Name: Hotel St. Regis
Address: 3071 W Grand Blvd, Detroit, Michigan, 48202, Detroit, 48202
Telephone: 1-313-873-3000
Rating: 6.8

Hotel St. Regis, Detroit | Member Rates | Dyme

Guest Reviews

What Guests Say

6.8

Good

125 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor cleanliness
–Room quality issues

Cleanliness3.8

Multiple mentions of dirtiness and issues with hygiene in the rooms.

Service8.7

Front desk staff were described as nice and friendly.

Location9.8

Location is noted as great with proximity to downtown.

Room Quality4.7

Rooms are described as rundown with various maintenance issues.

Amenities6.8

Basic amenities were offered, but many were not functioning properly.

Value for Money5.7

Many guests felt they overpaid for their stay.

Food and Beverage7.8

Positive comments about happy hour and bar staff; however, issues with coffee availability.

Overall Experience7.2

Mixed reviews; potential noted but significant issues were highlighted.

onemoremoore

Business · Mar 2026

don’t stay here.

Liked:dirty. stains, holes in walls, dusty, chipped cheap furniture. Toilet seat just walking into the hotel room was so gross. don’t stay here. it’s sad because the property could be so much better with some professional tlc.

via tripadvisor

donnaz346

Business · Mar 2026

Terrible hotel.

Liked:Do NOT stay at this hotel. It was a dump. The staff is rude. They refused to provide a receipt.

via tripadvisor

896joo

Family · Mar 2026

Great Hotel Great People Good Location

Liked:Don’t listen to whining reviews. Great Hotel Great Location Fisher Theater right around the corner Wonderful Gated Hotel Parking Lot Try Supinos Pizzeria killer pizza Real Detroit So Impressed Hastle free Theater outing. Safe enough for a big city. Walked back to hotel after 11 at night. Glad I didn’t heed the reviews. Great experience Historic buildings and all.

via tripadvisor

aguyf2026

Business · Jan 2026

Problem after Problem

Liked:I came to Detroit for work, and wanted to experience a hotel with some history. Dr. Martin Luther King, stayed here, so I thought I would experience a great stay. Boy was I wrong. Before arrival the power was out, as we called and was told that, which almost made us find another hotel, but we stayed the course and it was resolved before arrival. I was put on the "remodeled" floor, which I'm thinking it should be a pretty good stay. Once we checked in, I realized that there was no soap, only shampoo, conditioner, and lotion, as I made it through that night the next day housekeeping came by to replenish towels, I asked for soap and and was given lotion, conditioner and shampoo. I literally had to go downstairs to the front desk to get soap. And on the last night, the heat in my room went out, as it was 7° outside. I was told by the front desk staff it was a HVAC issue, a couple of hours went by and was told that the problem was resolved, which it wasn't. I called to the front desk and told them the issue. They said they were on there way. Once they arrived, they said that it should be working, but after 30 mins, I let them know it's still not working. I was told the maintenance guy was coming back, which he didn't. So I proceeded to go back downstairs to another front desk person, who told me the maintenance guy was coming from Ann Arbor and that I was on the list. So now I sit in my room at 12 am in a full sweat suit and beanie, under the covers. St Regis you are totally disrespecting your legacy. DO BETTER!!!

via tripadvisor

Guest Reviews

What Guests Say

6.8

Good

125 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor cleanliness
–Room quality issues

Cleanliness3.8

Multiple mentions of dirtiness and issues with hygiene in the rooms.

Service8.7

Front desk staff were described as nice and friendly.

Location9.8

Location is noted as great with proximity to downtown.

Room Quality4.7

Rooms are described as rundown with various maintenance issues.

Amenities6.8

Basic amenities were offered, but many were not functioning properly.

Value for Money5.7

Many guests felt they overpaid for their stay.

Food and Beverage7.8

Positive comments about happy hour and bar staff; however, issues with coffee availability.

Overall Experience7.2

Mixed reviews; potential noted but significant issues were highlighted.

onemoremoore

Business · Mar 2026

don’t stay here.

via tripadvisor

donnaz346

Business · Mar 2026

Terrible hotel.

Liked:Do NOT stay at this hotel. It was a dump. The staff is rude. They refused to provide a receipt.

via tripadvisor

896joo

Family · Mar 2026

Great Hotel Great People Good Location

via tripadvisor

aguyf2026

Business · Jan 2026

Problem after Problem

via tripadvisor

Hotel St. Regis

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Rooms & Suites

What Guests Say

Nearby Hotels

Atheneum Suite Hotel

Fort Pontchartrain Detroit, a Wyndham Hotel

Shinola Hotel

The Godfrey Detroit, Curio Collection By Hilton

Hollywood Casino at Greektown

The Siren Hotel, an Ash Hotel