Name: Best Western Des Plaines O'Hare
Address: 1231 Lee Street, Des Plaines, IL 60018
Telephone: +1 847-297-2100
Rating: 7.4

Best Western Des Plaines O'Hare | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Des Plaines, US

Convenient Location

Located just 10 minutes from O'Hare International Airport and River Casino, the Des Plaines Best Western is the perfect choice for travelers seeking comfort and accessibility.

Modern Amenities

Experience convenience with in-room microwaves, refrigerators, and 37-inch flat-screen TVs. Stay connected and entertained throughout your stay.

Fitness and Services

Take advantage of the on-site gym, 24-hour front desk, and laundry facilities for a stress-free experience. Your comfort is our priority.

Book your stay at the Best Western Des Plaines Inn now and enjoy easy access to nearby attractions like the Donald Stevens Convention Center and the McDonald’s Museum. Explore the vibrant city of Chicago with ease from the nearby Des Plaines Metro Station.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.4

Very Good

942 reviews

Highlights

+Location
+Cleanliness
+Service

Could Improve

–Cleanliness
–Amenities
–Room Quality

Cleanliness6.6

Multiple reviews indicated issues with cleanliness, particularly towels and general upkeep.

Service8.1

Some reviews mentioned friendly staff, but there were complaints about the front desk's handling of issues.

Location8.6

Positive mentions regarding the convenience and access to transportation.

Room Quality7.1

Rooms were spacious, but several reviews noted that they were outdated.

Amenities6.1

Pool was closed during stay, which disappointed guests, impacting rating.

Value for Money8.1

General sentiment suggests fair pricing, but lack of amenities affects perceived value.

Food and Beverage7.1

Breakfasts were varied in quality, with some guests satisfied, while others were disappointed.

Overall Experience7.6

Mixed reviews overall indicating both satisfaction and significant disappointments.

Anant

Solo Traveller · Sep 2026

very bad

Disliked:The bed sheets were not clean, the toiletries were not complete and also they did not clean the room once in 3 days. very

via Nuitee

Kathy

Extended Group · Sep 2026

Great location, friendly staff and clean rooms

Liked:Location was great. Friendly staff. Clean rooms

Disliked:Rooms were older. Just stayed at a Best Western in the suburbs that had been renovated for less money but really nice facility

via Nuitee

Harris

Solo Traveller · Sep 2026

Liked:Affordable, clean. Plenty of towels. Bath soap, shampoo and conditioner very convenient in shower. Convenient breakfast and coffee bar

Disliked:First room we were given had people in it already. Shower water pressure poor.

via Nuitee

Khemeshchan

Couple · Sep 2026

Need to be more sensitive in customer service.

Liked:Management stinks

Disliked:Nothing

via Nuitee

Location

How to Find Us

1231 Lee Street

Des Plaines · US

+1 847-297-2100

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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