Name: Edgewater Hotel and Conference Center
Address: 402 River Road, Gatlinburg, TN 37738
Rating: 8.2

Edgewater Hotel and Conference Center, Gatlinburg | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Gatlinburg, us

Inviting Accommodations

The Edgewater Hotel and Conference Center in Gatlinburg, Tennessee, boasts comfortable rooms equipped with modern amenities like a flat-screen TV, microwave, and refrigerator. Guests can also enjoy scenic views from their private balcony.

Relaxation and Recreation

Unwind in the half-outdoor, half-indoor pool or soothe your muscles in the hot tub at this hotel. Stay active at the fitness center or explore the nearby Great Smoky Mountains.

Convenient Location

Situated just minutes away from popular attractions like Ripley's Aquarium and the Space Needle, this hotel offers easy access to the best of Gatlinburg. Book your stay now and make unforgettable memories at the Edgewater Hotel and Conference Center.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

635 reviews

Highlights

+Clean, well-maintained rooms
+Friendly staff
+Great location near attractions

Could Improve

–Issues with room cleanliness
–High parking fees
–Problems with amenities like elevators and water pressure

Cleanliness7.5

Several reviews mentioned cleanliness issues, including bugs found in the room. Needs improvement.

Service9.0

The majority of reviews praised the staff for their friendliness and overall service quality.

Location8.5

Numerous reviews highlighted the great location close to attractions, though parking was a concern.

Room Quality8.0

While some enjoyed their rooms, issues like low water pressure were noted.

Amenities8.0

Amenities such as the parking situation and outdated pools were criticized.

Value for Money7.5

Guests expressed dissatisfaction with the parking fees, which impacted perceived value.

Food and Beverage8.5

Positive comments were made about breakfast, though overcrowding was an issue during busy times.

Overall Experience8.5

Overall, guests enjoyed their stay despite some significant complaints with cleanliness and amenities.

Virginia

Extended Group · Jul 2026

Liked:I loved it other then the comfort of the bed the comforter didn’t feel soft to me

via Nuitee

adriana

Couple · Jul 2026

I’ve stayed at this hotel several times it’s clean friendly staff breakfast beautiful pool and very convenient

Liked:Clean and very convenient

Disliked:I like this property

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David

Solo Traveller · Jul 2026

Liked:Great location. Nice balcony

Disliked:Lobby was on the 4th floor, entrance on the 1st.. Elevator is always over crowded. Stairs in middle don't go to all floors, you have to use the side stairs not near the center.

via Nuitee

Montgomery

Family With Children · Jul 2026

Love how hotel is walking distance from all activities

Liked:Room was a little dusty, Breakfast needs more meats on it but everything else was good.

Disliked:More variety on breakfast bar.

via Nuitee

Location

How to Find Us

402 River Road

Gatlinburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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