Name: Concord Suites by IHG
Address: 7800 Gateway Lane, NW, Concord, 28027
Telephone: +1 704-979-3800
Rating: 8

Concord Suites by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Concord, us

Convenient Location

The Comfort Suites Concord Mills hotel is perfectly situated between the Charlotte Motor Speedway and Concord Mills mall, offering easy access to popular attractions like Carowinds theme park and Bank of America Stadium.

Abundant Amenities

Enjoy complimentary perks such as free Wi-Fi, hot breakfast, and access to the indoor heated pool and exercise room. Business travelers will appreciate the fully equipped business center and meeting room for up to 50 people.

Comfortable Suites

Each suite is equipped with convenient amenities like coffee makers, irons, and hair dryers. Upgrade to a suite with a refrigerator, microwave, and wet bar for added convenience during your stay.

Ready to experience comfort and convenience at Comfort Suites Concord Mills? Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

677 reviews

Highlights

+Friendly staff
+Great location
+Clean rooms

Could Improve

–Ongoing renovations
–Limited amenities
–High prices

Cleanliness7.5

Some reviews noted cleanliness issues, especially with ongoing renovations.

Service9.5

Staff were frequently praised for their friendliness and helpfulness.

Location9.5

The location received positive remarks, being convenient and desirable.

Room Quality7.5

Complaints about the room condition due to renovations and some amenities lacking.

Amenities6.5

Reviews mentioned the lack of a pool and issues with breakfast items.

Value for Money7.5

Pricing was considered high given the circumstances and lack of amenities.

Food and Beverage7.5

Breakfast quality received mixed reviews.

Overall Experience8.5

Despite some negativity, most guests indicated they had a satisfactory stay overall.

Eric

Couple · Aug 2026

Liked:The breakfast was excellent. The room was actually way more comfortable and homely than what I was expecting. The front desk employee was very polite and professional. I will be staying here again one day.

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Aurelio

Solo Traveller · Jun 2026

Spend same amount, for other hotel to stay.

Liked:Location

Disliked:All the construction going on , no warning about when booked payed same price of three other hotels next to. Rooms where out dated i know they are remodeling it ,heads up would have been nice. Not how pictures show on website. Window unit was the ac for room, was not enough to keep room cool . Very disappointed. Would not stay here again.

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Alexandria

Couple · Jun 2026

Great location, good price, and super comfy

Liked:The amount of space and separation between rooms

Disliked:No pool and it’s extremely hot out

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Bertram

Solo Traveller · May 2026

Liked:Facilities in renovation, everything new and really clean. The staff was nice and very helpful.

Disliked:No complaints

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Location

How to Find Us

7800 Gateway Lane, NW

Concord · us

+1 704-979-3800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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