Franklin · us
Embassy Suites by Hilton Franklin Cool Spring
7.9
Very Good707 reviews
EMBASSY SUITES BY HILTON FRANKLIN COOL SPRING
Franklin · us
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center
Location
Franklin, us
Indulge in Luxury and Convenience
Luxurious Amenities: Dive into relaxation at the indoor swimming pool, sauna, and whirlpool. Stay active at the fitness center or catch up on work at the business center. Take advantage of services like laundry, dry cleaning, and an on-site ATM.
Spacious Suites: Unwind in suites with a dining area, seating area with a sofa bed, microwave, and refrigerator. Stay connected with WiFi available for a surcharge.
Delicious Dining Options: Start your day with a full breakfast, enjoy lunch and dinner at the Athletic Bar & Grill, or opt for room service. Explore CoolSprings Galleria and easily reach Nashville International Airport.
Experience luxury and convenience at Embassy Suites by Hilton Nashville South/Cool Springs. Book now for a memorable stay!
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
The pool will be out until the end of the month of July 6/31/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Very Good
707 reviews
Highlights
Could Improve
Dust and renovation issues mentioned, leading to poor perception of cleanliness.
Some complaints about rudeness at the front desk, but generally positive interactions were noted.
Convenient location near Franklin, though disrupted by conventions.
Issues with leaks, lack of functioning amenities, and downgrading of room.
Happy hour and breakfast received positive feedback, but the lack of TV and Wi-Fi affected experience.
Guests felt the price did not match the quality of the stay due to multiple issues.
Breakfast was praised and happy hour noted as very nice.
Negative aspects and poor management response led to dissatisfaction.
Brittany
Couple · Jun 2026
via Nuitee
Keisha
Extended Group · Jun 2026
The stay did not meet the high level of service that Embassy Suites is known for.
via Nuitee
Jamie
Extended Group · Jun 2026
via Nuitee
brenda
Solo Traveller · Jun 2026
via Nuitee
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