Holiday Inn Express Exeter East by IHG

Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.

Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.

Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.

Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.

Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.

Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.

Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.

Overall many positive stopover experiences: comfortable, quiet, friendly staff and good breakfast made stays pleasant despite some issues with parking and occasional room problems.