Name: Comfort Inn & Suites Concord - Kannapolis
Address: 580 Dickens Place North East, Concord, NC 28025
Telephone: +1 704-793-6777
Rating: 7.9

Comfort Inn & Suites Concord - Kannapolis | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Concord, us

Indulge in Relaxation

Unwind in Style

Convenient Amenities

Country Inn & Suites by Radisson, Concord (Kannapolis), NC invites you to experience a stay filled with relaxation and comfort. Dive into our indoor heated pool and hot tub, indulge in a delicious hot breakfast buffet, and enjoy the convenience of amenities like a gym, business center, and library. With rooms featuring modern essentials like flat-screen TVs, refrigerators, and microwaves, your stay with us is sure to be a memorable one. Located just a short drive from Charlotte Motor Speedway and Bank of America Stadium, our hotel is the perfect choice for leisure and business travelers alike. Book now and elevate your travel experience at Country Inn & Suites by Radisson, Concord (Kannapolis), NC.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

1,282 reviews

Highlights

+Friendly staff
+Convenient location
+Decent breakfast options
+Clean and comfortable rooms

Could Improve

–Noise from other rooms
–Unclean bath tub
–Pool closed during stay
–Construction affecting comfort

Cleanliness7.7

Mixed reviews on cleanliness with some mention of dust and unclean tub.

Service8.7

Many positive comments about staff being friendly and helpful.

Location8.7

Convenient location near family and shopping, praised in several reviews.

Room Quality7.7

Rooms are clean and comfortable but some furniture issues were noted.

Amenities7.7

Pool was closed during the stay, which frustrated guests.

Value for Money7.7

Priced a bit high considering some amenities lacking and noise issues.

Food and Beverage7.2

Breakfast quality was inconsistent with some guests expressing disappointment.

Overall Experience8.2

Generally positive with some notable complaints affecting the overall satisfaction.

Joanne

Couple · Aug 2026

This place is GREAT!!

Liked:We’ve been traveling around the country for 3 months and this recently renovated hotel is one of the best we’ve stayed in. It checks all the boxes! Large clean quiet room. LOVED the wood floor — so much more sanitary than carpet. Super comfortable bed with great pillows and plush linens. Loved the extra-large walk-in shower which had good pressure, plenty of hot water, a free-flowing drain, a handy grab bar and dispensers for body wash, shampoo and conditioner. Lots of space around the sink to set toiletries. The bathroom had towel racks (so many hotels have removed them for some strange reason!) and the nightlight was a nice touch. Large desk with chair plus an extra chair for the second person to sit. Convenient bench to set luggage. Plenty of electrical outlets to charge devices. Easy parking. The automatic doors at the hotel entrance were very convenient for carrying luggage. Reasonable price compared with other area lodging. Wonderful staff – Jordan, Stephanie and Ashley were all terrific.

Disliked:No complaints at all. We would definitely stay again and highly recommend this property to other travelers.

via Nuitee

Diamond

Couple · Aug 2026

Liked:Our stay at Comfort Inn & Suites Concord/Kannapolis was one of the worst hotel experiences my family has ever had. We traveled all the way from Virginia Beach expecting a clean, comfortable place to stay, but instead we were met with disappointment from the moment we arrived. The breakfast was terrible, the staff was unhelpful throughout our stay, and the bathrooms were filthy, as if they hadn’t been cleaned at all. To make matters even worse, I found bed bugs on the bed. This was completely unacceptable and made us feel uncomfortable and unsafe. When we reported the bed bugs to management, they did absolutely nothing to make the situation right. We were not compensated, offered another room, or helped find another place to stay. It felt like we paid good money just to be inconvenienced. The experience got even worse at checkout. The front desk employee working the 3:00 p.m. to 11:00 p.m. shift charged my mother’s card over $600 in unauthorized charges. When Capital One alerted her about the transactions, the employee denied making the charges and then claimed she had already adjusted them. We found this dishonest and extremely unprofessional. Between the unsanitary conditions, bed bugs, poor customer service, lack of accountability from management, and the billing issues, this stay was a complete nightmare. I would never recommend this hotel to anyone. Save yourself the stress, frustration, and wasted money by staying somewhere else.

via Nuitee

Aremi

Couple · Aug 2026

Besides the disrespectful guests, everything else was great. The staff was very sweet and welcoming. We were satisfied w

Liked:Very clean and comfortable. Stephanie at the front desk was amazing and so sweet!

Disliked:Some guests weren’t very mindful of the other guests and were very loud in the early morning. You can hear everything thought the walls.

via Nuitee

Maurice

Solo Traveller · Jul 2026

Liked:Cleanliness

Disliked:Nothing o

via Nuitee

Location

How to Find Us

580 Dickens Place North East

Concord · us

+1 704-793-6777

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.9

Very Good

1,282 reviews

Highlights

+Friendly staff
+Convenient location
+Decent breakfast options
+Clean and comfortable rooms

Could Improve

–Noise from other rooms
–Unclean bath tub
–Pool closed during stay
–Construction affecting comfort

Cleanliness7.7

Mixed reviews on cleanliness with some mention of dust and unclean tub.

Service8.7

Many positive comments about staff being friendly and helpful.

Location8.7

Convenient location near family and shopping, praised in several reviews.

Room Quality7.7

Rooms are clean and comfortable but some furniture issues were noted.

Amenities7.7

Pool was closed during the stay, which frustrated guests.

Value for Money7.7

Priced a bit high considering some amenities lacking and noise issues.

Food and Beverage7.2

Breakfast quality was inconsistent with some guests expressing disappointment.

Overall Experience8.2

Generally positive with some notable complaints affecting the overall satisfaction.

Joanne

Couple · Aug 2026

This place is GREAT!!

Disliked:No complaints at all. We would definitely stay again and highly recommend this property to other travelers.

via Nuitee

Diamond

Couple · Aug 2026

via Nuitee

Aremi

Couple · Aug 2026

Besides the disrespectful guests, everything else was great. The staff was very sweet and welcoming. We were satisfied w

Liked:Very clean and comfortable. Stephanie at the front desk was amazing and so sweet!

Disliked:Some guests weren’t very mindful of the other guests and were very loud in the early morning. You can hear everything thought the walls.

via Nuitee

Maurice

Solo Traveller · Jul 2026

Liked:Cleanliness

Disliked:Nothing o

via Nuitee