Best Western Plus Columbia Inn

Mixed reports: several guests praised that rooms were 'very clean', but multiple reviews report ants in rooms and breakfast area, hair in the shower, and lingering AC odors — indicating a notable cleanliness/maintenance problem.

Generally positive staff interactions (multiple mentions of friendly staff, specifically Cortez who received high praise for breakfast service). There are isolated complaints about poor customer response (booking/vehicle issue, handling of ant problem), but overall staff friendliness and helpfulness was emphasized.

Strong positive: repeatedly described as conveniently located right off the interstate, close to restaurants, shops and with easy highway access — ideal for a road-stop.

Mixed: several guests reported spacious, clean rooms with functioning AC and pleasant amenities (soap scent), but other guests noted uncomfortable/too-soft mattress, semi-clogged shower drain, and AC odor — uneven room experience.

Decent amenities: indoor/outdoor features such as a pool (noted as appealing) and a breakfast program were mentioned. However, the breakfast area being affected by ants for some guests detracts from amenities consistency.

Perceived as good value by some guests (noted cheaper than apps and convenient for road travel) though a few service/cleanliness issues reduce the perceived value for those affected.

Very positive: multiple strong endorsements of the breakfast (one guest called it the 'best breakfast ever' and specifically praised an employee, Cortez). Several reviews in Spanish also noted excellent breakfast.

Overall leans positive for many guests — pleasant stays, convenient location, good breakfast and friendly staff were commonly noted. However, significant negative reports (ants, isolated poor service/booking handling, some room issues) created variability across stays.