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Edgewater Hotel and Conference Center

Gatlinburg · us

Edgewater Hotel and Conference Center

8.2
Excellent440 reviews
  1. Hotel Collection
  2. /Hotels in Gatlinburg
  3. /Edgewater Hotel and Conference Center
Offsite parking discounted rates availableSelf parking (surcharge)Offsite parking discounted rates availableCovered parkingSecured parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Terrace

Location

Gatlinburg, us

Inviting Accommodations

The Edgewater Hotel and Conference Center in Gatlinburg, Tennessee, boasts comfortable rooms equipped with modern amenities like a flat-screen TV, microwave, and refrigerator. Guests can also enjoy scenic views from their private balcony.

Relaxation and Recreation

Unwind in the half-outdoor, half-indoor pool or soothe your muscles in the hot tub at this hotel. Stay active at the fitness center or explore the nearby Great Smoky Mountains.

Convenient Location

Situated just minutes away from popular attractions like Ripley's Aquarium and the Space Needle, this hotel offers easy access to the best of Gatlinburg. Book your stay now and make unforgettable memories at the Edgewater Hotel and Conference Center.

Loading rooms and rates...

Location

How to Find Us

402 River Road

Gatlinburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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EDGEWATER HOTEL AND CONFERENCE CENTER

Guest Reviews

What Guests Say

8.2

Excellent

440 reviews

Highlights

  • +Clean, well-maintained rooms
  • +Friendly staff
  • +Great location near attractions

Could Improve

  • –Issues with room cleanliness
  • –High parking fees
  • –Problems with amenities like elevators and water pressure
Cleanliness7.5

Several reviews mentioned cleanliness issues, including bugs found in the room. Needs improvement.

Service9.0

The majority of reviews praised the staff for their friendliness and overall service quality.

Location8.5

Numerous reviews highlighted the great location close to attractions, though parking was a concern.

Room Quality8.0

While some enjoyed their rooms, issues like low water pressure were noted.

Amenities8.0

Amenities such as the parking situation and outdated pools were criticized.

Value for Money7.5

Guests expressed dissatisfaction with the parking fees, which impacted perceived value.

Food and Beverage8.5

Positive comments were made about breakfast, though overcrowding was an issue during busy times.

Overall Experience8.5

Overall, guests enjoyed their stay despite some significant complaints with cleanliness and amenities.

Anthony

Extended Group · May 2026

8
Liked:Location Staff
Disliked:PARKING

via Nuitee

Yvonne

Couple · May 2026

8

Great hotel on the river, clean and walking distance to Main Street. Good breakfast choices.

Liked:Lovely hotel, great location. Nice pool and hot tub and great selection for breakfast. Great to have a little balcony too. Room was clean and even had a fireplace. Easy walk into the Main Street and along the river where, if you're lucky you get to see bears.
Disliked:Hotel was very dated although new owners are trying to update it. Hotel carpark was an extra charge.

via Nuitee

Haswell

Family With Children · May 2026

6
Liked:Location
Disliked:Parking is horrible

via Nuitee

Amanda

Family With Children · May 2026

10

An amazing family vacation in a nice and cozy hotel!

Liked:Loved how close the hotel was to everything, made it easy to walk everywhere.
Disliked:Honestly there's nothing I can think of that I didn't like.

via Nuitee