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Comfort Hotel Frankfurt Central Station

Frankfurt/Main · de

Comfort Hotel Frankfurt Central Station

6.7
Good939 reviews
  1. Hotel Collection
  2. /Hotels in Frankfurt/Main
  3. /Comfort Hotel Frankfurt Central Station
RestaurantNon-smoking roomsAir conditioningPets allowedLift / ElevatorLuggage storage

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Pets allowed, Lift / Elevator, Luggage storage

Location

Frankfurt/Main, de

Modern Rooms with Free Amenities

Experience comfort and convenience in our classily furnished rooms equipped with free WiFi, coffee/tea facilities, and a private bathroom.

Prime Location for Exploring Frankfurt

Located just steps away from the central station, our hotel is the perfect base for exploring historic landmarks, shopping districts, and cultural attractions within walking distance.

Relaxation and Convenience

Indulge in a relaxing massage or enjoy our 24-hour reception and other facilities like a lift to all floors and complimentary daily newspapers.

Book now to experience the perfect blend of modern comfort and prime location at Comfort Hotel Frankfurt City Center.

Loading rooms and rates...

Location

How to Find Us

Moselstrasse 23

Frankfurt/Main · de

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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COMFORT HOTEL FRANKFURT CENTRAL STATION

Guest Reviews

What Guests Say

6.7

Good

939 reviews

Highlights

  • +Good location
  • +Affordable for brief stays

Could Improve

  • –Poor cleanliness
  • –Lack of service
  • –No breakfast provided
Cleanliness6.3

Numerous mentions of poor cleanliness and specific issues with stains and dust.

Service7.3

Service was generally poor, with specific complaints about management and lack of responsiveness.

Location8.8

Conveniently located near central station, though the surrounding area has safety concerns.

Room Quality6.7

Rooms described as small and lacking necessary amenities, such as breakfast.

Amenities5.8

No restaurant options available due to renovations and lack of promised services.

Value for Money5.7

Guests felt overcharged for what was considered subpar quality.

Food and Beverage4.8

No breakfast was provided despite being charged, significant complaints regarding food services.

Overall Experience8.3

Overall experience marred by service issues and cleanliness but somewhat redeemed by location.

Marjorie

Solo Traveller · May 2026

7

Very close to train station.

Liked:Easy 3-5 min walk to train station and waterfront is walkable too. Romer Square within 10-15 minute walk. Tram stops too. The staff are very friendly and helpful. Room is small with just the necessities but clean and bright. Windows open fully. Neighbourhood is ‘interesting’ but I felt safe enough. Lots of diversity in restaurants. Yum! Perhaps families with children and/or elderly wouldn’t be comfortable in the neighbourhood.
Disliked:There is a 24 hr bar on the corner and lots of loud pedestrians all hours of the night BUT closed windows blocked the noise. Very quiet within the hotel & can’t hear a sound from hallway or other rooms. There is a lift but it is not accessible if one uses a wheelchair or mobility aid as there are two steep steps to get to it. Oh! The toilet is child sized - hold onto something because it’s a long way down for average height adult. Bathroom is spacious and clean but water temperature wasn’t consistent. I used the handheld wand vs rain shower as it’s quite shocking when it goes from almost warm to cold cold They do NOT have a coffeemaker in the room. If you pay for Breakfast - it is available down the street at Ibis - staff will give you a card. It’s a good breakfast with choice of typical fare.

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Lottie

Family With Children · May 2026

4
Liked:I book for 2 persons queen size bed and pay the full amount but sad to say they give me one person's bed and never inform me, I was expecting the my bed was for 2 persons cause I invite my friend but sad to.ssy it was only for one persons bed, after my payment I proceed to my room, they don't have keys, everytime you get inside your room the crew always come together to open the room and you have to leave the key to the reception, I was really disappointed due to payment, why I need to pay two persons bed and yet I have a single bed. The boy on duty yesterday night and today was not friendly. One more thing my mobile phone was missing I really don't know when I get out they found my mobile then I came back again and ask about the phone and the boy seems like he pretend or say nothing at all. This is my first time with this complain of all the stay I did in my really I was really disappointed. I hope if they could find my mobile phone they will inform me cause the memories on my phone was really memorable and all the fotos of my daughters were there. I hope next time you need to inform the guess about rooms and I hope I get discounted lesson learned before you stay and pay make sure what you book is the right one and u hope the personnel.are honest. If you found my mobile phone please contact me and I need it, thanks a lot for reading.
Disliked:Personnel.niet aardig vandaag

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Vandana

Solo Traveller · Apr 2026

8
Liked:Good
Disliked:Room size is small

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Jose

Couple · Mar 2026

10

…

Liked:Everything is superb! Worth every single penny. Just 5 minutes from Hauptbahnhof, encircled by lots of good and inexpensive restaurants, supermarkets, kiosks, money exchange, ATM just in front of the hotel. And just minutes away from the famous landmarks. Then, the mgt team, from the new owners, the staff to the cleaning team, they are unbelievably fantastic. Hope they won’t increase their price- for its modern facilities and cleanliness. Thank you. You’re the best. GOD Bless you all.
Disliked:…

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