Hilton Garden Inn Chicago North Shore/Evanston | Member Rates

Name: Hilton Garden Inn Chicago North Shore/Evanston
Address: 1818 Maple Ave, Evanston, Illinois, 60201, Evanston, 60201
Telephone: 1-847-475-6400
Rating: 8.6

Hilton Garden Inn Chicago North Shore/Evanston | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Express check-out, Fireplace in lobby, Electric car charging station, Free WiFi, 24-hour front desk

Location

Evanston, US

Discover the perfect blend of comfort and convenience at the Hilton Garden Inn Chicago North Shore/Evanston.

Recreational Amenities

Unwind and recharge with our fabulous indoor pool, bubbly hot tub, and a fully equipped fitness center. Whether you’re looking to relax or stay active, we have it all!

Dining Options

Savor delicious meals at our on-site restaurant or indulge in room service. Enjoy a hearty buffet breakfast on weekends with flexible options tailored to your schedule.

Event and Meeting Facilities

With over 4,800 square feet of versatile meeting space and a 24-hour business center, our hotel is the ideal venue for your next event. Our dedicated staff will help ensure every detail is taken care of.

Make your reservation today for a memorable stay in Evanston!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

176 reviews

Highlights

+Friendly and helpful staff
+Great location

Could Improve

–High price for value
–Issues with room key and amenities

Cleanliness8.3

General sentiment indicates a clean hotel, though some issues were mentioned.

Service9.0

Multiple reviews praised the staff for being friendly and helpful.

Location9.3

Excellent location with easy access to public transport and dining options.

Room Quality8.6

Rooms were modern and clean, though there were some minor issues with amenities.

Amenities8.4

Some amenities satisfactory, but limited housekeeping policies noted.

Value for Money7.7

One guest felt the price was too high for the services provided.

Food and Beverage8.8

Positive comments on breakfast quality.

Overall Experience8.7

Overall positive experiences despite some minor drawbacks.

constantined2016

Friends Getaway · Jun 2025

Excellent experience

Liked:Clean hotel and room, excellent service, great location. Price higher than I would like but likely reflects the location.

via tripadvisor

butterflyshadows

Solo Travel · Apr 2025

My sentimental rings stolen by housekeeping here

Liked:I truly regret my decision to check in here on March 19 because I ended up have several of my favorite antique rings stolen by housekeeping. Now for the details. I'm a Hilton honors member but I booked through a 3rd party site because the rates were astronomical. I wish I had chosen the Orrington instead 😪 I check in and told front desk staff I'm a Hilton honors member and they took my email address and phone number upon check in. When up see my room it's bland, unimpressive, even depressing but it was large. Shabby furniture and no one offered me waters which are you're supposed to receive if you're a Hilton member. Early in the morning the fire alarm goes off waking all the guests up at 7 AM. Turns out it happens t often and the fire department was irate and just as tired as the guests. Next morning the same thing happens and I'm jolted awake ⏰ at around 9 AM. When the rates got even higher I chose to check out and was so sleep deprived I forgot 2 rabbit fur pouches of my rings. I had to take multiple trips going from my room with my belongings to the lobby and I was exhausted and tired from the fire alarm incidents. Staff knew I was only going to be 10 minutes away and had my phone number and email address and no one told me I accidentally left my rings behind. Five days later I'm going through my belongings and realized my pouches had been left behind. I called the front desk guy at 3 AM and said my rings had been left behind in my room and he dais he doesn't have permission to go in the safe and to call back at 8AM. I call at 8 AM and the manager gave me great news! My pouches were there so I was so excited! I pick them up and when I return to my space u realized my favorite otsby barton 10K gold red glass titanic ring 💍 was missing, my topaz rings missing, a pearl ring missing and my emerald gold seed ring stolen. I was so hurt and upset so I filed a police report in Evanston to investigate 🔎 the housekeeper who helped herself to my rings. You know I spent years working hard to be able to buy these rings for myself and they're one of a kind and irreplaceable. Eric the manager said he'd investigate it on his end but then he sent me an email stating the hotel isn't responsible. I also called the Magma Hospitality group who owns Hilton Garden Inn and the woman snickered over the phone as I gave her the details. I am enclosing an email from the General Manager. I advise guests to use the safe in their room and upon check out go through every part of your room carefully because the policy here at this hotel protects the staff and not the personal belongings of the guests. I will never forgive the person who stole my sentimental items. The rooms here are depressing and overpriced. I don't recommend this location to travelers.

via tripadvisor

ManitoMarsh

Solo Travel · Mar 2025

Abandoned AirBnB for Excellence in Customer Service and Comfortable, Convenient Rooms

Liked:My second stay at this Evanston hotel and I only wish I’d found it sooner now that my son is a senior at Northwestern. I’ve stayed in two other Evanston hotels — Hilton Orrington and Hyatt — and this one surpasses them both. Compared to Hyatt the quality of rooms is same (I’ve stayed in king room in both and a suite in both) yet the small indoor pool and hot tub make this incomparable along with the friendly excellence of the front desk. On this visit I abandoned an AirBnb and arrived as walk-in to receive a helpful welcome and dedicated expertise of Hanna at the front desk who worked diligently to find a room that didn’t require switching over 3 nights. Her follow-up after I was checked-in and further assistance during my stay echoed the friendly helpful attitude I experienced at prior visits. Don’t hesitate to book your room here any time you’re in Evanston!

via tripadvisor

Seisen

Couples · Feb 2025

Hotel was not kept clean, room had a revolting smell of disinfectant fluid

Liked:The hotel feels rundown and the rooms smelled terribly upon entry. The elevator was full of stains, dirt on the doors, garbage. Immediately you feel like you're in a rundown hotel. The room had a massive smell of disinfectant, it was revolting. You could see stains on the bed headboard. The hotel needs to do a better job here. We left after one night and moved to another hotel.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hilton Garden Inn Chicago North Shore/Evanston

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1818 Maple Ave, Evanston, Illinois, 60201

Evanston · US

1-847-475-6400

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

Explore More