Westciti Caroco Aparthotel, Croydon | Member Rates

Name: Westciti Caroco Aparthotel
Address: 37 Morland Avenue, Croydon, CR0 6EA
Rating: 7.8

All TravelSearch hotels, flights & cars JournalStories from the road

How Dyme WorksBook travel, fund renewables Our ImpactThe change your trips create Our StoryWhy we started Dyme

Currency

Westciti Caroco Aparthotel, Croydon | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableNon-smoking roomsLuggage storage

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Luggage storage, Fax/photocopying, Soundproof rooms

Location

Croydon, gb

Walkability

Walk

Convenient Location and Connectivity

Westciti Caroco Aparthotel in Croydon offers easy access to popular London train stations, making travel a breeze.

Fully-Equipped Apartments

Enjoy the convenience of fully-equipped kitchenettes, dining areas, and complimentary WiFi in all apartments for a comfortable stay.

Communal Facilities and Services

Unwind in the guest lounge, keep up with your workout routine in the gym, and start your day right with a complimentary continental breakfast.

Book now for a seamless blend of comfort and convenience at Westciti Caroco Aparthotel.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

1,877 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Noise issues
–Cleanliness concerns

Cleanliness6.8

Concerns about dust and unclean bathrooms were raised.

Service8.8

Staff was kind and responsive to issues.

Location8.8

Proximity to train station and quiet area appreciated.

Room Quality7.3

Some complaints regarding noise and comfort.

Amenities7.8

Amenities mentioned were adequate but could improve.

Value for Money7.3

Some concerns about pricing relative to services offered.

Food and Beverage6.8

Breakfast quality was lacking; some negative comments noted.

Overall Experience8.8

Guests felt good about their stay, despite some issues.

AYODELE

Couple · Jun 2026

It was a well invested time for relaxation and value for money. I was still able to relax.

Liked:It's in a very quiet neighbourhood with plenty of greenery. It is a very clean and welcoming space. There was very good natural light glowing into the bedroom space which is uncommon in most hotels.From the car park, staff were helpful and polite. Loved the digital check in/check out system. I asked for extension of two hours before I checked out and the staff agreed on the day. Hassle free.

Disliked:The days I stayed, the other guest were noisy and I had the impression that the walls were not sound proof. I heard everything from conversations to couples being together for happy time.

via Nuitee

Roz

Solo Traveller · Jun 2026

Liked:Large room

Disliked:Parking was tight and breakfast wasn't great.

via Nuitee

Samantha

Couple · Jun 2026

Unclean and very unhelpful staff - will never return

Liked:Nothing.

Disliked:My partner and I had a reservation at Westciti Apartments; however, we had an extremely disappointing experience. We checked in at approximately 4:00 p.m. but had plans that evening and did not return to the property until around 1:00 a.m. When we got into bed, my partner noticed a wet patch on the bedding. After checking it, we both concluded that it appeared to be urine. Naturally, we immediately went to reception to request, at the very least, a change of bedding. Unfortunately, there was no one available at reception. We then called the emergency number multiple times and left messages with our name and contact details, as instructed. We were assured that someone would get back to us shortly, but no one ever returned our calls during our stay. As a result, we were left with no option but to sleep on top of towels for the entire night. Without clean bedding or adequate covers, we were extremely uncomfortable and cold throughout the night. The following morning, I spoke with the receptionist, who informed me that he had seen the messages and would ask a manager to contact me regarding possible compensation. However, shortly afterwards, I received an email stating that there was nothing they could do and that my feedback would simply be taken into consideration. I was then offered a change of sheets only one hour before our scheduled checkout time, which I found unreasonable and entirely inadequate given the circumstances. By that point, the inconvenience had already occurred, and the offer did nothing to resolve the situation. I am extremely unhappy with how this matter has been handled. I have been a loyal Booking.com customer for many years and have even stayed at this property before without issue. However, this experience has completely changed my view of the property, and I will not be returning. I have attempted to resolve this directly with the property and received no meaningful assistance. Booking.

via Nuitee

Mhandi

Couple · Jun 2026

Tiring

Liked:The apartment was lovely and clean

Disliked:The whole place smelt of cannabis and there was shouting and loud music every night of our stay. On 2 nights there was fighting from other apartments, one which lasted from 1:10am until 7:40am. Would never stay again.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Westciti Caroco Aparthotel

