Name: The Gordon Hotel
Address: 555 Oak Street, Eugene, Oregon, 97401, Eugene, 97401
Telephone: +1 541-762-0555
Rating: 9.6

Free WiFiWheelchair accessible parkingWheelchair-accessible van parkingElevatorFree airport transportationSmoke-free property

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Free airport transportation, Smoke-free property, Wheelchair accessible parking, 24-hour fitness facilities, Wheelchair-accessible van parking

Location

Eugene, US

Indulge in Luxury Amenities

At The Gordon Hotel, pamper yourself with high-end amenities including a fitness center, terrace, and restaurant, providing a delightful culinary experience.

Convenient Business Facilities

Stay productive with access to a business center, dry cleaning services, and 24-hour front desk support, along with 3 meeting rooms for hosting events.

Elegant Rooms with Premium Comfort

Relax in style in one of the 81 uniquely decorated guestrooms featuring plush pillowtop beds, Egyptian cotton sheets, and modern entertainment options.

Elevate your stay in Eugene at The Gordon Hotel, where luxury meets convenience. Book now to experience the perfect blend of leisure and productivity during your visit.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.6

Exceptional

208 reviews

Highlights

+Great location
+Friendly staff
+Good amenities like the art bar

Could Improve

–Loud train noise
–Poor cleanliness
–Inadequate housekeeping

Cleanliness8.3

The lack of housekeeping during the stay and dirty towels led to disappointment regarding cleanliness.

Service10.0

Staff was personable and attempted to assist despite housekeeping issues.

Location10.0

The hotel is conveniently located near Fifth Street Market and good dining options.

Room Quality9.3

Spacious room but uncomfortable sheets and noise from outside affected the stay.

Amenities10.0

Amenities like the art bar and room features were highlights but hampered by noise.

Value for Money9.2

Given the pricing and lack of service, value for money was perceived as low.

Food and Beverage10.0

Nice to have snacks available, but room service was unavailable during the stay.

Overall Experience10.0

The combination of pros and cons makes for a mediocre experience overall.

36damarise

Couples · Dec 2025

Loud train nearby and never had our room cleaned

Liked:Where do I even begin with our experience at this hotel. We booked this stay as part of our two-week Oregon coastal and inland road trip and chose to stay here for two nights—the night before Thanksgiving and Thanksgiving night. Upon arrival, the hotel looked similar to the photos online. The lobby was very cute, with a Christmas tree and cool decor. The art bar was a fun feature during our stay; they had crayons and paper available so you could sit and draw for as long as you’d like. The hotel also has three restaurants, though we didn’t dine at any of them. Valet service was prompt and efficient—we never had to wait long for our car. The lobby also offered complimentary snacks, including sodas, water, chips, granola bars, and peanut bags, which was a nice touch. On our first day, we walked over to Fifth Street Market while it was still open and explored the area, which is essentially downtown. The room itself was large and spacious with a king-size bed. While the bed was comfortable, the sheets were very stiff and not the most comfortable. The bathroom was on the smaller side but had a walk-in shower and plenty of space to store our toiletries and personal items. The room also included a coffee machine, a small refrigerator, and bottled water available on each floor. There was also a water refill station, which I appreciated, along with a freezer stocked with individually bagged ice—such a clever idea so you don’t have to deal with a traditional ice machine. Our balcony overlooked Fifth Street Market, but unfortunately, that came with a downside. There is a train track near the hotel, and the trains pass by multiple times throughout the day and night. Even if you’re a deep sleeper, the noise is extremely loud and disruptive, making it very difficult to get a good night’s sleep. On Thanksgiving morning, we left the hotel around 11 a.m. to drive around and asked the front desk if our room could be cleaned while we were out. We were told housekeeping wasn’t available after 10 a.m., which I found strange—especially since no one had knocked earlier to ask if we wanted service. The front desk attendant offered to bring us what we needed herself, so I requested fresh towels. After being gone for two to three hours, we returned to find no towels in our room. We had to call the front desk again for something so basic. There was also no room service that day, likely due to Thanksgiving dinner being served at the hotel. As a result, we had dirty towels piled on the floor and trash from our DoorDash order sitting in the room, none of which was ever cleared during our stay. I’ve never stayed at a hotel—especially one charging $255 per night—that doesn’t clean your room at all. Overall, I found this hotel to be mediocre and was very disappointed with the hospitality. Between the lack of housekeeping, the constant train noise, and being able to hear neighboring rooms, getting quality rest was nearly impossible. The only highlights were the art bar and the convenient walking distance to Fifth Street Market and nearby shops. Unfortunately, based on this experience, I wouldn’t stay at this hotel—or in Eugene—again.

via tripadvisor

johnburns2023

Business · Dec 2025

Perfect

Liked:perfect location for an enjoyable stay. Staff was personable and very attentive. plenty of great places to eat within walking distance.

via tripadvisor

akconks25

Business · Dec 2025

Not worth your money.

Liked:My husband and I recently stayed at the Gordon for a conference I was attending. The first issue we faced, although we didn’t know it yet. Was that when we booked and checked in we reserve two nights the front desk only reserved one night for us so in the middle of the day, the next day, I got a text message that they were going to move all of our stuff out of our room. While I was in my conference, Luckily, my husband was able to stop that from happening. In our room, you could hear everything the train the noise from the alley shopping center next-door people walking and worst of all. It sounded like pipes at burst in the walls. Ridiculously overpriced for the quality of room.

via tripadvisor

brianandsherrye

Family · Dec 2025

Downtown Eugene gem.

Liked:Excellent location and great bar/restaurants. Affordable and staff super-friendly and helpful. Would highly recommend.

via tripadvisor

Location

How to Find Us

555 Oak Street, Eugene, Oregon, 97401

Eugene · US

+1 541-762-0555

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

208 reviews

Highlights

+Great location
+Friendly staff
+Good amenities like the art bar

Could Improve

–Loud train noise
–Poor cleanliness
–Inadequate housekeeping

Cleanliness8.3

The lack of housekeeping during the stay and dirty towels led to disappointment regarding cleanliness.

Service10.0

Staff was personable and attempted to assist despite housekeeping issues.

Location10.0

The hotel is conveniently located near Fifth Street Market and good dining options.

Room Quality9.3

Spacious room but uncomfortable sheets and noise from outside affected the stay.

Amenities10.0

Amenities like the art bar and room features were highlights but hampered by noise.

Value for Money9.2

Given the pricing and lack of service, value for money was perceived as low.

Food and Beverage10.0

Nice to have snacks available, but room service was unavailable during the stay.

Overall Experience10.0

The combination of pros and cons makes for a mediocre experience overall.

36damarise

Couples · Dec 2025

Loud train nearby and never had our room cleaned

via tripadvisor

johnburns2023

Business · Dec 2025

Perfect

Liked:perfect location for an enjoyable stay. Staff was personable and very attentive. plenty of great places to eat within walking distance.

via tripadvisor

akconks25

Business · Dec 2025

Not worth your money.

via tripadvisor

brianandsherrye

Family · Dec 2025

Downtown Eugene gem.

Liked:Excellent location and great bar/restaurants. Affordable and staff super-friendly and helpful. Would highly recommend.

via tripadvisor