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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Gatineau · CA

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

8.2
Excellent264 reviews
  1. Hotel Collection
  2. /Hotels in Gatineau
  3. /Chateau Cartier Hotel & Resort, an Ascend Collection Resort
Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, ATM/banking, Conference space, Downhill skiing nearby, Cross-country skiing nearby, Bicycle rentals nearby

Location

Gatineau, CA

Experience the luxurious embrace of Chateau Cartier Hotel & Resort, nestled in the scenic Gatineau (Aylmer).

Accommodations

Unwind in one of our 125 spacious guestrooms, where modern amenities meet comfort, featuring refrigerators, LCD televisions, and deep soaking bathtubs in private bathrooms to ensure your stay is nothing short of perfection.

Dining and Relaxation

Savor delectable meals at our on-site restaurant or grab a snack from the coffee shop. For ultimate relaxation, indulge in rejuvenating treatments at Kōena Spa or stay active at our 24-hour fitness center.

Event and Business Facilities

Plan successful events in our expansive conference center, offering over 17,000 square feet of versatile space. With complimentary wired and wireless internet, your business needs are seamlessly met.

Your unforgettable getaway awaits at Chateau Cartier; book your stay today!

Loading rooms and rates...

Location

How to Find Us

1170 Chemin d'Aylmer, Gatineau, Quebec, J9H7L3

Gatineau · CA

+1 819-778-0000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

264 reviews

Highlights

  • +Spa experience
  • +Friendly staff
  • +Spacious rooms

Could Improve

  • –Inconsistent housekeeping
  • –Lack of information on amenities
Cleanliness7.4

Cleanliness was mentioned as a concern due to issues with housekeeping not being consistent.

Service8.9

Staff was described as friendly, helpful, and attentive, contributing positively to the experience.

Location8.4

Location received positive feedback, being convenient and quiet.

Room Quality7.9

Rooms are spacious and generally clean but noted for needing updates in some areas.

Amenities8.9

The spa and fitness facilities were well-reviewed, enhancing the overall experience.

Value for Money7.9

Overall value was positive, despite some amenities not being included.

Food and Beverage7.9

Food options were described as good, but more information could enhance planning.

Overall Experience8.4

Guests generally spoke positively about their stay and expressed intent to return.

Andrea

· Oct 2025

6
Liked:Given an early check-in which was nice but the room had not been cleaned in months based I the spider webs and dust bunnies on the wood floor & walls. I was given another room which also had not been cleaned. After complaining - twice now - was told our room would be “refreshed” after I left to get to the spa. Would have preferred to have waited on a clean room over going through this.

via Nuitee

Carlos

Family With Children · Oct 2025

6
Liked:The double queen suite was large, but bathroom was quite small and don't get me talking about the tiny fridge tucked inside the closet! Overall the stay was comfortable, however, the floor was not clean, we noticed a lot of white hair beneath the fixed furtniture, making us believe a lite sweep is barely done after each guest. The bathroom was rather small and dated, with a broken clothing string, and no ceiling fan.

via Nuitee

Debra

· Oct 2025

2
Liked:Was woken up at 9:45am to loud drilling noise coming from the wall in the room next to me, which was on going for over a hour!! Not very professional for a 4 star hotel!!! Bed and pillows also extremely uncomfortable. Would NOT RECOMMEND THIS HOTEL!!!

via Nuitee

Fidia

· Oct 2025

10
Liked:The ultimate vacation i was looking for.. with the suite room & Koena Spa, you can't wish for anything more! I loved everything about this hotel to be honest :)

via Nuitee

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