Name: The Heritage Hotel, Autograph Collection
Address: Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822, Dubai, 114822
Telephone: +971 4 428 5888
Rating: 9.4

The Heritage Hotel, Autograph Collection, Dubai | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingWheelchair-accessible pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Golfing nearby, Breakfast available (surcharge), Health club

Location

Dubai, AE

Recreational Amenities

Enjoy a health club and an outdoor pool at the hotel.

Dining Options

Relish a meal at the restaurant or grab snacks at the coffee shop. Don't miss the complimentary daily reception and unwind with a drink at the bar.

Convenient Facilities

Benefit from complimentary wireless and wired internet access, business center, and 24-hour room service. The hotel provides concierge services, airport shuttle, and free valet parking.

Located in Downtown Dubai, within walking distance of Dubai Mall and Dubai Fountain, The Heritage Hotel, Autograph Collection offers a comfortable stay close to major attractions for your convenience. Book now for a delightful experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

246 reviews

Highlights

+Exceptional service
+Great food quality
+Excellent location

Could Improve

–Cleanliness issues
–Room maintenance problems
–Basic amenities

Cleanliness8.7

Significant concerns about cleanliness mentioned in multiple reviews.

Service10.0

Numerous positive comments highlight the exceptional service provided by staff, especially Nurul.

Location10.0

Hotel's location is described as excellent with easy access to attractions.

Room Quality8.2

Several reviews mention worn rooms and maintenance issues.

Amenities9.7

Basic amenities are provided, but some guests mentioned the need for improvements.

Value for Money9.2

Mixed sentiments with some guests feeling the value did not meet expectations.

Food and Beverage10.0

Many positive remarks about the food quality and variety available.

Overall Experience9.6

A mix of positive and negative experiences with overall satisfaction affected by cleanliness issues.

geromer10

Couples · Apr 2026

Great food and good staff

Liked:Had a great dining experience at Netz Barand restaurant! The food was absolutely delicious, with fresh ingredients and well-balanced flavors in every dish. The staff Mr Ganeesh were friendly, attentive, and made sure we were comfortable throughout our visit. The ambiance was also very relaxing—perfect for both casual meals and special occasions. Definitely a place I would recommend, and I’m looking forward to coming back again!

via tripadvisor

ahmadsY6909SD

Family · Mar 2026

Amazing location it’s beautiful and very nice also near by to the Dubai mall and Burj Khalifa

Liked:Since I arrived at this excellent place, I met the employee Ahmed Shalaby, who has always been willing to help us and always greets us with a smiling face, constantly reassuring us. I remember one situation when he helped me carry my luggage to the room. I wanted to give him a gift, but he refused. I also tried to reward him with money, but he refused that as well. Honestly, I am truly grateful to this person who enters the heart without knocking

via tripadvisor

262francielyg

Family · Mar 2026

Good food and service thanks man

Liked:Mr. Nurul he is very nice host him give us good recommendations for food and drinks We are having food very nice and service is best 10/10 for him we are again coming very soon se you again nurul

via tripadvisor

teklitt2026

Solo Travel · Mar 2026

Mr. Nurul, I want to say to this guy thanks a lot for his great service with great personality and sweet smile

Liked:I love this place that is why I am visiting it every day thanks to the great service bc they have the best employees I love to spend my time here every evening thanks to the great service you provided us.

via tripadvisor

Location

How to Find Us

Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822

Dubai · AE

+971 4 428 5888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

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