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Holiday Inn Hotel & Suites-West Edmonton by IHG

Edmonton · ca

Holiday Inn Hotel & Suites-West Edmonton by IHG

8.2
Excellent489 reviews
  1. Hotel Collection
  2. /Hotels in Edmonton
  3. /Holiday Inn Hotel & Suites-West Edmonton by IHG
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Edmonton, ca

Indoor Pool and Hot Tub

Holiday Inn Hotel & Suites West Edmonton offers guests the luxury of an indoor pool and hot tub, perfect for relaxation after a day of exploring the nearby attractions.

On-Site Dining

Indulge in delicious meals without having to leave the property at the on-site dining options. Enjoy the convenience of dining just steps away from your comfortable room.

Convenient Location

Located a mere 3 km from the renowned West Edmonton Mall, Holiday Inn Hotel & Suites West Edmonton provides easy access to popular attractions such as the Edmonton Zoo, Telus World of Science, Fort Edmonton Park, and Royal Alberta Museum.

Ready to experience comfort and convenience in Edmonton? Book your stay at Holiday Inn Hotel & Suites West Edmonton now.

Loading rooms and rates...

Location

How to Find Us

11330 170th Street

Edmonton · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN HOTEL & SUITES-WEST EDMONTON BY IHG

Guest Reviews

What Guests Say

8.2

Excellent

489 reviews

Highlights

  • +Clean room
  • +Friendly staff

Could Improve

  • –No hot water
  • –Lack of amenities
Cleanliness7.8

Some reviews mentioned cleanliness issues such as a dirty lobby and a dirty light switch.

Service8.8

Staff were described as friendly and helpful, although some mentioned delays.

Location8.8

The location was noted as good for shopping and quiet, though some reviews mentioned distance to public transport.

Room Quality8.3

Rooms were generally clean and comfortable, but a few comments mentioned dated furniture and issues like no hot water.

Amenities7.8

Amenities received mixed reviews; some were convenient but a microwave was often mentioned as missing or needing to be requested.

Value for Money7.3

Concerns were raised about value, particularly regarding the price of snacks and the included breakfast.

Food and Beverage7.8

Food options at the hotel received complaints for being bland and lacking variety.

Overall Experience8.8

Many guests found their stay pleasant and would return, despite some issues.

Wendy

Family With Children · May 2026

9
Liked:did eat there
Disliked:Had no issues at all

via Nuitee

Robbie

Solo Traveller · May 2026

4

Disappointing

Disliked:This hotel is very outdated and old, as in everything in it. I can’t believe I am charged this much for this hotel and that it has an 8.1 rating. I expected much more for that price. It needs a renovation badly. Noisy as well. Glad I only had to stay one night or else I would have left anyway.

via Nuitee

Mae

Family With Children · Apr 2026

9

It was a great stay

Liked:Clean and accessible
Disliked:N/A

via Nuitee

Nelida

Couple · Apr 2026

1

Would not recommend

Liked:Was close to the mall
Disliked:Hot tub jets were broken and someone kept knocking on our door

via Nuitee