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Mercure Danang French Village Bana Hills

Da Nang · VN

Mercure Danang French Village Bana Hills

8.2
Excellent5,526 reviews
  1. Hotel Collection
  2. /Hotels in Da Nang
  3. /Mercure Danang French Village Bana Hills
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 10:30 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Da Nang, VN

European Village Ambiance

Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities

Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access

Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Loading rooms and rates...

Location

How to Find Us

An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist

Da Nang · VN

+842363799888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

5,526 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Clean rooms

Could Improve

  • –Cold rooms
  • –Limited dining options
  • –Issues with heating
Cleanliness8.0

Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.

Service8.4

Staff consistently described as friendly and helpful, providing good service.

Location8.5

Highlighted as a strong point; excellent views and accessibility.

Room Quality7.9

Rooms are generally comfortable, but issues like heater inefficiency noted.

Amenities8.5

Good amenities, including breakfast and pool, though a few mentioned limitations.

Value for Money8.1

No significant complaints, indicating it provides good value.

Food and Beverage8.0

Positive remarks on breakfast but some criticism regarding variety and a la carte options.

Overall Experience8.2

Overall a great experience with a few areas for improvement.

Kenneth

Solo Traveller · Sep 2026

6

Nice place to visit, just dirty water if you stay in hotel

Liked:Variety of things to see and do
Disliked:Given a room with no shower, only bathtub. Water came out brown even after leaving it on for a while. Could not bathe. No compensation offered.

via Nuitee

Christina

Couple · Sep 2026

2

Horrible

Liked:This is the worst hotel Ive ever stayed in. Im extremely disappointed. The communication with the staff was a NIGHTMARE! Everytime i had texted them prior to my reservation they answered on the next day. On the day of our reservation there was a big chance that we would be late and arrive to the cable car station after 17:00. They had sent me a message previously that i need to inform them if such situation occurred. I tried, multiple times, through booking.com chat and email and nobody saw my messages! Thankfully we made it to the station before 17:00, but i was stressed all day. Then i get to the reception of the hotel on the cable car station and i explain what happened to the lady that works there. It is so obvious that she does not care. At the reception on the top i explain the same and the lady there tells me that the people who take care of replies work from 9:30 till 16:00. I tell her that all the times i texted and emailed were in between these hours. She says i should have called, to which i reply that not everyone has a Vietnamese/working sim card. Then she tells me someone will take me to my room and i should wait a minute on the couches in reception. I wait for almost 20minutes before i realise she forgot about me. When i go ask her i see it in her face that she forgot! 😂 Also, check out time at 10:00? Be serious. Then on the next day instead of getting a message saying “sorry “ i get an automated (or not) message saying that the lift works until 20:00pm not 17:00 (as they had mentioned in previous messages) and that basically they don’t care if i arrive later than that. Also there was eaten room service pizza and other food on the floor next to the door of my room that stayed there for 12 hours.

via Nuitee

David

Extended Group · Sep 2026

9
Liked:Good
Disliked:Too many Indians

via Nuitee

Malhan

Solo Traveller · Sep 2026

10

Must visit and stay 2 nights

Liked:Location, staff, food, environment.
Disliked:Room space

via Nuitee

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