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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
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#593, 1401 Lavaca Street, Austin, TX 78701.
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Gatlinburg Town Square

Gatlinburg · us

Gatlinburg Town Square

8
Excellent2,884 reviews
  1. Hotel Collection
  2. /Hotels in Gatlinburg
  3. /Gatlinburg Town Square
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSwimming poolAccess to nearby indoor poolAccess to nearby outdoor pool

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool, Family rooms

Location

Gatlinburg, us

Gatlinburg Town Square Resort: Your Gateway to the Great Smoky Mountains

Convenient Accommodations: With three distinct options to choose from, guests can find their perfect fit at Gatlinburg Town Square Resort, Town Village, or Town Village Hotel.

Amenities Galore: Enjoy the outdoor pool, hot tub, fitness centre, and free Wi-Fi. Relax in accommodations equipped with a microwave, cable TV, and even a private balcony in select apartments.

Prime Location: Situated less than a mile from the Great Smoky Mountains National Park, and within walking distance to popular attractions like the Gatlinburg Convention Center and Smoky Mountain Brewery, our hotel is the ideal choice for your Tennessee getaway.

Book now to experience the best of Gatlinburg at Gatlinburg Town Square Resort!

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Location

How to Find Us

515 Historic Nature Trail

Gatlinburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests under the age of 21 can only check in with a parent or official guardian. Please note guest check-in is possible 24 hours, 7 days a week. A damage deposit of USD 250 is required on arrival and must be made via credit card. Your deposit will be refunded in full to the credit card on file following inspection of the property. Please note that the hotel has several locations. You can check-in at the address stated in the booking confirmation. Gatlinburg Town Village elevator is down indefinitely.Swimming pool: Closed from Mon, Apr 27, 2026 until Sun, Jan 10, 2027

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GATLINBURG TOWN SQUARE

Guest Reviews

What Guests Say

8.0

Excellent

2,884 reviews

Highlights

  • +Location
  • +Amenities
  • +Indoor pool
  • +Nice condos

Could Improve

  • –Cleanliness issues
  • –Service inconsistency
  • –Room preparation delays
Cleanliness6.8

Several guests reported issues with cleanliness, including a filthy trash can and room not being properly cleaned.

Service7.8

Mixed reviews on service quality; some appreciated staff's fast response while others felt staff was rude.

Location9.3

Numerous reviews highlighted the excellent location being walking distance to many attractions.

Room Quality7.3

Concerns raised about rooms not being ready and issues with the amenities in the rooms.

Amenities8.3

Amenities such as the indoor pool and games were appreciated, though some noted maintenance issues.

Value for Money7.8

Some felt the fees and initial conditions did not justify the value, but location and amenities offered some compensation.

Food and Beverage8.3

Food and beverage services were not explicitly mentioned, assumed standard quality for this hotel tier.

Overall Experience8.3

Overall a nice experience despite several issues; likely to return.

Holly

Couple · May 2026

8

We enjoyed our stay. It was very close to everything. I didn’t know the pools was going to be closed. There was activiti

Liked:The location was great. Loved the big tub.
Disliked:The pools was closed.

via Nuitee

Brian

Solo Traveller · May 2026

9
Liked:Value, room, location
Disliked:Outside could be tidied up a bit more

via Nuitee

Scott

Solo Traveller · May 2026

10
Liked:The place was clean. We had no problems at all with the room or any other parts of the resort. Large place but was very peaceful. Beautiful grounds. Can't wait to visit again.

via Nuitee

Regina

Couple · May 2026

10

We had a great time and will return

Liked:Great location
Disliked:The parking

via Nuitee