Cleveland · US

Hilton Garden Inn Cleveland Airport

Name: Hilton Garden Inn Cleveland Airport
Address: 4900 Emerald Court South West, Cleveland, OH 44135
Telephone: +1 216-898-1898
Rating: 8.6

8.6

Excellent565 reviews

WiFi availableFree WiFiRestaurantSwimming poolHeated poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Cleveland, US

Convenience and Comfort

Designed with comfort in mind, the Hilton Garden Inn Cleveland Airport offers a convenient stay with a shuttle service to the airport and modern amenities such as free high-speed internet and in-room microwaves and refrigerators.

Dining and Shopping

Guests can indulge in delicious meals at the on-site Great American Grill restaurant and satisfy any late-night cravings with a visit to the 24-hour convenience store for snacks and essentials.

Ideal Location

Situated near major interstates, this hotel provides easy access to popular sites like the International Exposition Center, NASA Glenn Research Center, and downtown Cleveland attractions. Start your exploration of Cleveland with us!

Book your stay at the Hilton Garden Inn Cleveland Airport for a seamless blend of comfort and convenience.

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Location

How to Find Us

4900 Emerald Court South West

Cleveland · US

+1 216-898-1898

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the complimentary parking is only available while being a registered hotel guest. Extended parking is available, please contact the hotel directly for more details. Please note that guestrooms are undergoing renovations from 1 December 2019 through 1 November 2020. Construction noise may occur between 09:00 and 17:00,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Cleveland · US

Hilton Garden Inn Cleveland Airport

8.6

Excellent565 reviews

WiFi availableFree WiFiRestaurantSwimming poolHeated poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Cleveland, US

Convenience and Comfort

Dining and Shopping

Guests can indulge in delicious meals at the on-site Great American Grill restaurant and satisfy any late-night cravings with a visit to the 24-hour convenience store for snacks and essentials.

Ideal Location

Book your stay at the Hilton Garden Inn Cleveland Airport for a seamless blend of comfort and convenience.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

565 reviews

Highlights

+Great location
+Helpful staff
+Clean and comfortable rooms

Could Improve

–Sticky floors
–Poor mattress quality
–Parking issues

Cleanliness8.4

Mention of sticky floor and cleanliness provided in positive reviews, indicating potential issues.

Service9.4

Positive mentions of helpful staff and good service, though there was a complaint about lack of concern from management.

Location9.4

Consistently praised as great and convenient, with numerous positive comments on location.

Room Quality7.4

Significant issue with mattress quality and air conditioning affecting sleep experience.

Amenities8.9

Good comments on amenities like coffee and small shop, though some concerns about parking.

Value for Money8.4

Concerns about misleading credit policy and additional costs for breakfast, affecting perceived value.

Food and Beverage7.9

Mixed sentiments about breakfast service; needs clarity on what free breakfast entails.

Overall Experience8.9

Overall positive experience despite specific complaints affecting individual scores.

Hargrove

Extended Group · Sep 2026

Short.

Liked:An easy to drive location.

via Nuitee

Fiallos

Couple · Aug 2026

Disliked:Ji

via Nuitee

wynterwynd

Friends Getaway · Aug 2026

Power Outage Ruins Stay

Liked:I booked a room to share with a friend; I stayed the first night and it was very comfortable. Room was quiet and clean, bed a little soft for me, but comfortable enough. Water was hot, plenty of towels ,etc. The purpose of the stay was a function in a town about 35 miles south that my friend and I were both attending. She arrived directly to the function Saturday morning. We arrived at the hotel around 7pm the second evening and the lobby was rather full of people and also warm. We had our first load of luggage but when we got to the elevator bank, the button didn’t work. I went back to the desk to ask about the elevator and was told that a big storm (she said ‘tornado’ but it was a thunderstorm) had gone through and there power was out. Our room was on the 7th floor. I asked what our options were and she said, well, we could wait in the lobby, that the power was estimated to come on around 9 or 10pm. I said that wasn’t an option, we needed to get our stuff to the room, shower, change and find dinner. Note, the lobby was well-lit. This was when the “well, I understand, but there’s nothing we can do” started. I disagree. We are a74 year old and 58 year old not in the best of physical fitness. But too bad for us. A nice young guest offered to help us carry our things up the stairs. 7 flights. When we got to the top floor, there were no lights in the hallway and we had to use our phone flashlights to see. We entered the room and the light in the vestibule and the bathroom worked. The air conditioning and power outlets did not. We had to make one more trip down and back up. So then we REALLY needed showers. We then takes down the 7 floors one more time and went to dinner. We noticed that businesses and buildings in the same area all appeared to have power. When we returned, around 10pm, the power was still out. Now they said, hopefully by morning. So, up we climbed again. We plugged in our phone chargers and hoped they would charge up at some point. I called the front desk and asked if they could move us to a room on a lower floor so we could move our stuff that night and then have an easier time in the morning with all of our luggage. Now, their system was down and they didn’t know what rooms were available (that seems surmountable, but they weren’t into critical thinking). I asked if they could ‘walk’ us to another Hilton property nearby so we could sleep in air conditioning. No go. The front desk staff was basically helpless. At 4am, the sound of the air conditioner coming on was so welcome! I was able to get some sleep then. My alarm was set for 6 and I called down to see if the elevator was working. The person answering the phone said she had just started her shift but that the power was on. I said that I knew that, but was the elevator working? I had to ask her to go check and call me back…which she did (literally, the elevators were around the corner from the front desk). We packed up to head down to our cars (yay, elevator!) and I stopped at the front desk to turn in my key. I asked what accommodation they were making considering the power outage and she said ‘here breakfast.’ I said, I booked a hotel, not a restaurant and that was not acceptable. She gave me the manager’s business card and I will be contacting him. If I wanted to go camping, I would have done so. I thought the room rate was fair, but I booked a hotel with elevators, air conditioning and decent reviews. I got that one night, but not the second. Hilton can do better than this.

via tripadvisor

Hayleigh

Couple · Aug 2026

I had an all around great stay staff was very friendly and nice and very helpful

Liked:Very beautiful inside

Disliked:I don’t like how in the picture it showed a walk in shower with glass doors and it was a stand in tub

via Nuitee

Location

How to Find Us

4900 Emerald Court South West

Cleveland · US

+1 216-898-1898

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.