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MainStay Suites Conover-Hickory

Conover · US

MainStay Suites Conover-Hickory

6.4
Good411 reviews
  1. Hotel Collection
  2. /Hotels in Conover
  3. /MainStay Suites Conover-Hickory
WiFi availableFree WiFiParkingFree ParkingAccessible parkingLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Conover, US

Convenient Location and Amenities

Located just off Interstate 40, MainStay Suites offers easy access to Hickory Motor Speedway and Valley Hills Mall. Guests can start their day with a complimentary breakfast and unwind in the outdoor pool.

Comfortable Rooms with Modern Features

Each room is equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. For extra space, some rooms even have a sofa bed.

On-Site Facilities for Business and Leisure

Stay productive with the hotel's fitness and business centers, or host events in the meeting and banquet facilities. After a long day, relax in the hot tub for ultimate rejuvenation.

Book your stay at MainStay Suites for a perfect blend of convenience and comfort.

Loading rooms and rates...

Location

How to Find Us

1607 Fairgrove Church Rd, Building B

Conover · US

+1 828-469-5270

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.4

Good

411 reviews

Highlights

  • +Friendly, helpful staff and named employees praised (Rob, Anthony, Anna, Summer, Miss Kay)
  • +Generally clean rooms reported by many guests
  • +Good/competitive price and perceived value
  • +Convenient location, easy to find, restaurants nearby and an on-site restaurant
  • +Comfortable beds and some upgraded/nice rooms
  • +Decent breakfast selection reported by several guests

Could Improve

  • –Persistent smells in some rooms and reports of needing deep cleaning
  • –Small bathrooms/tubs and tiny pillows
  • –Elevator outages, pool closures for remodeling and lack of announcements
  • –Unreliable Wi‑Fi/TV connectivity and outdated business room furnishings
  • –Carpet stains, door scraping, broken deadbolt and other maintenance issues
  • –Inconsistent breakfast/coffee quality and use of cheap disposable items
Cleanliness5.4

Mixed reports: many guests praised clean rooms and helpful housekeeping, but multiple comments cite persistent smells, stains on carpet, wrinkled/possibly unrefreshed sheets, yellowing caulking and the need for deep cleaning in some rooms.

Service8.5

Consistently positive — staff and specific employees (Rob, Anthony, Anna, Summer, Miss Kay) were repeatedly commended for friendliness, helpfulness, upgrades and attentive breakfast service.

Location7.8

Generally favorable: described as convenient, easy to find, good location with restaurants nearby and an on-site restaurant, making it a practical choice for visitors.

Room Quality5.0

Mixed to below average: comfortable beds reported, but complaints include small bathrooms/tubs, tiny pillows, stains, door scraping, intermittent Wi-Fi/TV connectivity and some older/dated fixtures.

Amenities4.1

Several amenity issues: elevator outages, pool closures for remodeling (not always announced), unreliable Wi‑Fi/TV connectivity, outdated business room furniture, no on-site ATM and intermittent pool availability.

Value for Money7.2

Perceived as good value by multiple guests (mentions of good/great price and willingness to return), though some felt specific quality issues reduced perceived value.

Food and Beverage6.8

Generally positive for the attached restaurant and breakfast variety (some praised strong coffee and buffet), but there were isolated complaints about bad coffee, cheap disposable items and occasional service/quality lapses.

Overall Experience6.4

Mixed overall: many guests enjoyed their stay due to friendly staff, cleanliness in many rooms and good value, while others were disappointed by odors, maintenance issues and inconsistent amenities.

Frederick

Couple · Oct 2026

2

We checked in late at night and didn't see the mold on the ceiling until we woke up. The room was consistently humi

Liked:We would not stay here again.
Disliked:We checked in late at night and didn't see the mold on the ceiling until we woke up. The room was consistently humid. The property couldn't issue a refund or a discount due to us booking through booking.com

via Nuitee

Christy

Solo Traveller · Oct 2026

1

Horrible, avoid

Liked:The breakfast was fine and the beds weren't bad.
Disliked:It was 15 minutes before anyone showed up to check me in. There was something stuck in the charging station that ruined my usb cable. Everything was run down. To check out the next day, the people in front of me had to hunt down someone to check us out.

via Nuitee

Geisha H

Solo Traveller · Oct 2026

9
Liked:Our stay was great! Me and my husband's go to place for quiet time from all the kids and relaxing.
Disliked:Everything was nice.

via Nuitee

Jay

Solo Traveller · Sep 2026

7

A good stay. Will stay again when in area next time!

Liked:Property was relatively clean and safe. No bugs or insects. Beds were clean, no stains etc. A/C was ice cold, but as loud as a semi-truck, so I slept with ear plugs. Wifi did not work, even tho my tablet said it was connected. I tried for 45 minutes before I gave up. Breakfast was fine, it wasnt all carbs, even though it was largely carbohydrates. I will definitely stay there again. i chose this hotel over a dozen others, and drove an extra hour to reach this location based on the reviews, which stated that it was bug free. (The reviews on a dozen other hotels along my route had bugs, insects, degenerates at property etc, but not this location in Hickory!)
Disliked:Wifi did not work. A security guard at night time to patrol the parking area would have been comforting.

via Nuitee

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