Cologne · DE

Excelsior Hotel Ernst am Dom

Name: Excelsior Hotel Ernst am Dom
Address: Domplatz / Trankgasse 1-5, Cologne, 50667
Telephone: +49 221 2701
Rating: 9.2

9.2

Exceptional613 reviews

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cologne, DE

Luxury 5-Star Hotel with Award-Winning Cuisine

Elegant Rooms with Free Minibar: Enjoy spacious rooms with air conditioning, satellite TV, and marble-style bathrooms. Free minibar included!

Fine Dining and Entertainment: Indulge in Michelin-starred Asian cuisine at taku, innovative French dishes at Hanse Stube, and unwind at the Piano Bar with live music and a cigar lounge.

Complimentary Gym and Saunas: Stay active with free access to the gym and relax in the saunas daily.

Experience luxury and excellence at Excelsior Hotel Ernst am Dom. Book now for an unforgettable stay!

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Location

How to Find Us

Domplatz / Trankgasse 1-5

Cologne · DE

+49 221 2701

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Cologne · DE

Excelsior Hotel Ernst am Dom

9.2

Exceptional613 reviews

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cologne, DE

Luxury 5-Star Hotel with Award-Winning Cuisine

Elegant Rooms with Free Minibar: Enjoy spacious rooms with air conditioning, satellite TV, and marble-style bathrooms. Free minibar included!

Fine Dining and Entertainment: Indulge in Michelin-starred Asian cuisine at taku, innovative French dishes at Hanse Stube, and unwind at the Piano Bar with live music and a cigar lounge.

Complimentary Gym and Saunas: Stay active with free access to the gym and relax in the saunas daily.

Experience luxury and excellence at Excelsior Hotel Ernst am Dom. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

613 reviews

Highlights

+Beautiful rooms
+Friendly and helpful staff

Could Improve

–Limited breakfast choice
–Value for money concerns

Cleanliness9.4

Overall cleanliness was mentioned positively in multiple reviews.

Service9.9

Staff were described as friendly and helpful, enhancing the service experience.

Location9.4

The location is excellent, with proximity to major attractions noted in several reviews.

Room Quality9.4

Rooms were consistently described as beautiful and well-equipped.

Amenities8.9

Amenities like a minibar and breakfast were generally well-received, but there were some limitations noted.

Value for Money8.4

Some guests felt that the value did not fully align with the price paid.

Food and Beverage8.9

Breakfast received mixed reviews, but overall food quality was rated highly.

Overall Experience9.4

The overall experience was very positive, with many guests expressing a desire to return.

Ian

Solo Traveller · Sep 2026

Great location

Liked:Location ideal next to Cathedral and Train Station. Breakfast was very good though I did wait 30 mins for an order of eggs as it was forgotten about. Room was fine - the hotel is old though and this is reflected in the room. Mini bar (drinks only) were included in room price. There was no kettle. Free drink voucher for bar offered if you opt out of daily cleaning - this includes a free cocktail.

Disliked:WiFi whilst fast in the communal areas was completely unusable in the room - presumably due to thickness of walls. I had to tether from phone which added to costs. The staff did offer me a mobile hotspot but this didn’t work either.

via Nuitee

Tina

Solo Traveller · Sep 2026

Amazing hotel with great team

Liked:The font Desk, Specially Patrick was so kind and amazing. Location is great, very classy hotel and our room was just beautiful

Disliked:Nothing

via Nuitee

Rahul

Solo Traveller · Sep 2026

The only real highlight was the excellent location, right in the heart of Cologne.

Liked:Location

Disliked:The rooms were small, outdated, and surprisingly lacked air conditioning, while the limited breakfast selection and cold service made the stay disappointing; even a 30-minute late checkout was refused.

via Nuitee

Saleh

Solo Traveller · Sep 2026

Alright

Liked:How nice some of the staff

Disliked:If you got pre-authorization payment, why do you do it twice? And the extra taxes that they added up

via Nuitee

Location

How to Find Us

Domplatz / Trankgasse 1-5

Cologne · DE

+49 221 2701

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.