Dallas, United States

Hotel Indigo Dallas Downtown by IHG

Name: Hotel Indigo Dallas Downtown by IHG
Address: 1933 Main Street, Dallas, TX 75201
Telephone: +1 214-741-7700
Rating: 8.3

8.3

Excellent524 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Dallas, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Central Location

Located in the heart of Dallas, Hotel Indigo Dallas Downtown is a landmark property just minutes away from the Dallas Convention Center.

Modern Amenities

The hotel offers contemporary guest rooms equipped with coffeemakers, refrigerators, free Wi-Fi, and a 24-hour fitness centre for the convenience of the guests.

Dining Experience

Indulge in delicious meals at Titches Bar and Bistro, offering breakfast, dinner, a full bar, and room service.

Book your stay at Hotel Indigo Dallas Downtown for a memorable experience in Dallas!

Loading rooms and rates...

Location

How to Find Us

1933 Main Street

Dallas, United States

+1 214-741-7700

The Neighbourhood

What’s Nearby

Getting around

Parks

Klyde Warren Park14 min walkA vibrant urban deck park built over a freeway, offering green space, food trucks, and free programming.

Markets & shops

Forty Five Ten8 min walkA luxury fashion boutique offering high-end designer clothing, accessories, and home goods.

Dining

Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Akard Station (DART Light Rail), 4 min walk from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Indigo Dallas Downtown by IHG

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore all Dallas collections & guides →

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Dallas, United States

Hotel Indigo Dallas Downtown by IHG

8.3

Excellent524 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Dallas, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Central Location

Located in the heart of Dallas, Hotel Indigo Dallas Downtown is a landmark property just minutes away from the Dallas Convention Center.

Modern Amenities

The hotel offers contemporary guest rooms equipped with coffeemakers, refrigerators, free Wi-Fi, and a 24-hour fitness centre for the convenience of the guests.

Dining Experience

Indulge in delicious meals at Titches Bar and Bistro, offering breakfast, dinner, a full bar, and room service.

Book your stay at Hotel Indigo Dallas Downtown for a memorable experience in Dallas!

Loading rooms and rates...

Location

How to Find Us

1933 Main Street

Dallas, United States

+1 214-741-7700

Guest Reviews

What Guests Say

8.3

Excellent

524 reviews

Highlights

+Excellent downtown location
+Friendly, hospitable staff (named employees praised)
+Clean rooms and property
+Comfortable beds/rooms
+Easy access to restaurants/parks/activities
+Parking options nearby
+Smooth check-in/out for many guests

Could Improve

–One serious customer-service/reservation incident with manager
–Onsite valet/parking considered expensive by some
–Bathroom door missing or not latching in some rooms
–Thin walls/noise between rooms
–Dumpster odor reported outside
–AC flow/temperature problems in rooms and restaurant
–Some construction during stays

Cleanliness9.0

Multiple reviews highlight 'clean room' and the property as 'clean and beautiful'; minor issues noted (dumpster smell) but overall cleanliness praised.

Service7.4

Staff members (Sham, Chris) repeatedly praised for friendliness and hospitality, but a significant negative incident with a manager refusing to assist on a reservation lowered the service score.

Location9.4

Consistently described as an excellent downtown location with easy access to restaurants, parks and activities; many guests cite location as a key pro.

Room Quality7.2

Beds and rooms are often called comfortable and clean, but several complaints about missing or unlatched bathroom doors, thin walls and AC problems affect room quality.

Amenities7.8

Parking options available and hotel revamp noted, but valet/onsite parking seen as expensive and guests reported AC flow issues and some construction.

Value for Money8.0

Described as affordable and good value by some guests, though extra parking costs and a few maintenance/comfort issues temper perceived value.

Food and Beverage8.3

Limited direct feedback; one complaint that the restaurant was too cold due to AC, otherwise no major praise or criticism of F&B.

Overall Experience9.3

Majority of stays described as positive with guests planning to return and praising staff and cleanliness, though the notable reservation/customer-service failure impacted some experiences.

Wanderson

Couple · Oct 2026

I will return in the future with whole family

Liked:- location - staff - clean room - easy to access - options around (restaurants, parks, etc) - hotel revamp - easy check-in / out - parking options around

Disliked:- Valet / parking at hotel a bit expensive, solution is to park around for 20% of the daily cost

Newcomb

Couple · Oct 2026

Reservation Issues Happen. Terrible Customer Service Shouldn’t.

Liked:The property is clean and beautiful and has a great location.

Disliked:When we arrived to check in, there was only one employee working, who turned out to be the manager on duty. Unfortunately, she was completely unwilling to help resolve an issue with our reservation. Although we had booked through Booking.com, our reservation was not showing in the hotel’s system. Rather than making any effort to help, the manager simply told us there was nothing she could do and that we needed to contact Booking.com ourselves. We did exactly that. When Booking.com attempted to call the hotel to resolve the issue, the manager placed them on hold until the call disconnected. She then refused to answer their subsequent calls. Eventually, Booking.com informed us that, because they couldn’t reach the hotel, they would arrange accommodations for us elsewhere. When I approached the front desk to explain this, the manager immediately responded, “Well, just have them call back now.” By that point, we had wasted considerable time trying to resolve a problem that should have been relatively simple to address with even a little cooperation. We ultimately chose not to stay at this hotel, not because of the reservation issue itself, but because of the manager’s complete lack of customer service, professionalism, and willingness to help. Her efforts seemed to begin and end with typing my name into the computer. I understand that reservation systems sometimes have problems, especially with third-party bookings. What I don’t understand is a manager who refuses to make even a reasonable effort to help guests resolve those problems. This was an incredibly disappointing experience.

Nathalie

Extended Group · Oct 2026

Liked:room, bed, and location

Disliked:the door was missing that went between the shower/ toilet and the sink in the restroom.

Brian OCull

Solo Traveller · Sep 2026

Liked:Great staff, clean room, and the location was excellent for our stay

Disliked:N/A

The Neighbourhood

What’s Nearby

Getting around

Parks

Klyde Warren Park14 min walkA vibrant urban deck park built over a freeway, offering green space, food trucks, and free programming.

Markets & shops

Forty Five Ten8 min walkA luxury fashion boutique offering high-end designer clothing, accessories, and home goods.

Dining

Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Akard Station (DART Light Rail), 4 min walk from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Indigo Dallas Downtown by IHG

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.