Name: Grand Matlali Suites & Villas Riviera Nayarit
Address: Carretera Federal La Cruz- Punta de Mita Km 0.2 Riviera Nayarit, Cruz de Huanacaxtle, 63734
Telephone: +52 322 375 0620
Rating: 8.6

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cruz de Huanacaxtle, mx

Luxurious Mountain Retreat with Stunning Ocean Views

Modern Suites & Amenities: Enjoy modern suites with flat-screen TVs, iPod docks, and stylish decor. Pamper yourself in private bathrooms with complimentary toiletries.

Culinary Delights & Entertainment: Indulge in diverse dining experiences at La Gira Rodizio, Ikebana, and the vibrant Tequila Bar. Relax at the modern Beach Club 'Eva Mandarina' by the Pacific Ocean.

Activities & Services: Play golf at nearby courses, savor special menus, and receive personalized concierge and tour assistance. Engage in eco-friendly activities for a memorable stay.

Experience the grandeur of Grand Matlali Hills Resort Natural Experiences and book your stay now for an unforgettable getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

130 reviews

Highlights

+Friendly staff
+Beautiful natural surroundings

Could Improve

–Poor cleanliness
–Misleading Room Quality

Cleanliness6.7

Numerous mentions of mold, dirty facilities, and lack of proper cleaning.

Service10.0

Staff received high praise for friendliness and accommodating special requests.

Location10.0

Positive remarks about the natural surroundings and location.

Room Quality6.6

Complaints about dingy lighting, musty smells, and dirty bathrooms.

Amenities8.2

Facilities described as needing serious attention, with broken or unmaintained areas.

Value for Money9.1

Reported that the experience felt more like a 1-star experience for the money paid.

Food and Beverage9.1

Food quality was described as mediocre, below expectations.

Overall Experience9.1

Overall disappointment with various aspects leading to a poor experience.

maama3

Couples · Nov 2025

Great People ★★★★★ for the Staff, Rough Facilities ★★ for the Hotel

Liked:The staff here are amazing—100% deserving of 5 stars. Everyone we met was super friendly, and they even made a special kitchen request happen for us. Ismael at the front desk and Aaron at the beach were especially great, and honestly, every staff member we encountered treated us so well. We only tried breakfast, but it was delicious. The rooms and facilities, however, need serious attention. Pool tiles need replacing. The serenity pool had no staff, food, or drinks, and the fridge and dishwasher were gross. Moldy sink tiles, sandy balcony pools, and worn-out, ripped towels made things uncomfortable. Overall: 5 stars for the staff, 2 stars for the facilities. The hotel has potential, but management needs to clean up and update the rooms—guests won’t be back if they feel grossed out.

via tripadvisor

joycleveland

Solo Travel · Aug 2025

Celebrating our second anniversary.

Liked:Argentina was our hostess and Omar was our waiter. They did an excellent job and surprised us with a happy anniversary cake. And ice cream.

via tripadvisor

964lupem

Family · Jul 2025

Disappointed and Frustrated — False Advertisement

Liked:I rarely leave reviews, but after my stay at Grand Matlali Riviera Nayarit, I feel compelled to warn others. What was supposed to be a relaxing getaway turned into a stressful and disappointing experience. Let’s start with the check-in process — slow, disorganized, and unwelcoming. We waited almost an hour past check-in time because "the room wasn’t ready." No apology, no offer of a drink or anything to make up for the inconvenience. Not exactly a warm first impression. We booked the Villa, 2 Bedrooms Pool Terrace - All Inclusive. The rooms itself were far from what was advertised. Dingy lighting, musty smell, and the bathroom had mold around the showers, The bathroom sinks were also dirty and mirrors had white spots not sure if it was teethpaste or something else. There were dead bugs on the floor around the sliding glass doors, and the private pool terrance was a joke. It had dead bugs on the bottom and floating, clearly it was not properly cleaned. We had high hopes for the food, but honestly — it was mediocre at best. We thought they has a steakhouse because that is what was advertised, but yet no steak. My family order Spaghetti but was given what look like mac & cheese. They have 2 pools, warning "DO NOT" go to the serenity pool becuase you will regret it and if you do go stay in the water the whole time. We sat down on the lounge chairs and we got bitten by either masquitos or bedbugs. We checked in on Monday, June 30th and today is July 26, 2025 and I still have marks/spots on my legs from the bites and it wont go away. What’s worse — when we requested to cancel our stay and only pay for the one night we did stay, Carlos the manager was more concern about what type of review we were going to write. Our reservation was suppose to be from June 30, 2025 to Saturday July 5, 2025, but we left the following day so we did not even stay 24 hours. My husband was so upset and ready to go that he re booked another place that same night, he did not care if they were going to cancel the other days and refund us back. There is alot more to say but I really would like to move past this bad experience. Don't get fooled by the pictures place looks nothing like what is advertised. Overall, this place might have been great years ago, but it’s clearly fallen into neglect. Definitely not worth the money. I suggest looking elsewhere unless you enjoy overpaying for a 1-star experience disguised as luxury.

