Name: Union Hotel Cusco
Address: Calle Unión, 189, Cusco
Telephone: +51 84 774986
Rating: 9.4

Union Hotel Cusco | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 01:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, 24-hour front desk, Restaurant, Room service

Location

Cusco, pe

Central Location in Cusco

Union Hotel Cusco, located just steps away from Central Market and La Merced Church, offers a convenient and vibrant setting for your stay in Cusco.

Comfortable Rooms and Amenities

The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and coffee machine, ensuring a comfortable stay for all guests.

Relaxation and Dining Options

Guests can enjoy a delicious buffet breakfast each morning and unwind in the hot tub after a day of exploring the nearby attractions.

Experience the best of Cusco at Union Hotel Cusco - book your stay now for a memorable and enjoyable visit.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

1,598 reviews

Highlights

+Helpful and accommodating staff
+Great location and activities

Could Improve

–Rooms not matching photos
–Noisy streets near certain rooms

Cleanliness8.7

Overall clean but some mentioned issues like dark rooms and lack of ventilation in bathrooms.

Service10.0

Staff is described as very helpful, accommodating, and kind throughout various reviews.

Location9.7

Consistently highlighted as a great location with central access to markets and attractions.

Room Quality8.7

Rooms were noted to differ from pictures; some found them dark or uncomfortable.

Amenities9.7

Activities like cooking classes and friendly alpacas add unique value.

Value for Money9.2

Breakfast and room sizes were somewhat questioned versus price, but overall value remains positive.

Food and Beverage9.2

Breakfast is mentioned, though some reviews imply it could be more substantial.

Overall Experience10.0

A generally positive experience with great staff and location, balancing small drawbacks.

Helen

Couple · Aug 2026

Super hotel in the middle of the historic centre, amazingly friendly staff

Liked:Amazingly friendly and helpful staff. They stored our bags for us whilst we were on a 2-day Machu Picchu tour, nothing was too much trouble. Kiki the llama was an extra bonus 😊

Disliked:Nothing.

via Nuitee

Wiltus

Extended Group · Aug 2026

The efficient and friendly staff and excellent location made our stay very comfortable

Liked:Friendly staff, location and layout of the eooms

Disliked:Restaurant menu could include more Peruvian dishes such as Alpaca

via Nuitee

P252AZmichaelj

Family · Jul 2026

Off the busy street, boutique hotel!

Liked:Very unique hotel, that looked like an old hacienda that was converted into a small hotel. Cozy interior piazza area past the lobby, where even live music would be performed some nights. Also the outdoor residence of their friendly in-house alpaca named Kiki! Only drawback for us was the layout was kind of weird: specifically for our room, 114. You had to venture the dining area and bar to get to your room. And it was a bit noisy because we were under some stairs. But that being said, the on-site restaurant was a major plus. And I would highly recommend adding on the breakfast. It had good variety, and an excellent staff!

via tripadvisor

R6472DDrobertr

Couples · Jul 2026

Great hotel, with excellent service from staff

Liked:We had a lovely experience at the union hotel, the staff and breakfast staff are extremely helpful and attentive. I would definitely recommend staying here.

via tripadvisor

Location

How to Find Us

Calle Unión, 189

Cusco · pe

+51 84 774986

Policies

Good to Know

Check-in & Check-out

Check-in from 01:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For VAT payment exemption, please be sure to provide passport with date of entry stamped + the TAM Andean Immigration Card. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

1,598 reviews

Highlights

+Helpful and accommodating staff
+Great location and activities

Could Improve

–Rooms not matching photos
–Noisy streets near certain rooms

Cleanliness8.7

Overall clean but some mentioned issues like dark rooms and lack of ventilation in bathrooms.

Service10.0

Staff is described as very helpful, accommodating, and kind throughout various reviews.

Location9.7

Consistently highlighted as a great location with central access to markets and attractions.

Room Quality8.7

Rooms were noted to differ from pictures; some found them dark or uncomfortable.

Amenities9.7

Activities like cooking classes and friendly alpacas add unique value.

Value for Money9.2

Breakfast and room sizes were somewhat questioned versus price, but overall value remains positive.

Food and Beverage9.2

Breakfast is mentioned, though some reviews imply it could be more substantial.

Overall Experience10.0

A generally positive experience with great staff and location, balancing small drawbacks.

Helen

Couple · Aug 2026

Super hotel in the middle of the historic centre, amazingly friendly staff

Liked:Amazingly friendly and helpful staff. They stored our bags for us whilst we were on a 2-day Machu Picchu tour, nothing was too much trouble. Kiki the llama was an extra bonus 😊

Disliked:Nothing.

via Nuitee

Wiltus

Extended Group · Aug 2026

The efficient and friendly staff and excellent location made our stay very comfortable

Liked:Friendly staff, location and layout of the eooms

Disliked:Restaurant menu could include more Peruvian dishes such as Alpaca

via Nuitee

P252AZmichaelj

Family · Jul 2026

Off the busy street, boutique hotel!

via tripadvisor

R6472DDrobertr

Couples · Jul 2026

Great hotel, with excellent service from staff

Liked:We had a lovely experience at the union hotel, the staff and breakfast staff are extremely helpful and attentive. I would definitely recommend staying here.

via tripadvisor