Covington · us

Embassy Suites Cincinnati - RiverCenter

Name: Embassy Suites Cincinnati - RiverCenter
Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Rating: 7.3

7.3

Very Good850 reviews

ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Covington, us

Riverfront All-Suite Hotel

Located on the south bank of the Ohio River, the Embassy Suites Cincinnati - RiverCenter in Covington, Kentucky, offers a comfortable stay just minutes away from downtown Cincinnati.

Complimentary Breakfast and Evening Reception

Start your day right with a free breakfast and wind down in the evening with a complimentary reception, adding extra value to your stay.

Convenient Location to Top Attractions

With attractions like the Great American Ballpark, Newport Aquarium, and entertainment districts just a short walk or drive away, you'll have plenty to explore during your stay.

Book now for a memorable stay at Embassy Suites Cincinnati - RiverCenter!

Loading rooms and rates...

Location

How to Find Us

10 East Rivercenter Boulevard

Covington · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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Covington · us

Embassy Suites Cincinnati - RiverCenter

7.3

Very Good850 reviews

ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Covington, us

Riverfront All-Suite Hotel

Located on the south bank of the Ohio River, the Embassy Suites Cincinnati - RiverCenter in Covington, Kentucky, offers a comfortable stay just minutes away from downtown Cincinnati.

Complimentary Breakfast and Evening Reception

Start your day right with a free breakfast and wind down in the evening with a complimentary reception, adding extra value to your stay.

Convenient Location to Top Attractions

With attractions like the Great American Ballpark, Newport Aquarium, and entertainment districts just a short walk or drive away, you'll have plenty to explore during your stay.

Book now for a memorable stay at Embassy Suites Cincinnati - RiverCenter!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.3

Very Good

850 reviews

Highlights

+Good breakfast
+Helpful staff
+Great location

Could Improve

–Cleanliness issues
–Outdated rooms
–Parking difficulties

Cleanliness5.2

Several reviews noted moldy smells and dirty rooms, indicating poor cleanliness.

Service8.2

Many reviews highlighted helpful and polite staff, though there were some procedural delays.

Location8.7

Consistently praised for having a great location with nice views.

Room Quality6.2

Rooms were described as outdated with maintenance issues, affecting overall comfort.

Amenities7.7

Amenities received mixed reviews, with some positive aspects like the pool and bar.

Value for Money6.6

Concerns over the quality versus price paid were noted in multiple reviews.

Food and Beverage8.2

The breakfast and food quality were frequently praised.

Overall Experience7.7

General sentiment indicated a decent experience, though with significant areas for improvement.

408randallc

Business · May 2026

Awsome

Liked:Brian at the front desk was great got me checked in quick and lenea at the bar had some best drinks I ever had !

via tripadvisor

James

Couple · Apr 2026

Great experience

Liked:Convenient

Disliked:Parking

via Nuitee

Robert

Family With Children · Apr 2026

POOR BRAND POOR CUSTOMER SERVICE WILL NOT HELP

Liked:Nothing, Nothing at all. The hotel couldn't find my reservation even though I had the confirmation number, email, and the app. I had to go from a 2-bedroom suite to a one-bedroom hole-in-the-wall with a kids and a wife. I called your customer service, no big help. I rented a room that I shouldn't have since I had a reservation. I had to argue that the refund needed to be handled immediately because I dont trust your brand. The most unhelpful email that was sent to me by your company was that here is some selections to pick from for a hotel, well amazing after a long drive with a family I want to sit down and where that would be I dont know maybe back in the car to see if there is any place to stay and you guys can cover up to $45 over the hotel cost.I never cursed in a review before, and your company definitely would qualify. Don't trust them, better pick someone else.

Disliked:Nothing, Nothing at all. The hotel couldn't find my reservation even though I had the confirmation number, email, and the app. I had to go from a 2-bedroom suite to a one-bedroom hole-in-the-wall with a kids and a wife. I called your customer service, no big help. I rented a room that I shouldn't have since I had a reservation. I had to argue that the refund needed to be handled immediately because I dont trust your brand. The most unhelpful email that was sent to me by your company was that here is some selections to pick from for a hotel, well amazing after a long drive with a family I want to sit down and where that would be I dont know maybe back in the car to see if there is any place to stay and you guys can cover up to $45 over the hotel cost. I never cursed in a review before, and your company definitely would qualify. Don't trust them, better pick someone else.

via Nuitee

lakenh2025

Family · Apr 2026

The worst of the worst, book somewhere else

Liked:The worst hotel experience I’ve had in at least the last 10 years. I made it less than a minute in the first room they gave us, took pictures because it was so bad, and walked back to the front desk to ask for a new room. They didn’t have our specific room type, which was fine, because I would rather share beds than stay in the first room. There was wadded up wet toilet paper on the toilet sink when I lifted the lid, hair on the top of the toilet and the ground under the toilet, the carpet was filthy, the desk was stained and warped, desk chair absolutely filthy, carpet pulling apart. I wish I could say it was so much better with our new room. The temp never got below 71 degrees, the toilet paper holder was just completely missing, this giant board under the tv fell on my 2 year olds back when she walked by it, no sheets or pillows for the pull out couch so had to wait an hour for that….then the “amenities” were seriously lacking. The pool and pool area were tiny and so crowded (it was wild), absolutely no breakfast left when we went to breakfast, not a single plate or fork could be found anywhere, no restocking empty items and there was an hour of breakfast left. We were able to get an omelet made and it was good, the guy working was nice. There was a male bartender working the evening we arrived and he was very nice as well. Those are actually the only good thing I have to say about this place. I messaged in the Hilton app and the text messaging system the send out when you check in. I got no responses ever, I don’t receive my “welcome” benefit for being a gold member even though I asked about it. It’s super disappointing that this is a Hilton property and it’s managed this way

via tripadvisor

Location

How to Find Us

10 East Rivercenter Boulevard

Covington · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.