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Hôtel Les Capucines - Saint Tropez

Gassin · FR

Hôtel Les Capucines - Saint Tropez

8.8
Excellent70 reviews
  1. Hotel Collection
  2. /Hotels in Gassin
  3. /Hôtel Les Capucines - Saint Tropez
Free WiFiFree self parkingOutdoor pool - seasonalPool sun loungersFree newspapers in lobbySnack bar/deli

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Terrace, Garden, Wheelchair accessible, Outdoor pool - seasonal

Location

Gassin, FR

Experience the charm of the French Riviera at Hôtel Les Capucines - Saint Tropez, your perfect getaway just moments from stunning coastlines and vibrant local culture.

Recreational Delights

Unwind in our seasonal outdoor pool or soak in the soothing hot tub. With a poolside bar and a snack bar/deli, relaxation and refreshment are never far away.

Modern Accommodations

Our 20 individually decorated guest rooms feature modern amenities like flat-screen televisions, minibars, and rainfall showerheads, ensuring you feel right at home during your stay.

Convenient Location

Nestled next to a golf course, you’re just a short drive from the famous St. Tropez Harbor and other local attractions. With free self-parking and 24-hour front desk services, your experience will be seamless.

Don’t miss the opportunity to create unforgettable memories—book your stay at Hôtel Les Capucines today!

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FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hôtel Les Capucines - Saint Tropez

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Allee du Domaine de Treizain, Gassin, Var, 83580

Gassin · FR

33-494-977005

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </li><li>The seasonal pool will be open from April to November. </li> </ul>

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HÔTEL LES CAPUCINES - SAINT TROPEZ

Guest Reviews

What Guests Say

8.8

Excellent

70 reviews

Highlights

  • +Friendly staff
  • +Clean room
  • +Beautiful location
Cleanliness8.7

The room was very clean.

Service9.2

Incredible and friendly staff who assisted with early check-in and handling bags.

Location8.7

Beautiful location, a short distance to St. Tropez.

Room Quality8.7

Cute room with updated furnishings.

Amenities9.2

Nice pool, bar area, and garden.

Value for Money8.1

Good standard for the price.

Food and Beverage8.7

Limited menu but delicious offerings.

Overall Experience9.2

Fantastic time overall with a peaceful stay.

T4371ROannab

Couples · Jul 2025

10

A peaceful stay minutes from Saint Tropez

Liked:The staff was absolutely wonderful, I could not have asked for more wonderful people during our stay. The pool, bar and garden area are quaint and peaceful. The bar is great with the perfect selection of wines and liquor. The food menu is limited but offerings are very yummy! The uber into St. Tropez is ~€20 depending on time of day and takes about 10-15 minutes. Walking takes about -45 minutes. We ventured to a small beach area just down the hill from the hotel one morning, a 5-10 minute walk. Breakfast each morning is a classic European offerings with pastries, espresso, fruit, crepes and eggs. Our room was all we needed! Updated furnishings, updated bathrooms, air conditioning, comfortable pillows (more firm) and beds.

via tripadvisor

Trail20094149237

Family · Jul 2025

2

Extremely overpriced and falsely advertised.

Liked:Extremely Disappointing Stay at Hôtel Capucines, Saint‑Tropez — Completely Overpriced and Misleading Our experience at Hôtel Capucines in Saint‑Tropez was far below expectations and absolutely not worth the high price. While it’s advertised as a 4-star hotel, what we encountered was more in line with a 2- or low 3-star property — at best. No Flexibility for Travel Disruptions Due to a national air traffic controller strike in France, our flight was delayed, and we missed the first three nights of our reservation. Despite this being completely outside our control, and despite providing proof, the hotel refused to issue any refund or compensation. There was no understanding, no flexibility, and frankly, no customer care. Extremely Rude and Unhelpful Staff When we arrived with a child and several heavy bags, the front desk refused to help with our luggage. One receptionist was outright rude and said, “We can’t carry your luggage — either do it yourself or find someone else.” That’s not just poor service — it’s a complete lack of basic hospitality. Stairs Inside the Room One of the rooms had a long internal staircase, which was not mentioned during booking. It was extremely inconvenient and unsafe, especially with a child. No elevator access to the room made the stay even more uncomfortable. False Advertising — Not a Junior Suite We booked Junior Suites, but what we received was basically a standard, outdated bedroom. There was nothing “suite-like” about it. If this is how the Junior Suite looks, I can’t imagine how poor the basic rooms must be. The category is completely misleading. Poor Hygiene & Maintenance One of the first things we noticed was a spider on the bed. That alone is unacceptable in any hotel, let alone one charging luxury rates. The rooms are also outdated, poorly maintained, and in urgent need of renovation. No Water in Rooms After Cleaning Housekeeping did not replace water bottles, and when we asked, we were told to go to reception to collect water ourselves. At this level of hotel, that’s simply unacceptable. Limited & Insensitive Breakfast Breakfast was minimal and disappointing. Worse, the hotel served ham and eggs in the same hot dish, with no separation. This is completely inconsiderate for guests who do not eat pork or prefer vegetarian options. No effort was made to accommodate dietary needs. Terrible Value for Money We paid nearly €21,700 for two rooms — an amount you’d expect to pay at a world-class 5-star resort. In fact, we stayed in a real 5-star hotel during the same trip for the same price, and the experience there was on an entirely different level. Hôtel Capucines did not come close. Final Verdict: Hôtel Capucines is dramatically overpriced, falsely advertised, and run without care or professionalism. The service is rude, the rooms are subpar, and the amenities are lacking. We strongly advise anyone considering this hotel in Saint‑Tropez to look elsewhere — your money and peace of mind deserve better.

via tripadvisor

daffi49

Friends Getaway · Jan 2025

2

Total Scam – Avoid This Hotel at All Costs!

Liked:Total Scam – Avoid This Hotel at All Costs! We booked a room here for 200 euros a night to celebrate New Year’s in Saint-Tropez, and it was the worst decision ever. Let us save you the disappointment: don’t waste your time or money on this place. The room is NOTHING like the photos. It’s tiny, claustrophobic, and the bathroom is so small it’s practically unusable. The view? A direct look at the garbage dump. Truly unacceptable. The bed? Don’t believe “double bed” – it’s just two single mattresses pushed together with a giant hole in the middle. Completely ridiculous. Now let’s talk about the staff: On December 31, the male receptionist at least acknowledged my complaints and promised to “handle it.” But on January 1, the manager – a clueless and unhelpful woman – told us we’d need to pay more to upgrade. She didn’t care at all about the false advertising and gave us the lame excuse that “not all photos can be uploaded online.” Honestly, insulting. We came to Saint-Tropez based on a friend’s recommendation, but this hotel destroyed the experience. Paying 200 euros for this disaster feels like daylight robbery. If you value your money and sanity, stay far away from this scam. One star is generous – this hotel deserves NONE. P.S. The construction work started at 7-8 AM, waking us up better than any alarm clock. This hotel is a mistake on par with a cheap roadside motel.

via tripadvisor

richarddB8386DW

Couples · Jul 2024

2

Overpriced and run down

Liked:This place is a dump. Room was not at all like the pictures- run down, shoddy bedding, small. The pool area was nice but closed because of an “incident “ that required the use of harsh chemicals which rendered the pool unusable for two days. The staff however are lovely and called the hotel down the street so we could use their pool . This place is also very expensive and calls itself a four star when it felt like a 2 star at best . Avoid

via tripadvisor