via tripadvisor

themntneer

Couples · Jul 2025

Fair Price, Average Accommodations & Food, No Walkable Beach

Liked:My rating comes as a person who has traveled internationally 1000+ times and experienced varied locations. I’d give this a “just ok / average”. Rooms are clean, towels fresh and facilities (water, lights) working. We did experience water failure & fluctuations 2 of 5 nights. The hospitality here matches other PVR resorts, and a sign of friendly & accommodating Mexican tourism culture. Food is average tasting at the 2 onsite restaurants. Drinks and bartenders are “accommodating” especially if you have all-inclusive. The beach is NOT walking distance from resort, but regular & timely shuttle service is available; the Eva Mandarin area is clean with access to the public (not private) beach. The resort’s AI wristband works at Eva. Taxi/Uber north to Nayarit is appx 70min from PVR, pending traffic.

via tripadvisor

Location

How to Find Us

Carretera Federal La Cruz- Punta de Mita Km 0.2 Riviera Nayarit

Cruz de Huanacaxtle · mx

+52 322 375 0620

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

BEACH CLUB TRANSPORTATION Departures every hour on the hour. - 9:00 to 17:00, just drinks are offered. SPECIAL EVENTS - Access to special events are restricted. If you wish to be part of an event guest list, please contact the reservation department. Please note that, from 10 reservations is considered as a group and is subject to hotel conditionsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Explore More

Nearby Hotels

Delta Hotels by Marriott Riviera Nayarit, an All-Inclusive Resort

9.0/ 10

★★★★★

Delta Hotels by Marriott Riviera Nayarit, an All-Inclusive Resort

Carr. La Cruz a Punta Mita km 0.2

509 reviews

9.0/ 10

★★★★

Kovay Gardens

Km 1.2 Carr Punta De Mita

85 reviews

9.7/ 10

Villas Jardin Del Mar

El Tizate s/n, Jardin del Mar

77 reviews

9.1/ 10

★★★★

Villa Bella Bed & Breakfast Inn

Calle Monte Calvario #12

140 reviews

9.3/ 10

The Octopus's Garden Hostel

66 Coral

35 reviews

10.0/ 10

Brand new PH Relaxing is a must

Carretera a Punta de Mita km 1.2 Kovay Gardens 2705

8 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

8.6

Excellent

130 reviews

Highlights

+Friendly staff
+Beautiful natural surroundings

Could Improve

–Poor cleanliness
–Misleading Room Quality

Cleanliness6.7

Numerous mentions of mold, dirty facilities, and lack of proper cleaning.

Service10.0

Staff received high praise for friendliness and accommodating special requests.

Location10.0

Positive remarks about the natural surroundings and location.

Room Quality6.6

Complaints about dingy lighting, musty smells, and dirty bathrooms.

Amenities8.2

Facilities described as needing serious attention, with broken or unmaintained areas.

Value for Money9.1

Reported that the experience felt more like a 1-star experience for the money paid.

Food and Beverage9.1

Food quality was described as mediocre, below expectations.

Overall Experience9.1

Overall disappointment with various aspects leading to a poor experience.

maama3

Couples · Nov 2025

Great People ★★★★★ for the Staff, Rough Facilities ★★ for the Hotel

via tripadvisor

joycleveland

Solo Travel · Aug 2025

Celebrating our second anniversary.

Liked:Argentina was our hostess and Omar was our waiter. They did an excellent job and surprised us with a happy anniversary cake. And ice cream.

via tripadvisor

964lupem

Family · Jul 2025

Disappointed and Frustrated — False Advertisement

via tripadvisor

themntneer

Couples · Jul 2025

Fair Price, Average Accommodations & Food, No Walkable Beach

via tripadvisor

Grand Matlali Suites & Villas Riviera Nayarit, Cruz de Huanacaxtle | Member Rates | Dyme