Name: Holiday Inn Express & Suites Dallas Frisco NW Toyota Stdm by IHG
Address: 9444 Frisco St, Frisco, TX 75034
Rating: 8.6

Holiday Inn Express & Suites Dallas Frisco NW Toyota Stdm by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Frisco, us

Convenient Location

Located in Frisco, just 32 km from Historic Downtown Plano, Holiday Inn Express & Suites - Frisco NW Toyota Stdm offers easy access to nearby attractions and the airport.

Modern Amenities

Enjoy a range of amenities including a seasonal outdoor pool, fitness centre, and free WiFi throughout the property. Perfect for leisure and business travelers alike.

Nearby Attractions

Explore popular destinations like Highland Park Village and Southern Methodist University just a short drive away. Make the most of your stay at Holiday Inn Express & Suites - Frisco NW Toyota Stdm.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

743 reviews

Highlights

+Convenient location
+Clean rooms
+Friendly staff

Could Improve

–Poor room maintenance
–Breakfast availability issues
–Bad odors in some rooms

Cleanliness8.3

There were mentions of cleanliness, but also some complaints that impacted the overall perception.

Service9.1

General sentiment indicated good service, with some exceptions noted.

Location9.1

Many reviews highlighted the convenience of the location as a major pro.

Room Quality8.0

There were issues mentioned about room maintenance and amenities that lowered the score.

Amenities8.4

Mixed feedback on amenities, particularly related to breakfast availability.

Value for Money8.5

While some felt it was overpriced, others saw it as reasonable for the offerings.

Food and Beverage8.8

Breakfast was frequently praised despite a few negatives.

Overall Experience8.7

Generally positive experiences reported, despite a few significant issues.

Betty

Family With Children · Jun 2026

I liked the hotel . I didn’t like the staff

Liked:I liked everything except the staff

Disliked:The front desk staff was not very courteous when asking for identification. I had to go back to my car twice because of how the situation was handled. While I was waiting, the man in front of me was told that his reservation would not be ready until 9:00 p.m., which meant he had to wait about three more hours. The lady behind me was asked to bring her husband to prove that the credit card was his. Later, when I went to breakfast with my family, I was asked in front of everyone what my room number was while the employee checked it off on a sheet of paper. I did not notice anyone else being asked that question. It made me feel singled out and uncomfortable.

via Nuitee

Jonita

Couple · Jun 2026

Liked:Location and overall cleanliness

Disliked:Breakfast ended too early

via Nuitee

johnson

Family With Children · Jun 2026

Overall it was an amazing trip we were there to see our daughter graduate.

Liked:The location was great access to stores, restaurants, and easy access to highway. The staff was friendly, kind and helpful. Definitely a place to return. Rooms were very comfy and clean.

Disliked:The only downfall was the breakfast in the morning. The food was cold even in the food warmers. Bacon was burnt and hard to eat. The guy putting out food wasn't pleasant either.

via Nuitee

Frederick

Family With Children · Jun 2026

Ok but not a pleasant experience all round

Liked:Hotel facility and location was good. No compliants about that. I also liked that the wifi worked well and that the hotel had complementary printing service as well.

Disliked:Most of the staff were not friendly at all. Two major cases in point. First was the male staff who handled the breakfast arena weekdays. He was the most unfriendly and not so nice person. He never smiled or even made any effort to make the environment warm and attractive. It felt as if he was being forced to come to work weekdays. He couldn’t even be nice to my 2 little children who were just being children and happy to always come to breakfast in the mornings. We stayed in this hotel for 12nights and his negative attitude was consistent through out our stay. Second experience: We expected a package who showed delivered on our app but got missing in the hotel. We went to the reception to complain and the lady at the front desk did not handle the matter well at all. She was very hostile and immediately went on the defensive with my wife who was just simply complaining that her package was missing. She was almost exchanging words with my wife at some point during the conversation. At some point, the receptionist took out the frustration on our 2 little kids who were just being kids and running around in the hotel. We escalated the matter of the missing package to the Hotel manager via email as well. Eventually, we took initiative by ourselves and decided to go to Candlewood Suites located just opposite the hotel and found our package was accidently delivered there. This simple initiative was what we expected the lady at the reception or the hotel manager to immediately suggest and check once the compliant was made. But alas, this was not the case. Our frustration on these complaints is the fact that this is a Hotel and guest treatment plus hospitality should be paramount at all times. Unfortunately, it was not. Hotel staff should understand this the most and the Hotel management must do everything to ensure that staff understand this clearly and showcase it in their daily interactions with guests at all times.

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Location

How to Find Us

9444 Frisco St

Frisco · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

743 reviews

Highlights

+Convenient location
+Clean rooms
+Friendly staff

Could Improve

–Poor room maintenance
–Breakfast availability issues
–Bad odors in some rooms

Cleanliness8.3

There were mentions of cleanliness, but also some complaints that impacted the overall perception.

Service9.1

General sentiment indicated good service, with some exceptions noted.

Location9.1

Many reviews highlighted the convenience of the location as a major pro.

Room Quality8.0

There were issues mentioned about room maintenance and amenities that lowered the score.

Amenities8.4

Mixed feedback on amenities, particularly related to breakfast availability.

Value for Money8.5

While some felt it was overpriced, others saw it as reasonable for the offerings.

Food and Beverage8.8

Breakfast was frequently praised despite a few negatives.

Overall Experience8.7

Generally positive experiences reported, despite a few significant issues.

Betty

Family With Children · Jun 2026

I liked the hotel . I didn’t like the staff

Liked:I liked everything except the staff

via Nuitee

Jonita

Couple · Jun 2026

Liked:Location and overall cleanliness

Disliked:Breakfast ended too early

via Nuitee

johnson

Family With Children · Jun 2026

Overall it was an amazing trip we were there to see our daughter graduate.

Liked:The location was great access to stores, restaurants, and easy access to highway. The staff was friendly, kind and helpful. Definitely a place to return. Rooms were very comfy and clean.

Disliked:The only downfall was the breakfast in the morning. The food was cold even in the food warmers. Bacon was burnt and hard to eat. The guy putting out food wasn't pleasant either.

via Nuitee

Frederick

Family With Children · Jun 2026

Ok but not a pleasant experience all round

Liked:Hotel facility and location was good. No compliants about that. I also liked that the wifi worked well and that the hotel had complementary printing service as well.

via Nuitee