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Mercure Thalasso & Spa Port Fréjus

Fréjus · FR

Mercure Thalasso & Spa Port Fréjus

7.4
Very Good1,725 reviews
  1. Hotel Collection
  2. /Hotels in Fréjus
  3. /Mercure Thalasso & Spa Port Fréjus
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Fréjus, FR

Direct Beach Access and Thalassotherapy Centre

Experience the ultimate relaxation at Mercure Thalasso Fréjus with direct access to the beach and Thalassotherapy Centre. Indulge in the sea water swimming pool and unwind in the relaxation room with complimentary tea service.

Well-Equipped Air-Conditioned Rooms

Our air-conditioned rooms are designed for your comfort and convenience, featuring modern amenities such as a telephone, TV, hairdryer, minibar, and safe, ensuring a pleasant stay.

Delicious Dining Options

Savor traditional and low-calorie menus at our restaurant, offering a culinary journey rich in colors and flavors, catering to all tastes and preferences.

Book now for a rejuvenating stay at Mercure Thalasso Fréjus and create unforgettable memories by the sea.

Loading rooms and rates...

Location

How to Find Us

Rue Des Forces Françaises Libres

Fréjus · FR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that extra beds are subject to availability and guests wishing to have an extra bed must request this before arrival. Swimming trunks are forbidden in the outdoor and indoor pools, only swimming briefs are allowed. Please note Thalassotherapy treatments are not included: they are available upon request with an extra charge. Access to indoor swimming-pool is subject to availability and with an extra charge as well Baby cots are available, free of charge, upon prior request and subject to availability. Bathrobes are included in the Privilege Room. They are available to rent for EUR 8 each for guests in the Standard Rooms. Please note that children under 12 years old can enjoy breakfast for free. Please note that the restaurant will be closed on Sundays lunch/evenings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.4

Very Good

1,725 reviews

Highlights

  • +Excellent location near beach/port
  • +Spacious rooms and balconies
  • +Pleasant pool area (especially mornings)
  • +Friendly reception staff
  • +Good proximity to restaurants

Could Improve

  • –Inconsistent cleanliness (visible dirt, mold, missed housekeeping)
  • –Rooms dated (old carpet, tired decor) and bathrooms sometimes small
  • –Breakfast/restaurant quality inconsistent or poor
  • –Pool access restrictions, paid amenities and limited sun-shade
  • –Operational issues: broken spa/fixtures, deposit/payment complaints, parking difficulty
Cleanliness6.0

Multiple guests report visible dirt, mold around AC, unclean window frames and missed housekeeping on some days — cleanliness is inconsistent rather than uniformly poor.

Service8.7

Reception and some staff were described as friendly and helpful; however pool staff were strict/unpleasant at times and there are reports of slow or incomplete repairs and language barriers. Overall service leans positive at reception but inconsistent across departments.

Location9.0

Frequently praised: frontline / near beach, close to port and restaurants — location is a clear strength mentioned across reviews.

Room Quality6.5

Rooms noted as spacious with nice balconies but repeatedly described as tired or dated (old carpet, worn decoration), some bathrooms small and layouts that let floors get wet; overall comfortable but in need of refresh.

Amenities7.0

Good pool area and facilities exist, but pool access restrictions, paid pool/sauna, broken spa equipment and limited sun-shade/umbrellas were common complaints; amenities are decent but with operational issues.

Value for Money6.8

Several guests felt price-quality balance was off (explicit comment about poor price-performance), citing maintenance and service issues; location and some service aspects partially justify the rate.

Food and Beverage6.5

Breakfast and dining received mixed-to-negative feedback: reports of low-quality/industrial juices, frozen items, poor charcuterie, but a few guests praised varied, good breakfast — inconsistent F&B experience.

Overall Experience8.7

Overall stays often enjoyable due to excellent location and pleasant pool mornings, but maintenance, cleanliness and some service inconsistencies tempered the experience; on balance more positive than negative for many guests.

Silvia

Couple · Aug 2026

7

Nice stay in Frejus!

Liked:Very good position, staff Kindly and helpful, delicious breakfast.
Disliked:Wasn’t so clean and not too many comforts.

via Nuitee

Teresa

Family With Children · Aug 2026

8

Lovely stay - the area is nice too

Liked:Nothing too much trouble for staff - cleanliness excellent - breakfast good - location amazing
Disliked:Gym was far too small - it was hardly a workout gym - Spa a little disappointing for the price

via Nuitee

Johnston

Couple · Aug 2026

8
Liked:Location and pool
Disliked:Bedroom and corridors were tired. Pool staff were unpleasant

via Nuitee

FRANK

Couple · Jul 2026

8

Had a great time overall, staff on reception Lovely in particularité Romane love the Julii bus and Frejus centre, port L

Liked:Great location, pool area mostly quite in the mornings
Disliked:Problems getting into pool area key system’they have quite of ten doesn’t work so getting in and out very frustrating,loungers outside restaurant covered in bord crap and Ashtrays always full so not pleasant to sit there Rooms looking tired and should have options to have bathroom with walk in showers and no bath, hallways very dark, I think everything needs a spruce up, also should have more English speaking tv channels

via Nuitee

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