Courtyard by Marriott Dallas Northwest

Mixed signals: several guests praised a very clean room and bathroom with quality toiletries, but at least one report of roaches, bad odors and sticky/slippery floors lowers the score.

Multiple service issues reported: guests were placed in wrong rooms, a payment method was refused while charging the account, though one review notes hospitality. Overall service perceived as inconsistent and below average.

Consistently positive mentions: location described as good and very convenient by multiple reviewers.

Mixed: rooms described as spacious with balcony and in-room microwave/fridge, but property appears older (shower door installed backward, needs remodel) and common-area AC issues noted.

Good in-room amenities reported (quality shampoo/conditioner/body wash, microwave, refrigerator, coffee). Gym exists but common areas suffer from poor AC; overall amenities are a relative strength.

Perceived value impacted by maintenance and service problems (parking/security concerns, payment dispute, aging property) despite some strong in-room amenities.

Limited mentions: Starbucks coffee noted positively; otherwise few F&B comments to judge further.

Overall mixed impressions: some guests report that the stay exceeded expectations (clean, spacious, well-equipped rooms), while others faced serious issues (roaches, payment and security problems). Net experience slightly above average.