Name: Hilton Garden Inn Columbus/Dublin
Address: 500 Metro Place North, Dublin, OH 43017
Telephone: +1 614-766-9900
Rating: 8

Hilton Garden Inn Columbus/Dublin | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Dublin, us

Convenient Location

Located near major corporate offices and just a short drive from downtown Columbus, the Hilton Garden Inn Columbus/Dublin offers a prime location for both business and leisure travelers.

Modern Amenities

Enjoy modern guestrooms equipped with microwaves and refrigerators, ensuring a comfortable stay during your visit to Dublin, Ohio.

Nearby Attractions

With easy access to freeways, explore popular attractions such as the Columbus Zoo and Tuttle Crossing Mall. Plus, find convenience with nearby offices like Honda and Verizon Wireless.

Book your stay at the Hilton Garden Inn Columbus/Dublin now for a seamless and enjoyable trip to Ohio's vibrant capital city.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

256 reviews

Highlights

+Great location
+Friendly staff
+Good breakfast

Could Improve

–Cleanliness issues
–Rude service
–False advertising

Cleanliness6.3

Issues cited with unclean rooms and dirty linens.

Service8.8

Staff were friendly in parts, but some were rude and unhelpful.

Location10.0

Great location close to work and attractions.

Room Quality7.8

Some positive aspects but complaints about issues and size.

Amenities7.3

Limited amenities reported including issues with advertised pool and breakfast.

Value for Money7.3

Not worth the amount charged as per guest sentiments.

Food and Beverage8.3

Breakfast was good but not worth the extra cost.

Overall Experience8.3

Mixed experiences leading to overall disappointment.

Maps736987

Family · Jul 2026

Not up to standards

Liked:During our four-day stay, our room was not serviced a single time. I called the front desk after the first day to request housekeeping and was told they were short-staffed and that someone would get to our room. I completely understood the staffing issue, but no one ever came. The following day, I called again and received another apology. The front desk associate kindly brought us additional towels and garbage bags so I could empty our trash myself, but once again, housekeeping never serviced our room for the remainder of our stay. Another disappointment was the lobby coffee. On two of the mornings, it was either cold or completely unavailable. When I asked the front desk associate if fresh coffee would be coming out, she seemed visibly irritated by my question, even though there were no other guests waiting at the desk. She did eventually bring out fresh coffee, but the interaction made me feel as though I was inconveniencing her. We also tried breakfast on our first morning, and unfortunately, that experience was equally disappointing. We sat at the bar for approximately 10 minutes before the server acknowledged us. When she finally came over, she informed us that they stopped taking orders 30 minutes before closing. However, we had arrived approximately 40–45 minutes before closing, and nowhere was this policy posted on the menu or displayed with signage. She ultimately took our order, but it felt as though she was doing us a favor. The food itself was very poor. The bacon was undercooked, we ordered pork sausage but were served smoked sausage instead, the French toast was not good, and the pancakes looked as though they had been cooked on an unclean grill. I even took a photo because they didn’t resemble pancakes at all. My children wouldn’t eat their breakfast. Overall, this was not the level of service or quality I have come to expect from Hilton properties. I understand that staffing challenges happen, but the lack of housekeeping for our entire stay, the inconsistent lobby amenities, the poor customer service, and the disappointing dining experience made this a very frustrating visit. I hope this feedback is taken seriously so future guests have a much better experience.

via tripadvisor

Schumacher

Solo Traveller · Jul 2026

Disliked:Fire alarm at 10pm and 2am

via Nuitee

Nathaniel

Couple · Jul 2026

Liked:The location was good with easy access to everything we were doing that weekend

Disliked:We didn’t get any sleep it sounded like people were stomping around and kicking walls all night long until 2:30 in the morning a loud boom happens and their fire alarm starts going off and everyone has to evacuate (again). On our way out there was water leaking from the ceiling so likely a pipe burst or something. Firefighters got there took about an hour and around 4:30 I finally was able to sleep. My girlfriend didn’t sleep at all at the hotel. Management wasn’t even there the next day to talk to people after a bad night for the hotel because it was a Sunday. I would never stay here again

via Nuitee

Hope

Solo Traveller · Jun 2026

we had a great stay- no complaints

Liked:location- clean-comfortable

via Nuitee

Location

How to Find Us

500 Metro Place North

Dublin · us

+1 614-766-9900

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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