Luxury Downtown Dallas Stay by Amyfinehouse

Poor — multiple guests reported a strong smell of smoke/weed, black hairs found in bedding, and other cleanliness issues (dirty freezer), indicating inconsistent or inadequate housekeeping.

Mixed but with standout positives — valet staff were repeatedly described as friendly, professional, and helpful. Operational communication and room-handling were problematic (multiple moves, many contact numbers), but guest-facing staff (valet/onsite) received strong praise.

Very positive — described as a great location, close to many attractions within walking distance; views noted as a plus.

Mixed — some suites praised, but multiple maintenance failures reported (TVs, AC, washer, broken blinds, coffee machine) and instances of rooms smelling of smoke or feeling run-down.

Generally strong — guests appreciated a fully stocked kitchen and many coffee options; valet service is a notable amenity. Some amenities failed at times (pool closure, washer not working), but overall offerings were considered good.

Below expectations — several guests felt the property was overpriced for the experience received and that it did not match the advertised luxury.

Positive overall — specific mentions of excellent muffins and a variety of coffee choices; limited negatives include an in-suite coffee machine that didn't work for one guest.

Mixed — experiences ranged from 'great' and 'very comfortable' to 'disappointing' and 'would not return.' Strong positives (location, valet, some comfortable rooms) were offset by cleanliness, maintenance, and operational issues.