Tivoli Palazzo Gaddi Firenze Hotel

Multiple guests mention very clean rooms and good housekeeping (clean, sizeable rooms, amenities replenished); overall strong cleanliness sentiment.

Service is widely praised (explicit shout-outs to staff, upgrades, attentive breakfast service, named staff commended), though isolated complaints about a missing doorman and one terse comment about service are noted.

Consistently described as superb/perfect and very convenient (short walk to train station, major sites, excellent Duomo views from rooftop).

Rooms are described as clean, comfortable and sizeable, but several comments note interiors need updating, occasional noise from rooftop and at least one complaint about room type.

Strong amenities: rooftop bar, secret garden, well-stocked breakfast, in-room water and helpful doormen/concierge at times; some issues with overpowering lobby fragrance and occasional rooftop access confusion.

Generally good service and location support value, but multiple comments say interiors/F&B need updating and may not fully justify premium rates.

Breakfast repeatedly described as excellent/sumptuous; rooftop bar offers great views, but complaints include poor cappuccino and notes that F&B offerings could use updating.

Most stays described as memorable with willingness to return (upgrades, helpful staff, iconic lobby and views), tempered by a few service and F&B/room update concerns.