SureStay Plus by Best Western Coquitlam

Multiple reviews mention musty smells, halls that 'stunk', peeling walls with water damage, ants in rooms, filthy floors and a gross/dirty pool — cleanliness is consistently reported as poor.

Staff are repeatedly described as friendly and helpful; front desk attentive when needed. Some housekeeping lapses (missed/poorly made beds, towel requests) were noted but staff responded when asked.

Many guests praised the location as ideal/convenient — close to highways, events and family, and often quiet despite nearby freeway.

Guests reported outdated and dirty rooms, water damage, uneven floors, mattress/frame issues and occasional pest problems — room condition is below expectations.

Amenities received mixed-to-negative comments: a small/dirty pool, dirty spa, limited vending/snacks, broken elevator, limited TV channels and other maintenance issues.

Mixed impressions: some found the hotel affordable and would stay again, while others felt the price was too high for the quality and reported unexpected price increases at check-in.

Breakfast is frequently praised across reviews as varied, good and a highlight (good variety including kid-friendly options).

Overall stay is mixed: positives (breakfast, location, friendly staff) are offset by cleanliness, room condition and amenities issues, resulting in a mediocre-to-fair overall experience.