El Tarter · AD

Hotel Llop Gris

Name: Hotel Llop Gris
Address: Principat d'Andorra, El Tarter, Andorra, ad100, El Tarter, ad100
Telephone: 376-751-515
Rating: 8.4

8.4

Excellent52 reviews

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingBilliards or pool tableConference space

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Shopping on site, Conference space, Downhill skiing nearby

Location

El Tarter, AD

Luxurious Spa and Ski-In/Ski-Out Access

Pamper yourself at the spa or enjoy the convenience of ski-in/ski-out access, indoor pool, and spa tub.

Dining and Entertainment Options

Indulge in delicious meals at RESTAURANT LLOP GRIS, grab a drink at the bar/lounge, or opt for room service. Don't miss the buffet breakfasts and the coffee shop/cafe.

Top-notch Amenities and Services

Enjoy complimentary Wi-Fi, concierge services, and ski storage. The hotel also offers event space, dry cleaning, and a 24-hour front desk.

Book your stay at Hotel Llop Gris for a luxurious experience in El Tarter, steps away from Soldeu Ski Resort and GrandValira.

Loading rooms and rates...

Location

How to Find Us

Principat d'Andorra, El Tarter, Andorra, ad100

El Tarter · AD

376-751-515

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
A deposit may be required at the property.

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El Tarter · AD

Hotel Llop Gris

8.4

Excellent52 reviews

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingBilliards or pool tableConference space

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Shopping on site, Conference space, Downhill skiing nearby

Location

El Tarter, AD

Luxurious Spa and Ski-In/Ski-Out Access

Pamper yourself at the spa or enjoy the convenience of ski-in/ski-out access, indoor pool, and spa tub.

Dining and Entertainment Options

Indulge in delicious meals at RESTAURANT LLOP GRIS, grab a drink at the bar/lounge, or opt for room service. Don't miss the buffet breakfasts and the coffee shop/cafe.

Top-notch Amenities and Services

Enjoy complimentary Wi-Fi, concierge services, and ski storage. The hotel also offers event space, dry cleaning, and a 24-hour front desk.

Book your stay at Hotel Llop Gris for a luxurious experience in El Tarter, steps away from Soldeu Ski Resort and GrandValira.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

52 reviews

Highlights

+Good décor
+Friendly staff
+Excellent breakfast
+Playroom for kids

Could Improve

–High charges for pool and spa
–Misleading information about amenities

Cleanliness8.2

General cleanliness mentioned as good; however, some concerns regarding pool facilities.

Service8.9

Friendly personal mentioned positively, but complaints on handling issues.

Location8.7

Standard quality for this hotel tier.

Room Quality8.4

Rooms were okay but noted as nothing special.

Amenities7.7

Pool and spa services misleading and come at additional costs.

Value for Money7.9

Noted that additional charges for amenities affected perceived value.

Food and Beverage9.2

Breakfast was very good.

Overall Experience8.2

Mixed feelings due to both positive and negative experiences.

Beat

Family With Children · Aug 2025

Liked:Hotel with nice deco. rooms ok but nothing special. Breakfast very good and personal very friendly. Playroom for kids. However, very bad experience with pool and spa. While on the booking page it said this is included, which was one of the reasons we booked this hotel for the kids, upon arrival we were informed that this service comes at significant additional cost. I complained but the hotel direction remained completely stubborn and we had to pay additional 64€ for 3h use of Swimming pool and sauna! It is nice, but this is completely insane and a shame. I’ve never seen a hotel in this price category where using the hotel facilities is not included. On top, not all whirl functionalities worked and the opening hours also didn‘t correspond to what was communicated when booking. VIP benefits: prosecco only received after complaining, room upgrade was not offered. The kids liked it though, hence left with very mixed feelings. Probably would not recommend.

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Verified traveler

· Aug 2025

Liked:SUper séjour en famille ! UN peu déçu car j'ai cru que la piscine était compris dans le prix. Sinon rien à dire! C'était top, propre et bon petit déjeuner !

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Corinne

· Feb 2025

Très bien situé et SPA magnifique

Liked:Hôtel très bien situé pour le ski! Le local à ski est sécurisé et les chaussures de skis sont chauffées :) En sortant du local, vous achetez votre forfait en face et hop vous êtes sur les pistes (20mètres) Le SPA est magnifique, l'eau bien chaude, avec plein de jets pour masser le dos et les jambes Le petit déjeuner est complet, il y a du vrai jambon découpé. Seul bémol, notre chambre était un peu vieillotte, mais on pouvait régler le chauffage (souvent on dort mal car le chauffage centralisé est trop fort) Bref, nous reviendrons tant que les prix restent abordables !

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Beata

· Dec 2024

Liked:Great pet friendly hotel

via Nuitee

Location

How to Find Us

Principat d'Andorra, El Tarter, Andorra, ad100

El Tarter · AD

376-751-515

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
A deposit may be required at the property.

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