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

37 Morland Avenue

Croydon · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Additional Information Garden Suites: All of our Garden Suites are located at the rear of Caroco Aparthotel, offering a quieter and more peaceful stay. 1-Bedroom & 2-Bedroom Apartments: These are located next door to Caroco Aparthotel. All guests for serviced apartments and Garden suites must check in at the Caroco reception before being directed to their accommodations. Check-in & Check-out Smart Check-in Process: Guests receive contactless digital key information by text/email by noon on the day of arrival. You can check in any time after 2:00 PM using this information. Reception Hours: Reception is manned until late at night should you require assistance. Check-out: Standard check-out time is 11:00 AM. Late check-out may be arranged (subject to availability and extra cost). Early Check-in: Guests may arrive from 9:30 AM to wait in the lounge area or leave luggage until the room is ready. Early access to rooms may be arranged (subject to availability and extra cost). Parking Free on-site parking is available on a first-come, first-served basis and cannot be guaranteed. Free street parking is available from 5:00 PM – 9:00 AM Monday–Saturday, and all day Sunday. Housekeeping & Services A complimentary clean with linen and towel change is provided once per week. Additional cleaning, linen, and towel services are available for an extra fee. Important Policies Group reservations of 3 or more rooms are subject to a nonrefundable cancellation policy. All buildings have multiple apartments of different shapes, sizes, and levels. Please inform us in advance if you have specific requirements, and we will do our best to accommodate them. Guests are required to present photo identification and a credit card upon check-in. Guests under 18 can only check in with a parent or official guardian. In the event of an early departure or no-show, the property will charge the full amount of the stay. Hen, stag, or similar parties are not permitted. As the property is located in a residential area, guests are kindly asked to refrain from excessive noise and note that visitors are not permitted in rooms. For all 1-Bedroom and 2-Bedroom Serviced Apartments, a £200 refundable security deposit is required at check-in. This will be returned after check-out, subject to a satisfactory inspection of the property. Acceptance of keys constitutes acceptance of our terms and conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. A deposit may be required at the property.

Explore More

Nearby Hotels

9.0/ 10

★★★★

Hampton by Hilton London Croydon

29-30 Dingwall Road

6,669 reviews

8.5/ 10

★★★★

Leonardo Hotel London Croydon

Wellesley Road

4,698 reviews

9.0/ 10

★★★★

Hilton London Croydon

101 Waddon Way

1,961 reviews

London Croydon Aerodrome Hotel By Sunday

7.7/ 10

★★★★

London Croydon Aerodrome Hotel By Sunday

680 Purley Way

3,504 reviews

Holiday Inn Express London Croydon by IHG

8.3/ 10

★★★

Holiday Inn Express London Croydon by IHG

1 Priddys Yard Off Frith Rd

1,581 reviews

7.6/ 10

★★★

Coulsdon Manor Hotel and Golf Club

Coulsdon Court Road

2,675 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

7.8

Very Good

1,877 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Noise issues
–Cleanliness concerns

Cleanliness6.8

Concerns about dust and unclean bathrooms were raised.

Service8.8

Staff was kind and responsive to issues.

Location8.8

Proximity to train station and quiet area appreciated.

Room Quality7.3

Some complaints regarding noise and comfort.

Amenities7.8

Amenities mentioned were adequate but could improve.

Value for Money7.3

Some concerns about pricing relative to services offered.

Food and Beverage6.8

Breakfast quality was lacking; some negative comments noted.

Overall Experience8.8

Guests felt good about their stay, despite some issues.

AYODELE

Couple · Jun 2026

It was a well invested time for relaxation and value for money. I was still able to relax.

Disliked:The days I stayed, the other guest were noisy and I had the impression that the walls were not sound proof. I heard everything from conversations to couples being together for happy time.

via Nuitee

Roz

Solo Traveller · Jun 2026

Liked:Large room

Disliked:Parking was tight and breakfast wasn't great.

via Nuitee

Samantha

Couple · Jun 2026

Unclean and very unhelpful staff - will never return

Liked:Nothing.

via Nuitee

Mhandi

Couple · Jun 2026

Tiring

Liked:The apartment was lovely and clean

via Nuitee