Name: Italiana Hotels Florence
Address: Viale Europa 205, Florence, 50126
Telephone: +39 055 653 3316
Rating: 7.4

WiFi availableFree WiFiParkingFree ParkingAccessible parkingStreet parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Florence, it

Luxurious Stay at Italiana Hotels Florence

Elegant Rooms and Outdoor Pool: Italiana Hotels Florence, just 4 km from the city centre, offers elegantly furnished rooms with modern amenities. Relax by the outdoor swimming pool or enjoy a meal at the gourmet restaurant overlooking the pool from the furnished terrace.

Gourmet Dining Experience: Indulge in typical Tuscan and Mediterranean cuisine at the on-site restaurant open for dinner. In the summer, savor your meal al fresco on the terrace. Wake up to a delicious buffet breakfast with a variety of sweet treats and hot beverages.

Convenient Location and Free Parking: Explore nearby attractions like the Uffizi Gallery and Boboli Gardens, both a short drive away. With free public parking and proximity to the Santa Maria Novella Railway Station, your stay at Hotels Florence promises convenience and luxury. Book now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.4

Very Good

1,784 reviews

Highlights

+Good value for money
+Spacious rooms

Could Improve

–Cleanliness issues
–Poor breakfast service

Cleanliness5.4

Multiple reviews highlighted unclean conditions, including dirty hallway floors and peeling walls.

Service8.4

General comments on staff efficiency, though some issues noted with staff being overwhelmed during busy periods.

Location7.4

The location is good for drivers visiting Florence, but public transport access is considered poor.

Room Quality6.9

Reports of cracked floors and thin bed sheets, but some rooms described as spacious and comfortable.

Amenities7.9

Amenities included mentioned positives, but some areas for improvement noted, such as staff during high demand.

Value for Money8.4

Value was considered good overall, though breakfast was disappointing for some.

Food and Beverage6.9

Breakfast options were criticized for lack of availability and variety at times.

Overall Experience7.8

Feedback indicates a mixed experience with serious attention needed to several areas.

Bland

Family With Children · Aug 2026

Disappointing

Liked:Breakfast

Disliked:The male staff at the front desk were generally pleasant, but unfortunately, our experience with some of the female staff was quite the opposite. They were extremely rude, dismissive, and uncooperative, which made an already disappointing stay even more unpleasant. The phone in our room did not work throughout our stay, making it very difficult to contact reception or request assistance. Room service was practically unresponsive as well. The bathroom facilities were particularly poorly designed and inconvenient. The bathroom door resembled a heavy institutional or hospital-style door, operated by a large mechanical mechanism, and there was no proper lock from the inside. This provided very little privacy, which was especially inappropriate and uncomfortable for a family staying together. Instead of separate toiletries, there was only a single dispenser intended to serve as body wash, shampoo, and conditioner, and the product itself felt very cheap and oily. The shower enclosure was equally impractical. Its door opened from both sides in such an awkward way that water repeatedly escaped from the shower area and spread across the bathroom floor toward the toilet. After almost every shower, we had to clean and dry the floor ourselves. These are basic design and maintenance issues that should not be expected in a hotel presenting itself as suitable for families and international guests. For some reason, the bed linens in my children’s room also appeared to trigger an allergic reaction, raising further concerns about the cleanliness or quality of the bedding. Ironically, although the room phone had not worked during our stay, on the day of our departure we suddenly began receiving rather threatening calls warning us that if we remained beyond 12 noon, we would be charged for every additional hour. The manner in which this was communicated lacked basic courtesy and professionalism. There seemed to be very little understanding of polite, respectful customer service. The on

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Jatinder

Family With Children · Aug 2026

Beautiful place

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Saravanan

Family With Children · Aug 2026

Overall, my stay was disappointing and not worth the price.

Liked:Frankly, the only thing I enjoyed was the swimming pool.

Disliked:I was disappointed with my recent visit. The staff were not welcoming or attentive, which negatively affected the overall experience. I ordered a drink at the bar/restaurant and found both the portion size and quality inadequate for the price. Given these issues, I do not feel the stay offered good value for the money.

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Karrie

Solo Traveller · Aug 2026

Liked:Pool was great during our hot stay.

Disliked:I didn’t realise it would take 15min of bus ride from main train stations, and that busses weren’t always on time, which meant waiting in the heat for longer than I expected. Ask for the room that face towards the pool side for a nice view rather than our view towards the petrol station and carpark.

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Location

How to Find Us

Viale Europa 205

Florence · it

+39 055 653 3316

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the pool is open from 07 June until 9 September, from 10:00 until 18:00. Please note that drinks are not included in the meal price for the half-board rate. This rate consists of a 2-course meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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