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TownePlace Suites by Marriott Richmond Colonial Heights

Colonial Heights · US

TownePlace Suites by Marriott Richmond Colonial Heights

8.8
Excellent277 reviews
  1. Hotel Collection
  2. /Hotels in Colonial Heights
  3. /TownePlace Suites by Marriott Richmond Colonial Heights
WiFi availableFree WiFiParkingPrivate parkingBarLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Colonial Heights, US

Modern Amenities

TownePlace Suites by Marriott Richmond Colonial Heights offers a range of modern amenities including a fitness centre and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location

Situated just a short distance from popular attractions like Greater Richmond Convention Centre and Virginia State University, our hotel provides easy access to the best of Colonial Heights.

Helpful Staff

Our dedicated staff are available around the clock to assist you, making sure your stay is as pleasant and stress-free as possible.

Book your stay at TownePlace Suites by Marriott Richmond Colonial Heights now for a memorable and convenient experience.

Loading rooms and rates...

Location

How to Find Us

937 South Avenue

Colonial Heights · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

277 reviews

Highlights

  • +Clean and roomy rooms
  • +Helpful, polite staff (early check-in noted)
  • +Excellent location near Walmart/mall and off I-95
  • +Comfortable beds
  • +Good amenities and generally positive breakfast
  • +Some rooms described as beautiful (e.g., room 531)

Could Improve

  • –$10/day parking fee (frequent complaints)
  • –Advertised 'sofa bed' is actually not a sofa bed
  • –Very heavy room doors that are hard to open
  • –Low shower water pressure / no shower wand in some rooms
  • –Breakfast limited for some guests (no bacon/pancake machine)
  • –Noise from birds at night; occasional first-night heating issue
Cleanliness9.7

Multiple reviewers explicitly call the rooms 'clean' and 'roomy'; appearance and housekeeping were praised several times.

Service10.0

Numerous mentions of excellent, polite staff (including named employees and an assistant GM) who provided helpful service such as early check-in.

Location10.0

Consistently noted as very convenient—right off I-95, near Walmart, mall, restaurants, gas and stores; repeatedly described as a strong positive.

Room Quality7.6

Mixed feedback: some rooms described as beautiful (room 531) but multiple issues reported—sofa marketed as a 'sofa bed' is not a real bed, very heavy doors, occasional low water pressure, birds/noise, and an instance of no heat.

Amenities8.9

Generally positive—'top of the line' amenities and comfortable beds noted; breakfast and other amenities viewed positively though some guests expected additional breakfast options.

Value for Money6.2

Recurring strong negative sentiment about a $10/day parking fee (many say parking should be free), which notably drags perceived value down.

Food and Beverage8.0

Breakfast opinions vary: some call it 'good' while others say it's 'just ok' and miss items like bacon or a pancake machine—overall competent but not outstanding.

Overall Experience10.0

Overall stays are described as pleasant, quiet, and enjoyable with many guests stating they'd return or calling it their go-to hotel despite some specific issues.

Jacob

Couple · Sep 2026

10

Was good enough for a half way mark stay during my road trip room size was impressive bed were unnconfor

Liked:Very new a nice has a lot of space in rooms
Disliked:In a very scary area of town needs more security for the outside parking lot since we have to pay 10$ a night to park there.

via Nuitee

Gloria

Family With Children · Sep 2026

10

Everything was very good.

Liked:Everything
Disliked:N/A

via Nuitee

Ann Marie

Couple · Sep 2026

10

Great hospitality, facilities and value!!

Liked:It was beautifully kept, clean and the wonderful agent at the desk was so friendly! We had an issue with broken A/C and the same agent switched us to a new room within 10 mins.
Disliked:Nothing

via Nuitee

Sarah

Solo Traveller · Sep 2026

8

Staff was friendly and happy to assist you. Rooms were clean and comfy!

Liked:Great location to stores and I-95. Breakfast was amazing!!!

via Nuitee

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