William Tell Hotel MOD Collection by Sonesta

Cleanliness was generally praised, but the presence of ants in some reviews and complaints about room quality indicate a need for improvement.

The staff received positive remarks for being friendly and helpful, despite some issues with key cards.

Many reviews highlighted the excellent location as a major positive aspect.

Rooms were generally mentioned as clean and spacious. However, some guests noted outdated features.

Multiple closures of amenities like the pool and restaurant led to significant disappointment.

Some guests felt misled about offerings like breakfast and pool access, suggesting value could be better.

No breakfast was available, and amenities like the restaurant and bar were closed, leading to negative sentiment.

Overall, experiences were mixed due to closures and miscommunications, but guests appreciated cleanliness and service.