Name: SureStay Hotel by Best Western Ellensburg
Address: 1500 Canyon Rd., Ellensburg, 98926-9737
Telephone: +1 509-962-6888
Rating: 7.7

SureStay Hotel by Best Western Ellensburg | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Ellensburg, us

Indulge in Comfort and Convenience

Free Daily Breakfast and Indoor Pool: Start your day right with a complimentary breakfast and take a refreshing dip in the indoor pool.

Cozy Rooms and Modern Amenities: Relax in well-equipped rooms featuring free Wi-Fi, coffee machines, and private bathrooms with complimentary toiletries.

Convenient Facilities and Services: Enjoy a 24-hour reception, hot tub relaxation, meeting facilities, and on-site vending machines for snacks and drinks.

Experience the perfect blend of relaxation and convenience at SureStay Hotel by Best Western Ellensburg. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

994 reviews

Highlights

+Cleanliness
+Friendly staff
+Convenient location

Could Improve

–Housekeeping issues
–Limited amenities
–Need for upgrades

Cleanliness7.2

Generally clean, but issues noted with housekeeping.

Service8.7

Staff are very friendly, nice, and accommodating.

Location8.2

Convenient location near freeway and restaurants.

Room Quality7.7

Rooms are clean but some concerns about the bed and decor.

Amenities6.7

Limited amenities noted and some maintenance issues.

Value for Money7.7

Affordable but some aspects felt cheap or unkempt.

Food and Beverage7.2

Breakfast adequate but not outstanding.

Overall Experience8.2

Overall a good experience with some room for improvement.

Frances

Couple · Jul 2026

Nice, clean and quiet place to stay in Ellensburg

Liked:The room was clean and comfortable. My husband really enjoyed the continental breakfast. Staff were all very nice, especially the person who checked us in. And Ellensburg turned out to be a cooler town than I was expecting.

Disliked:The check in process was painfully slow, although maybe it was just that so many people arrived at once. As usual I found the continental breakfast had little on offer for vegans and it left a bad impression that they left deliveries of chilled goods out in the breakfast room.

via Nuitee

MajBach

Solo Traveller · Jul 2026

Liked:Check in clerk - DJ - was quite friendly and helpful. He offered to let me park my motorcycle under the covered guest check in parking.Room was quite clean and functional. Location was good as well - near highway, fast food, fuel.

Disliked:There should be a law that defines what constitutes the word 'breakfast'. The only warm food - slop IMO - was dry hockey puck buns with some kind of grey-water coloured, sewage-textured sauce. I dont recall even cereal or yogurt. On may way out, the metal adhesive sign that says "PULL" had come partially unglued from the door and was peeled back a little. The sharp corner punctured my finger and drew enough blood that I needed a tissue. I peeled it off all the way, gave it to the clerk and showed him my finger and he just took it an walked away. Two days later, my finger was slightly infected and warm to the touch and painful enough to cause discomfort while driving my motorcycle. Not a trip ruiner but I'm consider filing a complaint.

via Nuitee

Jerry

Solo Traveller · Jul 2026

Prices were good and having a pool and hot tub were a bonus

Liked:Price and location

Disliked:Breakfast needed more variety

via Nuitee

Tamara

Solo Traveller · Jul 2026

Okay

Liked:Location and availability

Disliked:Hairdryer didn’t work. Breakfast wasn’t available when posted. Couldn’t break a $100 bill for me to leave a tip for housekeeping, so I didn’t.

via Nuitee

Location

How to Find Us

1500 Canyon Rd.

Ellensburg · us

+1 509-962-6888

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: A maximum of 2 pets(dogs) are allowed and they must be under 40 lbs. We do not rent to anyone that resides within a 30-mile radius from the hotel property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

994 reviews

Highlights

+Cleanliness
+Friendly staff
+Convenient location

Could Improve

–Housekeeping issues
–Limited amenities
–Need for upgrades

Cleanliness7.2

Generally clean, but issues noted with housekeeping.

Service8.7

Staff are very friendly, nice, and accommodating.

Location8.2

Convenient location near freeway and restaurants.

Room Quality7.7

Rooms are clean but some concerns about the bed and decor.

Amenities6.7

Limited amenities noted and some maintenance issues.

Value for Money7.7

Affordable but some aspects felt cheap or unkempt.

Food and Beverage7.2

Breakfast adequate but not outstanding.

Overall Experience8.2

Overall a good experience with some room for improvement.

Frances

Couple · Jul 2026

Nice, clean and quiet place to stay in Ellensburg

via Nuitee

MajBach

Solo Traveller · Jul 2026

via Nuitee

Jerry

Solo Traveller · Jul 2026

Prices were good and having a pool and hot tub were a bonus

Liked:Price and location

Disliked:Breakfast needed more variety

via Nuitee

Tamara

Solo Traveller · Jul 2026

Okay

Liked:Location and availability

Disliked:Hairdryer didn’t work. Breakfast wasn’t available when posted. Couldn’t break a $100 bill for me to leave a tip for housekeeping, so I didn’t.

via Nuitee