Name: Greystone Lodge on the River
Address: 559 Parkway, Gatlinburg, TN 37738-3201
Rating: 8.9

Greystone Lodge on the River, Gatlinburg | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Gatlinburg, us

Scenic Riverside Accommodation

Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.

Convenient Amenities

Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.

Nearby Attractions

Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.

Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.9

Excellent

6,274 reviews

Highlights

+Convenient location
+Friendly staff
+Clean rooms

Could Improve

–Outdated rooms
–Breakfast could improve
–Noisy amenities

Cleanliness8.7

Generally clean rooms mentioned in reviews, but some issues noted.

Service9.4

Numerous mentions of friendly and helpful staff.

Location9.4

Consistently praised for its convenience and proximity to attractions.

Room Quality8.4

Some reviews complain about outdated decor and uncomfortable beds.

Amenities8.9

General mentions of good amenities, though some reviews noted specific issues.

Value for Money8.9

Mixed sentiment; some felt it was overpriced during the holiday period.

Food and Beverage8.0

Reviews indicate breakfast options could be improved.

Overall Experience9.3

Overall satisfaction expressed despite some minor issues.

Michael

Extended Group · Jul 2026

Stayed multiple times now and like the property very much.

Liked:Location and parking.

Disliked:Nothing bad to say.

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Connie

Couple · Jun 2026

It was excellent

Liked:I love your lodge and all the people are extremely friendly. I especially appreciate Jeannie at the front desk who I wish I could take home with m. She was over the top wonderful. She needs to be promoted or at least given a $5. Raise for her sweet hospitality. I don’t know the name of the girl she works with but she was very nice too. My friends from church are coming there this summer. Your lodge is THE BEST. FYI there was a handyman fixing the tires on the carriers he was spot on with his repairs. I love love love this place! God bless you all or as you say y’all Connie Franchi

Disliked:Clean and beautiful

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Leslie

Extended Group · Jun 2026

We will be happy to stay at the Greystone Lodge on the River on our next visit to Gaitlinburg.

Liked:We really enjoyed the location and the ability to walk to most things we wanted to see and do. We also enjoyed the balcony and the sound of the creek. We made a new friend, a groundhog, and also got to see a bear crossing the creek. The room was clean and comfortable.

Disliked:There wasn’t a single thing that we didn’t like.

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Evans

Couple · Jun 2026

Beautiful scenary but hotel was disappointing

Liked:Staff were helpful and if you enjoy hustle and bustle, location was good.

Disliked:Invasion of centipedes, so could not sit outside on our balcony. Staff did come and spray them but they kept returning! The hot water was almost non existant, inspite of a new plumbing system apparantly! Maintenance came and cleared the traps as the water was not draining away in the second room we stayed in, which were full of hair and other grime! Traps had not been cleaned for a very long time. We moved from our original room because of the centipedes and the hotwater issues but the second room although marginally better, had the same problems. We run a holiday let business so can appreciate it is not always easy to get things right but this was awful.

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Location

How to Find Us

559 Parkway

Gatlinburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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