Florence · IT

Bob W Florence Santa Croce

Name: Bob W Florence Santa Croce
Address: 26, Lungarno della Zecca Vecchia, Florence, 50122
Telephone: +39 396 322 4371
Rating: 8.9

8.9

Excellent630 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsAir conditioningHeating

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Heating, Express check-in/check-out

Location

Florence, IT

Modern Amenities

Experience comfort and convenience with air conditioning, flat-screen TV, and free WiFi in every room.

Central Location

Explore Florence's iconic landmarks such as Palazzo Vecchio and Ponte Vecchio just a short walk away from the hotel.

Complimentary Breakfast

Start your day off right with a delicious buffet breakfast included during your stay.

To secure your stay at The Sonetto powered by Sonder for an unforgettable experience in Florence, book now!

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Location

How to Find Us

26, Lungarno della Zecca Vecchia

Florence · IT

+39 396 322 4371

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Complimentary cleaning service is offered weekly for stays of more than 6 nights. Please note that breakfast will be open Monday to Sunday, from 08:00 to 11:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Florence · IT

Bob W Florence Santa Croce

8.9

Excellent630 reviews

WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsAir conditioningHeating

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Heating, Express check-in/check-out

Location

Florence, IT

Modern Amenities

Experience comfort and convenience with air conditioning, flat-screen TV, and free WiFi in every room.

Central Location

Explore Florence's iconic landmarks such as Palazzo Vecchio and Ponte Vecchio just a short walk away from the hotel.

Complimentary Breakfast

Start your day off right with a delicious buffet breakfast included during your stay.

To secure your stay at The Sonetto powered by Sonder for an unforgettable experience in Florence, book now!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

630 reviews

Highlights

+Friendly staff
+Good location
+Clean rooms
+Nice breakfast

Could Improve

–Room differences from booking
–Small shower
–Noise issues

Cleanliness8.7

Clean and tidy rooms mentioned, but some complaints about room matching images.

Service9.5

Staff described as friendly and helpful by multiple reviews.

Location9.3

Convenient location near attractions with good views.

Room Quality8.4

Mixed reviews - some rooms not as described or different from expectations.

Amenities8.3

Basic amenities provided but some issues with shower size.

Value for Money8.9

Overall value seemed good despite some room quality concerns.

Food and Beverage8.8

Breakfast met expectations and was well-received.

Overall Experience9.2

General positive sentiment with a few notable negatives.

Jonathan

Couple · Oct 2025

Disappointing rooms, great staff

Liked:Great staff, very helpful

Disliked:Very disappointing - we booked this accommodation for my family and I (3 bedrooms) months prior to our arrival. We were all on completely different sides of the hotel. The room were not as described, my brother was put up in an attic like room. Definitely not the same as photos online.

via Nuitee

Mark

Couple · Sep 2025

Great couple of nights spent here. Lovely location on the river.

Liked:Great location, cleaned and beds made very day.

Disliked:Nothing

via Nuitee

Y2367HHmeganm

Couples · Sep 2025

Canceled 3 days before arrival

Liked:My husband and I booked this hotel for our honeymoon. Just 3 days before we were due to be in Florence, we received an email saying our reservation was canceled. We called the hotel, sent an email, and called Marriott headquarters, and no one could give us answers or offered to help us. Mind you, we are Bonvoy members and had our wedding block at a Marriott. We are so disappointed in the way things have been handled and will no longer be staying with Marriott.

via tripadvisor

Sam

Couple · Sep 2025

Honeymoon at the Sonetto!

Liked:We stayed at the Sonetto for the first 3 days of our honeymoon and we were very happy to start it there. The rooms were a very good size with a proper double bed, some places in Europe have 2 x single beds pushed together, a small thing to some but we were very impressed with this. Alongside the location being perfect for exploring Florence the views from the front of the hotel were brilliant with a view of the Ponte Vecchio and the Piazza Michelangelo. The staff were also incredibly helpful and welcoming, a staff member called Paul was great at giving us recommendations for food and these did not disappoint, starting our honeymoon off in the best possible way! Would definitely stay again!!!

Disliked:Nothing.

via Nuitee

Location

How to Find Us

26, Lungarno della Zecca Vecchia

Florence · IT

+39 396 322 4371

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.