Gatlinburg · us
Gatlinburg Town Square
8
Excellent2,967 reviews
GATLINBURG TOWN SQUARE
Gatlinburg · us
Check-in / Check-out
From 04:00 PM · Until 10:00 AM
Classification
3-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Gatlinburg, us
Gatlinburg Town Square Resort: Your Gateway to the Great Smoky Mountains
Convenient Accommodations: With three distinct options to choose from, guests can find their perfect fit at Gatlinburg Town Square Resort, Town Village, or Town Village Hotel.
Amenities Galore: Enjoy the outdoor pool, hot tub, fitness centre, and free Wi-Fi. Relax in accommodations equipped with a microwave, cable TV, and even a private balcony in select apartments.
Prime Location: Situated less than a mile from the Great Smoky Mountains National Park, and within walking distance to popular attractions like the Gatlinburg Convention Center and Smoky Mountain Brewery, our hotel is the ideal choice for your Tennessee getaway.
Book now to experience the best of Gatlinburg at Gatlinburg Town Square Resort!
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Location
Policies
Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests under the age of 21 can only check in with a parent or official guardian. Please note guest check-in is possible 24 hours, 7 days a week. A damage deposit of USD 250 is required on arrival and must be made via credit card. Your deposit will be refunded in full to the credit card on file following inspection of the property. Please note that the hotel has several locations. You can check-in at the address stated in the booking confirmation. Gatlinburg Town Village elevator is down indefinitely.Swimming pool: Closed from Mon, Apr 27, 2026 until Sun, Jan 10, 2027 Swimming pool: Closed from Mon, May 18, 2026 until Sun, Jan 10, 2027 A deposit may be required at the property.
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Guest Reviews
Excellent
2,967 reviews
Highlights
Could Improve
Several guests reported issues with cleanliness, including a filthy trash can and room not being properly cleaned.
Mixed reviews on service quality; some appreciated staff's fast response while others felt staff was rude.
Numerous reviews highlighted the excellent location being walking distance to many attractions.
Concerns raised about rooms not being ready and issues with the amenities in the rooms.
Amenities such as the indoor pool and games were appreciated, though some noted maintenance issues.
Some felt the fees and initial conditions did not justify the value, but location and amenities offered some compensation.
Food and beverage services were not explicitly mentioned, assumed standard quality for this hotel tier.
Overall a nice experience despite several issues; likely to return.
Devon
Solo Traveller · Jul 2026
via Nuitee
Tim
Couple · Jul 2026
Nice stay but would have like to have been told that it was a time share and would be ask to attend an optional sales pi
via Nuitee
Barry
Couple · Jul 2026
Home away from home with a brighter future I hope. Thx!
via Nuitee
Sarah
Family With Children · Jun 2026
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