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#593, 1401 Lavaca Street, Austin, TX 78701.
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SureStay Hotel by Best Western Ellensburg

Ellensburg · us

SureStay Hotel by Best Western Ellensburg

7.7
Very Good943 reviews
  1. Hotel Collection
  2. /Hotels in Ellensburg
  3. /SureStay Hotel by Best Western Ellensburg
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Ellensburg, us

Indulge in Comfort and Convenience

Free Daily Breakfast and Indoor Pool: Start your day right with a complimentary breakfast and take a refreshing dip in the indoor pool.

Cozy Rooms and Modern Amenities: Relax in well-equipped rooms featuring free Wi-Fi, coffee machines, and private bathrooms with complimentary toiletries.

Convenient Facilities and Services: Enjoy a 24-hour reception, hot tub relaxation, meeting facilities, and on-site vending machines for snacks and drinks.

Experience the perfect blend of relaxation and convenience at SureStay Hotel by Best Western Ellensburg. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

1500 Canyon Rd.

Ellensburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: A maximum of 2 pets(dogs) are allowed and they must be under 40 lbs. We do not rent to anyone that resides within a 30-mile radius from the hotel property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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SURESTAY HOTEL BY BEST WESTERN ELLENSBURG

Guest Reviews

What Guests Say

7.7

Very Good

943 reviews

Highlights

  • +Cleanliness
  • +Friendly staff
  • +Convenient location

Could Improve

  • –Housekeeping issues
  • –Limited amenities
  • –Need for upgrades
Cleanliness7.2

Generally clean, but issues noted with housekeeping.

Service8.7

Staff are very friendly, nice, and accommodating.

Location8.2

Convenient location near freeway and restaurants.

Room Quality7.7

Rooms are clean but some concerns about the bed and decor.

Amenities6.7

Limited amenities noted and some maintenance issues.

Value for Money7.7

Affordable but some aspects felt cheap or unkempt.

Food and Beverage7.2

Breakfast adequate but not outstanding.

Overall Experience8.2

Overall a good experience with some room for improvement.

Renee

Couple · May 2026

7
Disliked:Too many steps

via Nuitee

Adrienne

Family With Children · May 2026

2

What a dumb wish I could refund

Liked:What a dump especially the price. I know places increase costs for events this should have been a $80 hotel not $200! No elevator, smelly, noisy, no warning or listing of loud interrupting train horns all night, the bathroom was disgusting and the water was backwards hot was cold and cold was hot. The drain for the tub didn’t work so got to shower with gross water standing at my feet. The blankets were paper thin with no extra bedding… no closet!!! The mini frig didn’t work or keep cold. It was the loudest hotel ever no sleep, the parking lot smelled of vomit and dog poop. I was embarrassed to bring my kids there for their baseball tournament
Disliked:The staff was nice to my son. Except it took forever to check in

via Nuitee

Ron

Couple · Apr 2026

10
Liked:We changed rooms for more light . Staff very helpful .

via Nuitee

Margy

Solo Traveller · Apr 2026

9

I enjoyed my stay, the night clerk was vey helpful and accommodating. I ask for anything more.

Liked:My room was very clean and comfortable and the location was perfect.

via Nuitee