconies overlooking the tranquil Little Pigeon River, providing a perfect setting to unwind.

Convenience at Your Fingertips

Guests can enjoy free WiFi in public areas, a 24-hour reception, and access to a concierge desk. Additionally, the resort's proximity to whitewater rafting, walking paths, and popular attractions ensures an unforgettable stay.

Ready to experience the beauty of Gatlinburg? Book your stay at Gatlinburg River Terrace Resort now!

Loading rooms and rates...

Location

How to Find Us

240 River Road

Gatlinburg Ā· us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests must be at least 21 years old to reserve a room at this property. Guests can enjoy lunch and dinner all week at the Drafts Sports Bar and Grill, which serves American fare. An extensive draft beer and cocktail list is available. Please note select buildings do not include elevator/elevator access. Contact hotel for details. The property is dog only friendly. A Pet Dog must not exceed 60 pounds or, in the case of two Pet Dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to Pet Dogs—they can be no longer than 36 inches and no taller than 36 inches. A mandatory, nonrefundable Pet Dog Fee of $150.00 USD per reservation will be charged at check-in for Pet Dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for Pet Dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an ā€œUnauthorized Pet Dog Penalty Feeā€).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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RIVER TERRACE RESORT & CONVENTION CENTER

Guest Reviews

What Guests Say

7.5

Very Good

1,210 reviews

Highlights

  • +Convenient location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Outdated facilities
  • –Poor breakfast options
Cleanliness6.0

Multiple reviews indicate cleanliness issues including dirty bathrooms and dusty rooms.

Service9.0

Staff was mentioned positively, though one reviewer faced poor service initially.

Location9.5

Most reviews praised the location for its convenience and access to attractions.

Room Quality7.0

Rooms were described as outdated and not as advertised on the website.

Amenities7.5

Amenities like breakfast were criticized for lack of options and poor quality.

Value for Money6.5

Value perceived as poor for the quality of stay, with high prices for dated accommodations.

Food and Beverage6.0

Breakfast options were limited and not satisfactory according to several reviews.

Overall Experience8.5

Despite some positive aspects, guests left feeling disappointed overall.

Karen

Couple Ā· May 2026

7

Would probably stay someplace else next time.

Liked:Our room was right on the river. We had a fireplace and that was a nice touch
Disliked:They advertised a hot tub and there wasn’t one They said they served breakfast but had a kuerig machine with a long line, granola bars and moldy muffins. Front desk reception was nice but you had to hear a hard sell time share guy to get your parking pass. Bathtub drain was stopped up.

via Nuitee

Stephen

Solo Traveller Ā· May 2026

1
Liked:Not much
Disliked:No chair in the room except one straight back desk chair. Bathroom faucet leaked water all over the counter. TV reception was terrible, the picture kept freezing. Very hard to watch. Wifi never worked during our stay. When I took my concerns to the office staff they didn't care and did nothing. They gave me a number to call about the wifi instead of handling it themselves. The wifi escalation people were just as bad. I called 5 times and they never called back or sent a technician to look at it.

via Nuitee

Mary Ann

Extended Group Ā· May 2026

10

It was great and will stay there again

Liked:the balcany was the one thing we wanted and it was great.
Disliked:the locks could have been better and the bath tub was kinda slippery whentakeing a shower

via Nuitee

Dunn

Solo Traveller Ā· May 2026

7
Liked:Close to downtown
Disliked:Walking uphill to get back to room

via Nuitee