Name: Media One Hotel Dubai
Address: Dubai Media City, Plot No. 1, Dubai, 121818, Dubai, 121818
Telephone: 971-4-4271000
Rating: 9

Media One Hotel Dubai | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingPool umbrellas

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Express check-out, Nightclub, Free WiFi, 24-hour front desk, Terrace

Location

Dubai, AE

Luxurious Amenities

Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

International Dining Options

Enjoy international cuisine at caféM, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Convenient Facilities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home at Media One Hotel Dubai, where luxury meets convenience for a memorable stay. Visit our website to book now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

191 reviews

Highlights

+Friendly staff
+Clean and modern facilities

Could Improve

–Noise during night
–Initial cleanliness concerns

Cleanliness8.2

General sentiment was positive, but some issues reported with initial room conditions.

Service9.7

Staff were consistently praised for their friendliness and helpfulness, contributing to a great experience.

Location9.2

Convenient location in Media City, providing easy access to business hubs and nightlife.

Room Quality9.2

Rooms were described as well-designed, stylish, and comfortable with good city views.

Amenities9.2

Good amenities including a gym, pool, and vibrant restaurant options.

Value for Money8.7

Standard quality for this hotel tier; consistent with the experience expected.

Food and Beverage8.7

Food options received positive remarks for being excellent, contributing to the overall ambiance.

Overall Experience9.2

Overall stay was mentioned as memorable and delightful, with many guests recommending the hotel.

ahmedhW3629QQ

Solo Travel · Mar 2026

Dangerous Hotel Nightmare: AC Cut, Threats, Collapse & Near-Death, Harassment . Unsafe , poor management, AVOID

Liked:Absolutely Disgraceful and Dangerous – The Worst Hotel Experience of My Life. AVOID AT ALL COSTS! No words can fully capture the anger, disappointment, and sheer horror I felt during my stay at this hotel. This is not just a bad hotel — it is an unsafe, inhumane, and potentially life-threatening place. I strongly urge every traveler, especially families, to stay far away. The nightmare began when hotel management emailed me demanding I be moved from my room on the 18th floor to another floor, claiming business was slow. I clearly explained that I could not move for medical reasons. Two days later, the Operations Manager Danis sent an official email confirming it was fine — they had new guests and I could stay. Then, just two days after that, he reversed it again, insisting I had to move because they wanted to save money by closing the entire floor. I refused the unreasonable relocation. In retaliation, management instructed the hotel engineers to switch off my air conditioning. The engineers themselves confirmed this to me directly. They then sent me an email threatening to stop all housekeeping, refuse to clean my room, and not even remove the garbage. They followed through on every threat. The AC remained off, no cleaning was done for days, and garbage piled up until it created a foul smell and attracted insects. My room became filthy, unbearable, and hazardous to my health. Even worse, every member of the hotel staff privately told me that management is pressuring me to move from my room “even if you die — they don’t care about you.” This was not an isolated opinion; multiple staff members expressed their own unhappiness and encouraged me to take legal action, saying the management treats employees just as poorly. The situation escalated horrifically three days ago. While I was at the office, they called and demanded I return to the hotel immediately. There, under camera surveillance, the management — particularly Danis and Ahmed Faraz — pressured and threatened me so aggressively that I lost consciousness and collapsed into a coma-like state. Shockingly, they did not call an ambulance until I regained consciousness and begged them to do so. When paramedics arrived, they discovered my oxygen levels were critically low, my heart was nearly failing, and I was on the verge of death. Even after this terrifying medical emergency, the threats continued. I have now engaged a lawyer, and the case is proceeding in court. In the past, I suffered food poisoning here and they begged me not to report it to the authorities. I have also repeatedly found insects in the room, and staff urged me not to post about it. Today, I am still sitting in a room with no air conditioning, in filthy conditions that are severely worsening my health and skin. When I complained, they simply repeated: “Move to another floor first so we can save money — you’re the only guest on the 18th floor.” This is not hospitality. This is extortion, neglect, and endangerment of a guest’s life for the sake of cutting costs. There is zero humanity, zero responsibility, and zero accountability here. Warning to all travelers: Do not choose this hotel under any circumstances. Your safety, health, and well-being are at real risk. I trusted them with my life and nearly lost it. Learn from my experience.

via tripadvisor

Girly1236

Couples · Mar 2026

Excellent

Liked:Hotel has been very accommodating even decorating the room for my birthday! Been helpful and keeping everything as calm as possible with the situation in Dubai and keeping us informed. Benson has been amazing in garden on the 8 with amazing service!

via tripadvisor

saininarotam

Family · Feb 2026

Reviews

Liked:Ms. Rowan is the one who helped a lot during our stay and her way of dealing amazing

via tripadvisor

kaip984

Couples · Feb 2026

Outstanding Stay with Exceptional Service and Genuine Hospitality

Liked:I’m giving Media One Hotel a full rating. Our stay was genuinely excellent and exceeded expectations in several areas. Breakfast The breakfast isn’t a huge buffet, but it’s very high quality and thoughtfully put together. Fresh pastries, fruit, and a well-selected range of options are more than enough. The chia pudding in particular was outstanding. You can also order à la carte, with different egg variations from omelettes to poached eggs. Avocado toast and French toast are freshly prepared, and coffee specialties like espresso and cappuccino are available alongside warm dishes. It’s the perfect balance between quality and variety. Service in the restaurant is attentive, fast, and very friendly. You immediately feel welcome. The atmosphere is lively, with slightly louder music, which fits the lifestyle vibe of the hotel and Dubai in general. Room & Location We were very satisfied with the room. Modern, clean, and comfortable. The location is a major advantage. Getting a taxi via app is quick and easy, and you’re perfectly positioned between Downtown, Dubai Marina, and the Palm. There’s a direct highway connection nearby, but without disruptive traffic. Taxis in Dubai are also very affordable, which makes getting around from this location even more convenient. Since we used taxis for everything, this was ideal. There’s also a small supermarket within walking distance, perfect for stocking up on water, plus two nearby restaurants. Special Thanks to Rawan What truly made this stay special was Rawan. She always had a genuine smile, was incredibly warm, and made us feel welcome from the very first moment. She took time for us, shared valuable tips, checked in to make sure everything was perfect, and was always there whenever we needed anything. Because of her, the hotel felt personal. Not just a place to stay, but a place you connect with. Postscript After our departure, I realized that I had forgotten a very valuable personal item at the hotel. I contacted the team and received an exceptionally fast response. The item was immediately secured and arranged for international shipping back to me. I would like to personally highlight Mirra’s outstanding help and commitment. Her professionalism, responsiveness, and genuine willingness to assist turned a stressful situation into a very reassuring experience. Clear recommendation.

via tripadvisor

Location

How to Find Us

Dubai Media City, Plot No. 1, Dubai, 121818

Dubai · AE

971-4-4271000

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.</li><li>Contactless check-in and contactless check-out are available.</li> </ul><ul> <li>For details on Best Western's privacy policy, visit <a href="https://www.bestwestern.com/privacy" target="_blank">www.bestwestern.com/privacy</a>.</li> </ul>

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