Name: Candlewood Suites West Edmonton - Mall Area by IHG
Address: 18520 100 Ave NW, Edmonton, T5S 0K6
Rating: 9.4

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Candlewood Suites West Edmonton - Mall Area by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Edmonton, ca

Luxurious Amenities

Featuring underground heated parking, Candlewood Suites West Edmonton - Mall Area offers a lavish experience with a pool, hot tub, and a fitness centre. Guests can unwind and relax in style during their stay.

Convenient Facilities

With a fully equipped kitchen in each room and free WiFi throughout the property, guests can enjoy the convenience of home while away. The onsite laundry facilities, 24-hour business centre, and communal outdoor BBQ add to the comfort and ease of the stay.

Nearby Attractions

Located just 2.1 km from West Edmonton Mall, guests have easy access to shopping and entertainment. Explore nearby attractions like Fort Edmonton Park and Valley Zoo, making it an ideal choice for leisure travelers.

Book now to experience luxury and convenience at Candlewood Suites West Edmonton - Mall Area.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

410 reviews

Highlights

+Convenient location
+Helpful staff
+Comfortable rooms
+Good amenities

Could Improve

–Cleanliness issues
–Noisy guests

Cleanliness8.6

Cleanliness was an issue for some reviewers, mentioning dust and overall cleanliness concerns.

Service10.0

Many reviews praised the helpfulness of the staff and quick service.

Location10.0

Several guests highlighted the hotel's convenient location near attractions.

Room Quality9.4

Rooms were generally described as comfortable and well-equipped, though some noted maintenance issues.

Amenities9.1

Amenities including a kitchenette and breakfast options were appreciated, with underground parking viewed as a plus.

Value for Money9.6

Guests felt that the overall experience provided good value for the cost of stay.

Food and Beverage8.6

Breakfast received mixed reviews, with suggestions for including it in the room rate.

Overall Experience9.9

The overall experience was rated highly, with many guests expressing satisfaction and intent to return.

MariePixie

Solo Travel · May 2026

Humbling experience I’ll stay at a real hotel next time

Liked:Do not expect any kind of better treatment as a diamond member. I’ve never been treated so poorly at an hotel. The price on points was crazy high I should have booked a suite at the doubletree hotel for a lower cost. Likely the last time I book this hotel I usually am a staybridge regular or elements but they were sold out. I got assigned a king suite and after I brought all my bags upstairs I then received a phone call on my cellphone to downgrade me to a closet room in the lobby (I could hear all the come and going) . Litterally could have parked at the front and walk 5 metres with all my 5 bags instead of the extra 2 kms from going from the parkade to upstairs and then down the hallway downstairs and did anyone offer assistance to help with the move ? No not at all. The standard room at most other IHG hotel in the area is good but this one is not a thing. Also the door didn’t lock fully very reassuring as a single woman traveller 🙄. He also pretended that I couldn’t cancel cause I booked on points which isn’t true as I’ve done it before and I booked 45 minutes before my arrival.

via tripadvisor

Jamie

Couple · May 2026

It was a great place, clean, and comfy

Liked:Location

Disliked:The card keys were finicky but staff quickly fixed situation

via Nuitee

Shelley

Couple · Apr 2026

Thankful to the staff, Mohamed and always a pleasure to stay at Candlewood.

Liked:I like how Candlewood’s location and the beds are comfortable, rooms are spacious. The staff are receptive, helpful and know their returning guests. I am always treated very well and highly recommend this hotel stay.

Disliked:Parking is an issue.

via Nuitee

Delia

Couple · Apr 2026

My stay was ok.

Liked:We didn't get continental breakfast. :(

Disliked:Waiting for a request instead of waiting 30 minutes for it to be fulfilled.

via Nuitee

Location

How to Find Us

18520 100 Ave NW

Edmonton · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

410 reviews

Highlights

+Convenient location
+Helpful staff
+Comfortable rooms
+Good amenities

Could Improve

–Cleanliness issues
–Noisy guests

Cleanliness8.6

Cleanliness was an issue for some reviewers, mentioning dust and overall cleanliness concerns.

Service10.0

Many reviews praised the helpfulness of the staff and quick service.

Location10.0

Several guests highlighted the hotel's convenient location near attractions.

Room Quality9.4

Rooms were generally described as comfortable and well-equipped, though some noted maintenance issues.

Amenities9.1

Amenities including a kitchenette and breakfast options were appreciated, with underground parking viewed as a plus.

Value for Money9.6

Guests felt that the overall experience provided good value for the cost of stay.

Food and Beverage8.6

Breakfast received mixed reviews, with suggestions for including it in the room rate.

Overall Experience9.9

The overall experience was rated highly, with many guests expressing satisfaction and intent to return.

MariePixie

Solo Travel · May 2026

Humbling experience I’ll stay at a real hotel next time

via tripadvisor

Jamie

Couple · May 2026

It was a great place, clean, and comfy

Liked:Location

Disliked:The card keys were finicky but staff quickly fixed situation

via Nuitee

Shelley

Couple · Apr 2026

Thankful to the staff, Mohamed and always a pleasure to stay at Candlewood.

Disliked:Parking is an issue.

via Nuitee

Delia

Couple · Apr 2026

My stay was ok.

Liked:We didn't get continental breakfast. :(

Disliked:Waiting for a request instead of waiting 30 minutes for it to be fulfilled.

via Nuitee