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Omni Frisco at The Star

Frisco · US

Omni Frisco at The Star

9.2
Exceptional524 reviews
  1. Hotel Collection
  2. /Hotels in Frisco
  3. /Omni Frisco at The Star
WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Frisco, US

Luxurious Rooftop Pool and Fitness Centre:

Indulge in a lavish experience at Omni Frisco-Dallas Hotel at The Star with our stunning rooftop pool and state-of-the-art fitness centre. Relax by the poolside or break a sweat while enjoying panoramic views of Dallas.

Fine Dining at Neighborhood Services:

Satisfy your taste buds at our on-site restaurant, Neighborhood Services, offering a delectable menu in a cozy ambiance. Enjoy a culinary journey without leaving the comfort of the hotel.

Convenient Amenities and Services:

Experience top-notch hospitality with our 24-hour front desk and well-appointed rooms featuring modern amenities like flat-screen TVs, plush bathrobes, and slippers. Your comfort is our priority.

Book your stay at Omni Frisco-Dallas Hotel at The Star now and elevate your Dallas experience to new heights!

Loading rooms and rates...

Location

How to Find Us

11 Cowboys Way

Frisco · US

+1 469-287-0000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore all Dallas collections & guides →

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Guest Reviews

What Guests Say

9.2

Exceptional

524 reviews

Highlights

  • +Friendly staff
  • +Great location

Could Improve

  • –Slow wifi
  • –Check-in wait times
Cleanliness8.6

Some guests mentioned issues with housekeeping knocking too often during check-out.

Service10.0

Staff were described as extremely professional, friendly, and welcoming across multiple reviews.

Location10.0

The hotel is located conveniently to shops, restaurants, and bars, making it a great spot.

Room Quality8.6

Rooms were generally well-kept but some guests felt the value for the price could be improved.

Amenities9.6

Amenities were well-received, particularly the pool area and holiday decorations.

Value for Money8.1

Some guests felt that the price did not match the quality of the rooms.

Food and Beverage9.1

Dining options at the hotel received good feedback, though some service delays were noted.

Overall Experience9.6

Overall, guests enjoyed their stays and expressed a desire to return.

Bryanna

Family With Children · Sep 2026

10
Liked:Beautiful location, friendly staff, excellent accommodations.

via Nuitee

karlavU6576CT

NONE · Aug 2026

4

Not worth the money!

Liked:The Employees are absolutely great, no complaints there! But for the price we paid and the amenities offered it was a waste of money! Paid over $400 a night to not be able to use amenities because of overcrowding and room services failed as well...empty fridge in our room.

via tripadvisor

O7043EVamandac

Business · Aug 2026

10

Excellent Guest Service

Liked:The service was everything you'd hope for at a lovely location such as this. Every team member, no matter the time of day or role, was considerate, responsive, and helpful. A smile every time you passed, an acknowledgement as you left and came back, doors opened throughout. The location itself is lovely, though I'm uninterested in the sports aspect. The large halls were excellent for our event, and the food was quite good. I would stay again should I find myself back in Dallas.

via tripadvisor

G939VAmollys

Business · Aug 2026

10

Amazing experience hosting a meeting!

Liked:From the time we toured the Omni, we knew this is where we wanted to hold our training, which included a lot on customer service. Our hope was our attendees would see what great customer service looks like and bring that back to their teams. The team at Omni did not disappoint. We were only a group of 20, but we were treated so well. The banquet and event staff is truly incredible. We'll be back again next year.

via tripadvisor

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